Experience

VirtualExperts.co

• Indonesia
• Advertising Services
• 1 - 100 Employee

• Founder & CEO

  • Feb 2020 - Present

  VirtualExperts.co is an agency that provides e-Commerce businesses around the world with top-notch Marketing and Operations Strategy from Development to Execution and Implementation. Specifically, we offer: - Email Marketing - Social Media Management - Influencer Marketing - Facebook & Instagram Marketing - Project Management - SOP Development + Execution + Implementation - Branding Strategy - Customer Relations Management - Graphic Design - Multimedia Design - Web Design - Web Development Show less



Stargate Industries

• United States
• Retail

• Chief Operating Officer

  • Aug 2021 - Jan 2023

  I began working with this client in the last quarter of 2020 when they had their first e-commerce brand. As an agency, we helped with Branding, Social Media Marketing, and Email Marketing. In the third quarter of 2021, the CEOs approached me with the idea of establishing Stargate Industries, an enterprise encompassing multiple e-commerce brands. By this time, they'd already acquired their second brand. I played a crucial role in designing the organizational structure and operational strategy of the business, aligning it with their overarching vision. The CEOs of Stargate wanted to work with me independently, not as an agency, leading to the formation of a core team consisting of the three of us. I became their Chief Operating Officer. Initially, my responsibilities covered all aspects of the business -- from strategy development, execution, and implementation to recruitment to establishing SOPs to structuring all company tools and resources to marketing and business and project management. As the company expanded, we grew from 3 to 10 team members while working with suppliers, a Google Agency, logistics companies, an Amazon Agency, a Web Development Agency, and creative agencies. Along the way, the third brand was acquired. Over time, my role evolved to focus on managing company processes, overseeing all operations, and maintaining a comprehensive view of the organization, while still overseeing Email Marketing efforts for all brands. One accomplishment I take immense pride in is fostering a work culture centered around growth mindset, transparency, inclusivity, and flexibility. Our work environment prioritized love, compassion, and the well-being of every individual's mental, physical, and emotional health. I thank the CEOs of Stargate for their trust in me and their shared vision for the company. Show less



Personalized POD e-Commerce Stores

• e-Commerce Marketing & Operations Executive Assistant

  • Feb 2019 - Oct 2020

  Responsibilities: - Brand Management - Project Management - Team Management - Market Research - Competitive Analysis - Business Analysis - Marketing and Operations Strategy Development, Execution, and Management - Social Media Marketing & Management - Influencer Marketing - Funnel Building - Email Marketing - Community Management Responsibilities: - Brand Management - Project Management - Team Management - Market Research - Competitive Analysis - Business Analysis - Marketing and Operations Strategy Development, Execution, and Management - Social Media Marketing & Management - Influencer Marketing - Funnel Building - Email Marketing - Community Management



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Content Writer

  • Jun 2010 - Feb 2020

  Scope: - Content Writing for Search Engine Optimization - Content Writing for Marketing Campaigns and Sales Funnels * Landing Pages * Lead Magnets * Email Copywriting * Social Media Copywriting Scope: - Content Writing for Search Engine Optimization - Content Writing for Marketing Campaigns and Sales Funnels * Landing Pages * Lead Magnets * Email Copywriting * Social Media Copywriting



Fitness e-Commerce

• Executive Marketing Assistant

  • Nov 2017 - Sep 2018

  Responsibilities: - CEO's executive assistant - Project Management - Team Management - Brand Management - Community Management - Social Media Marketing Strategy Development, Execution, and Management - Market Research - Competitive and Business Analysis - ManyChat Bot Development and Management Tools/Apps/Platforms utilized: - ClickFunnels - Shopify - WooCommerce - WordPress - CartHook - ManyChat - Wheelio - Zapier - Klaviyo - Google Analytics - Google Tag Manager - Google Optimize - Google Suite - Facebook Business Manager - HotJar - Heatmap - Airtable - Slack - Trello - Asana - MindMeister - and many more third-party Shopify Apps. Show less



Arkhold Innovations

• Assistant Marketing Director

  • Mar 2017 - Nov 2017

  Responsibilities: - Right hand of the Marketing Director - Client Management - Project Management - Team Management - Strategy Development, Execution, and Management - Facebook Marketing Responsibilities: - Right hand of the Marketing Director - Client Management - Project Management - Team Management - Strategy Development, Execution, and Management - Facebook Marketing



Facebook Media Buyer for Biotechnology Companies

• Online Marketing Assistant Manager

  • Mar 2017 - Nov 2017

  Responsibilities: - Managed Facebook Advertising campaigns where, collectively, the company spent anywhere between $200,000 to $350,000 monthly in total for all clients (depending on the number of clients and projects closed) - Managed a team of 15 Junior Ad Ops, ensuring all advertising campaigns were running at their optimal level. Responsibilities: - Managed Facebook Advertising campaigns where, collectively, the company spent anywhere between $200,000 to $350,000 monthly in total for all clients (depending on the number of clients and projects closed) - Managed a team of 15 Junior Ad Ops, ensuring all advertising campaigns were running at their optimal level.



SuiteRx

• United States
• Software Development
• 1 - 100 Employee

• Business Development Executive

  • Sep 2016 - Mar 2017

  Responsibilities: - Business Development Executive - Client Liaison and Project Manager - Social Media Manager - Company Newsletter Manager Responsibilities: - Business Development Executive - Client Liaison and Project Manager - Social Media Manager - Company Newsletter Manager



eBay, Sprint, Xlibris, BT

• Customer Relations Specialist

  • Apr 2012 - Aug 2016

  Responsibilities: - Business Development - Customer Support & Retention - Technical Support - Billing Support Responsibilities: - Business Development - Customer Support & Retention - Technical Support - Billing Support



MyTV Cebu

• Television Production Intern

  • Mar 2014 - Jun 2014

  MYTV is a local TV channel that offers quality TV shows/programs that are up to date and informative. Worked on the pre-production and production stages of the channels shows/programs for a total of 200 hours. MYTV is a local TV channel that offers quality TV shows/programs that are up to date and informative. Worked on the pre-production and production stages of the channels shows/programs for a total of 200 hours.



St. Michael's Play Garden

• Development Communications Intern

  • Mar 2013 - Jun 2013

  Centered on Development Communications, I interned at St. Michael's Play Garden, a Waldorf School of which pedagogy revolves around developing children's intellectual, artistic, and practical skills in an integrated and holistic manner. For a total of 200 working hours, St. Michael's Play Garden was one of the fascinating institutions I interned for. Centered on Development Communications, I interned at St. Michael's Play Garden, a Waldorf School of which pedagogy revolves around developing children's intellectual, artistic, and practical skills in an integrated and holistic manner. For a total of 200 working hours, St. Michael's Play Garden was one of the fascinating institutions I interned for.



Christ for Asia International Inc.

• India
• Non-profit Organizations
• 1 - 100 Employee

• Development Communications Intern

  • Mar 2013 - Jun 2013

  Centered on Development Communications, I interned at Christ for Asia International, a charitable non-profit, non-government organization who helps children at risk. They provide free food to street children, temporary residential care, education, aftercare, and family development program. For a total of 200 working hours, Christ for Asia International was one of the fascinating institutions I interned for. Centered on Development Communications, I interned at Christ for Asia International, a charitable non-profit, non-government organization who helps children at risk. They provide free food to street children, temporary residential care, education, aftercare, and family development program. For a total of 200 working hours, Christ for Asia International was one of the fascinating institutions I interned for.



Monster Radio BT 105.9

• Radio Broadcasting Intern

  • Jun 2012 - Sep 2012

  Monster Radio BT 105.9 is a local radio FM station of which I interned for a total of 100 hours. Monster Radio BT 105.9 is a local radio FM station of which I interned for a total of 100 hours.