Experience

CompuSystems

• United States
• Events Services
• 100 - 200 Employee

• Business Analyst/QA Tester

  • Apr 2012 - Present

  Responsible for the development, testing and overall quality of CompuSystems web based registration sites. •Saved over a million dollars by detecting rate discrepancies before the clients website goes live •Use my knowledge of CompuSystems database to assist programmers in determining the cause of issues •Makes strategic recommendations with respect to resolving significant issues identified during testing •Perform manual and automated test executions for CompuSystems most complex and profitable clients •Use Selenium to create, edit and run scripts to more efficiently test web services, registration rates, codes, membership ID’s and fields for new builds, load testing, smoke testing and/or regression testing for clients sites •Perform component, integration, web services, system and acceptance testing on new software releases and report findings •Review code if/when selenium is not recognizing a field •Self-taught Selenium, which lead to coaching and assisting fellow team members •Involve senior management to resolve deficiencies and/or compliance issues in a timely manner a needed •Use Snagit and Google Docs to produce test result logs for each application tested and communicate the results to the team and business •Worked in the software development lifecycle using the Agile methodology •Use SQL queries to retrieve data from Ingres database •Coordinate and communicate business rules and requirements with the Trade Show Team •Provide support and testing for over 700 websites updates / maintenance •Discovered testing deficiencies and pioneered new testing procedures for resolution •Test iPhone, iPad and Android mobile applications •Test websites in IE, Chrome, Firefox and Safari browsers •Test live credit card to verify credit card transactions go through and to the correct site •Analyze various client websites and utilize my decision making skills to make recommendations to improve the websites changing needs •Use spreadsheets to cross-reference and test websites Show less



Sears

• United States
• Retail
• 700 & Above Employee

• Business Analyst

  • Apr 2007 - Apr 2012

  Business Analyst/Quality Assurance Tester: Responsible for analyzing, developing, and testing Sears/Kmart web based application (Item Maintenance Application). • Analyzed data, business requirements and functional design to make recommendations that assisted in business and I/T decision making. • Assisted in component, integration, system, acceptance and regression testing on new software releases and reports findings. • Defect tracking, metrics collection, and reporting issues using JIRA. • Supported internal and external stakeholders and clients. • Worked in the software development lifecycle using Agile methodology. Show less



USG

• United States
• Wholesale Building Materials
• 700 & Above Employee

• Customer Service Accountant

  • Jun 2004 - Apr 2007

  • Maintained and troubleshot customer accounts. • Provided accounting related customer service to internal and external customers. • Reconciled account receivables. • Assisted customers eith statements of payables and invoicing. • Worked with customer's in collecting past due payments. • Performed as a liason with plant personnel, sales personnel, and order center to ensure customer's are serviced. • Maintained and troubleshot customer accounts. • Provided accounting related customer service to internal and external customers. • Reconciled account receivables. • Assisted customers eith statements of payables and invoicing. • Worked with customer's in collecting past due payments. • Performed as a liason with plant personnel, sales personnel, and order center to ensure customer's are serviced.



Ganna Construction

• Truck Driver

  • Aug 1995 - May 2004