Experience

Andaz Doha
• Hospitality
• 1 - 100 Employee
• Food Service Worker

  • Oct 2022 - Present


Millennium & Copthorne Hotels PLC

• United States
• Hospitality
• 1 - 100 Employee

• F&B Captain

  • May 2016 - Oct 2022

  It’s a 5 star luxury hotel of 365 rooms. I joined here as a Senior Waiter for fine-dine main restaurant of 200 pax capacity since pre-opening. Later I was promoted to Room-Service Team Captain. My recent responsibilities: • Worked as shift in-charge – brief and supervise junior waiters for daily room-service operations like SOP, order taking, clearance and HACCP practices • Increasing sales by coaching staff on effective sales techniques • Maximizes productivity by using forecasting techniques to adjust scheduling • Leads monthly staff meetings; conduct daily pre shift meetings to discuss specials, house count reservations and new menu items (promotions) • Make daily shift reports to Room Service Manager • Responsible for solve problems without troubling my manager • Managing F&B inventory, equipment and send requisition to manager • Provided prompt, efficient, friendly and quality of service at all times • Communicated well and used strong interpersonal skill to establish positive relationships with customers and employees Show less



Sapphire Plaza Hotel Doha

• Qatar
• Hospitality
• 1 - 100 Employee

• Captain Waiter

  • May 2015 - Mar 2016

  It's a 4-star boutique hotel of 170 rooms with four F&B outlets. Depending on seasonal rotation, I have multi outlet experience here including, main restaurant (80 pax), cafe bristo (20 pax), banquet (300 pax), room service (320 pax max). • Greet guests, take orders, serve orders and process payments •Setup restaurant tables, cutleries, mini-bars, buffet stations and do clearance •Organize F&B inventory and equipment, maintain neat and sanitation •Stay up-to-date on menu, presentations, promotions and occupancy •Team work with fellow waiters / waitresses • Remained professional and polite under all circumstances. • Accommodate patrons with personal dietary preferences and restrictions •Train new employees and casuals when needed Show less



Hotel Bengal Blueberry

• Hospitality
• 1 - 100 Employee

• Senior Waiter

  • Aug 2014 - May 2015

  It’s a 4 star boutique hotel of 80 rooms with three F&B outlets. I worked here in the main restaurant of international cuisine. Responsibilities: • Attend team briefing, stay op-to-date to menu and presentation • setup tables and cutleries, organize work area and F&B inventory ·Greet and escort customers to their tables, present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)Inform customers about the day’s specials and promotions • Offer menu recommendations upon request • Up-sell additional products when appropriate • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization • Communicate order details to the kitchen staff, re-check orders, dishes and drinks are standardized • Deliver checks and collect bill payments, do clearance Show less



Pan Pacific Hotels Group

• Singapore
• Hospitality
• 700 & Above Employee

• Waiter (on call)

  • Jan 2013 - Jul 2014

  Assist F & B service team. Assist F & B service team.



Washington Hotel

• United States
• Hospitality

• Waiter

  • Sep 2011 - Jan 2013

  It's a 3-star boutique hotel of 50 rooms. Depending on rotation, I worked here in the main restaurant and room-service in F&B Service department. It's a 3-star boutique hotel of 50 rooms. Depending on rotation, I worked here in the main restaurant and room-service in F&B Service department.



Rupushi Bangla Hotel (Sheraton, Dhaka)

• Junior waiter (casual)

  • Feb 2010 - Mar 2012

  Previously known as "Ruposhi Bangla Hotel", presently branded as InterContinental Dhaka, it's 5 star luxury hotel. I worked regularly here in the main restaurant as a Junior Waiter - casual staff. Previously known as "Ruposhi Bangla Hotel", presently branded as InterContinental Dhaka, it's 5 star luxury hotel. I worked regularly here in the main restaurant as a Junior Waiter - casual staff.



International Purbani Hotel

• Bus Boy

  • May 2008 - Dec 2009

  F&b service F&b service