Juarez Cunha

Global tech support/ RPA at Intelligent Automation Solutions LTDA
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Contact Information
us****@****om
(386) 825-5501
Location
BR
Languages
  • Inglês Native or bilingual proficiency
  • Espanhol Native or bilingual proficiency
  • Francês Limited working proficiency
  • Galego Professional working proficiency
  • Português Native or bilingual proficiency
Skills

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Bio

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Credentials

  • Data Science for Business - Level 1
    IBM
    Nov, 2022
    - Nov, 2024
  • Machine Learning with R - Level 1
    IBM
    Nov, 2022
    - Nov, 2024
  • Big Data Foundations - Level 1
    IBM
    Oct, 2022
    - Nov, 2024
  • Cloud Core
    IBM
    Oct, 2022
    - Nov, 2024
  • Containers & Kubernetes Essentials
    IBM
    Oct, 2022
    - Nov, 2024
  • Data Science Methodologies
    IBM
    Oct, 2022
    - Nov, 2024
  • Data Science with Scala
    IBM
    Oct, 2022
    - Nov, 2024
  • Data Visualization with R
    IBM
    Oct, 2022
    - Nov, 2024
  • DataOps Methodology
    IBM
    Oct, 2022
    - Nov, 2024
  • Certificado Profissional de Análise de Dados do Google
    Coursera
    Sep, 2022
    - Nov, 2024
  • Unified science course
    Resonance Science Foundation
    Jun, 2021
    - Nov, 2024
  • Statistics
    CAPES - Coordenação de Aperfeiçoamento de Pessoal de Nível Superior
    Dec, 2020
    - Nov, 2024
  • Android development
    Udemy
    Nov, 2020
    - Nov, 2024
  • Cybersecurity
    Cisco
    Nov, 2020
    - Nov, 2024
  • Ethical Hacking and Network Security
    Udemy
    Nov, 2020
    - Nov, 2024
  • Introduction to Business Intelligence
    E-Cursos Online Grátis
    Nov, 2020
    - Nov, 2024
  • Phyton programming
    Udemy
    Nov, 2020
    - Nov, 2024
  • Wifi Hacking
    Udemy
    Nov, 2020
    - Nov, 2024
  • Full android development
    Udemy
    Oct, 2020
    - Nov, 2024
  • Improvement in Information and Communication Technologies
    CAPES - Coordenação de Aperfeiçoamento de Pessoal de Nível Superior
    Oct, 2020
    - Nov, 2024
  • Introduction to IoT
    Cisco
    Oct, 2020
    - Nov, 2024
  • Apply and monitor infrastructure standards with Azure
    Microsoft
    Aug, 2020
    - Nov, 2024
  • Core Cloud Services - Azure Compute Options
    Microsoft
    Aug, 2020
    - Nov, 2024
  • Explore Microsoft Azure Cloud Concepts (AZ-900)
    Microsoft
    Jul, 2020
    - Nov, 2024
  • Implement SQL Azure server
    Microsoft
    Apr, 2020
    - Nov, 2024
  • Manage Online Services with Microsoft Azure
    Microsoft
    Apr, 2020
    - Nov, 2024
  • Security, Accountability, and Trust in Azure
    Microsoft

Experience

  • IAS Group
    • Brazil
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Global tech support/ RPA
      • Jan 2023 - Present

  • Rio Ecf Automao Comercial
    • Brazil
    • Retail
    • 1 - 100 Employee
    • Technical Support Professional
      • Dec 2019 - Jan 2023

      Operation and Analysis in information systems, focused on supermarket chains, systems support and management and systems maintenance, tax resolution and sales Operation and Analysis in information systems, focused on supermarket chains, systems support and management and systems maintenance, tax resolution and sales

  • Orange Business
    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Incident Management
      • Jan 2017 - Jul 2019

      Technical support, network incident management based on Cisco systems for several customers in Latin America and Europe

    • Incident Management specialist
      • Jan 2017 - Jul 2019

      Focused on incident management and resolution focused on client systems and network problem management

    • Technical support specialist
      • Feb 2015 - Jul 2019

      Support and management of corporate networks in Latin America and Spain

  • Sesc RJ
    • Brazil
    • Civic and Social Organizations
    • 700 & Above Employee
    • Monitor
      • Jul 2013 - Aug 2014

      Visitor guide in various exhibitions from artistic to historical. Development of mediation with visitors from various Brazilian and foreign states. Visitor guide in various exhibitions from artistic to historical. Development of mediation with visitors from various Brazilian and foreign states.

  • Lojas Americanas S.A
    • Shop Assistant
      • Dec 2013 - Dec 2013

      Performed the role of cashier, replacement, sale of warranties and customer service, sales of various products Performed the role of cashier, replacement, sale of warranties and customer service, sales of various products

  • FILE-Festival Internacional de Linguagem Eletrônica
    • Petrópolis e Região, Brasil
    • Tourist Guide
      • Jul 2013 - Aug 2013

      Monitoring, guided visitors in an exhibition that involved arts and technology. Monitoring, guided visitors in an exhibition that involved arts and technology.

Education

  • Faculdade estratego
    Postgraduate in Information Security and IT Governance, Information security
    2021 - 2022
  • UNOPAR - Universidade Norte do Paraná
    Information technology, Technologies in Systems Analysis and Development
    2017 - 2020
  • Instituto Carreira
    MBA in Project management, It management
    2022 - 2022

Community

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