Experience

Streamline Health Tech
• Uganda
• IT Services and IT Consulting
• 1 - 100 Employee
• Health Management System Consultant

  • Jan 2022 - Present

Linmart.co
• United States
• 1 - 100 Employee
• Digital Sales Manager

  • Jan 2021 - Present

EABS
• France
• Construction
• 1 - 100 Employee
• Business Development Manager

  • Jan 2019 - Present

Farming Agriculture
• United States
• Farming
• 200 - 300 Employee
• Farmer

  • Jan 2016 - Present

Blue Crane communications (U) Ltd
• Uganda
• Telecommunications
• 1 - 100 Employee
• Corporate Account Manager

  • Jan 2021 - Feb 2023


Little App

• Kenya
• IT Services and IT Consulting
• 1 - 100 Employee

• B2B Sales Lead

  • Jun 2019 - Jan 2022

  Grow b2b Sales,Lead sales Agents and Manage Key Accounts Retention and Collections Grow b2b Sales,Lead sales Agents and Manage Key Accounts Retention and Collections



Easy Matatu

• Uganda
• Software Development
• 1 - 100 Employee

• Business Development Manager

  • Jan 2019 - Sep 2021

  Grow and support Partners and Subscribers Grow and support Partners and Subscribers


BringCom Inc.
• Technical Sales Engineer

  • Jan 2016 - Dec 2019


Vodafone Uganda

• Telecommunications
• 1 - 100 Employee

• Small Business Account Manager

  • Oct 2016 - Jan 2018

  Sales,client relationship management,revenue growth,collections,marketing and advertising,supervision on field agents Sales,client relationship management,revenue growth,collections,marketing and advertising,supervision on field agents



One Solutions Ltd

• Chile
• IT Services and IT Consulting

• Corprate Accounts Manager

  • Jan 2015 - Sep 2016

  Corprate sales,revenue growth,reconciliation,customer service Corprate sales,revenue growth,reconciliation,customer service



Smile Communications

• Advertising Services
• 1 - 100 Employee

• Corporate Account Manager

  • Jan 2014 - Jan 2015

  • Cold calling to arrange meetings with potential customers to prospect for new business; • continuously building prospect database from knowledge of area assigned, referrals, personal and • business network/relationships • To achieve my daily and Monthly sales Targets as required by my company • To offer customer service and manager Client accounts with smile telecom • To market the smile Communications Brand under the Regulations set by the company • Generate sales for a portfolio of accounts and reach the company’s sales targets. • Identify new sales opportunities within existing accounts. • Manage and solve conflicts that arise with clients • Meet time deadlines for accounts • Establish budgets with the clients and the company • Carry on Relationship management • Responding to incoming email and phone enquiries; • Negotiating the terms of an agreement and closing sales; negotiating on price, costs, delivery and • specifications with buyers and managers; • Creating detailed proposal documents, often as part of a formal bidding process that is largely • dictated by the prospective customer and making accurate, rapid cost calculations and providing customers with quotations • Representing the organization at trade exhibitions, events and demonstrations; • Recording sales/ order information and entering information into company • Attending team meetings and sharing best practice with colleagues. Show less



airtel

• India
• Telecommunications
• 700 & Above Employee

• Retail Sales Representative

  • Jan 2013 - Dec 2013

  • To sale and market all company Products under the specified Individual and shop Targets • Meet all data inquiries, troubleshooting internet enquiries at first contact and all data renewals and subscriptions. • Making sure customers get quality service and at the same time making sure the company meets its Revenue targets at a very minimal cost. • To assess and resolve enquiries, requests and complaints to ensure that customer enquiries are resolved at first point of contact, unless specialist knowledge or further investigation is required. • To use sound judgment and take decisions within established procedures for each service request including logging, processing and progress chasing enquiries, adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfaction. • To receive and process payment details made to the Company, resolve queries within agreed processes. to ensure that the Company receives the benefit of revenues collected at the earliest opportunity. • Provide a comprehensive information service to the public, advising on services and Products available from the Company which will address the needs of the customer. • To encourage feedback on services provided and recognize the changing needs of the service, and make recommendations to the Management for service improvements. • To participate in the induction and training of new customer services representatives to ensure a high level of up to date knowledge is maintained. • To undertake general administrative duties in the Customer Information and Advice Service, including opening and sending mail, leaflets, faxes etc using the photocopier and enveloping machine, taking electronic copies as necessary, to ensure the smooth flow of work within the Customer service center • To undertake any other duties as required commensurate with the grading of the post. Show less



Orange

• Germany
• International Trade and Development
• 1 - 100 Employee

• Call Center Representative

  • Jan 2011 - Dec 2012

  Customer Care Roles/Data Support • To assess and resolve enquiries, requests and complaints, primarily on the telephone, but also by other electronic access channels, to ensure that customer enquiries are resolved at first point of contact, unless specialist knowledge or further investigation is required. • To use sound judgment and take decisions within established procedures for each service request including logging, processing and progress chasing enquiries, adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfaction. • To receive and process payment details made to the Company, resolve queries within agreed processes. To ensure that the Company receives the benefit of revenues collected at the earliest opportunity. • Provide a comprehensive information service to the public, advising on services and Products available from the Company which will address the needs of the customer. • To encourage feedback on services provided and recognize the changing needs of the service, and make recommendations to the Management for service improvements. • To participate in the induction and training of new customer services advisors to ensure a high level of up to date knowledge is maintained. • To undertake general administrative duties in the Customer Information and Advice Service, including opening and sending mail, leaflets, faxes etc using the photocopier and enveloping machine, taking electronic copies as necessary, to ensure the smooth flow of work within the Customer Care Centre. • To undertake any other duties as required commensurate with the grading of the post. Show less