Experience

Axiz Group

• United States
• Advertising Services
• 1 - 100 Employee

• Production Coordinator

  • Jan 2020 - Present

  Combining marketing, creativity, product design, sourcing and global distribution, Axiz Group is the choice of the largest companies and brands in the world. As a full service provider of products and marketing programs for the premium/ incentive marketplace, we will develop a well planned marketing program that will strengthen your campaign and brand. Axiz Group will work with you as a partner from initial concept, through fulfillment, and beyond. We work hard to produce a result-driven program tailored to your specific objectives and budget. Our Philosophy is simple... We believe in partnerships... We perform as a partner, not just in designing promotions and merchandise but also in designing complete marketing programs to effectively promote our clients. Axiz Group is a customer driven company focused attentively on listening, lending and communication with integrity and honesty. What we deliver is the BEST in merchandise and services to our clients. Show less



Puzant & Leon Yacoubian Trading and Contracting Company

• Syrian Arab Republic
• Building Materials
• 1 - 100 Employee

• Assistant Project Manager

  • 2011 - 2012

  Handling incoming correspondences, including emails, phone calls, and inquiries related to construction projects. Acting as the initial point of contact for external parties, directing inquiries to the appropriate team members or departments. Providing prompt and professional responses to maintain positive relationships with clients, suppliers, and other project stakeholders. Assisting the project manager in overseeing all aspects of construction projects, from initiation to completion. Collaborating with diverse teams, including architects, engineers, contractors, and subcontractors, to ensure smooth project execution. Monitoring project progress, identifying potential challenges, and taking proactive measures to address them and keep the project on track and within budget. Managing project documentation, including contracts, drawings, specifications, and change orders, to ensure accurate and up-todate records. Supporting the preparation of reports, presentations, and data analysis to communicate project updates and insights effectively Show less



Syria Gulf Bank

• Syrian Arab Republic
• Banking
• 100 - 200 Employee

• Customer Service Representative

  • 2009 - 2010

  Assisting customers with various banking transactions, including opening new accounts, processing deposits and withdrawals, and providing information on products and services. Managing customer accounts, resolving issues, and addressing inquiries related to balances, transactions, and account statements. Printing checks for customers and ensuring accurate and timely delivery. Handling stamps and providing assistance with postage needs for customers. Investigating and resolving customer complaints or problems, such as discrepancies, transaction disputes, or technical difficulties. Educating customers about banking products, cross-selling relevant services, and guiding them in selecting the right options. Ensuring compliance with bank policies and regulations, maintaining customer confidentiality, and safeguarding banking transactions. Building and maintaining strong customer relationships through personalized assistance and proactive support. Documenting customer interactions, maintaining accurate records, and ensuring proper documentation for account opening and related transactions. Show less



Mace

• United States
• Education
• 1 - 100 Employee

• Data Entry Clerk

  • 2008 - 2009

  Organizing and maintaining project documents, both electronically and physically. Assisting in generating reports and dashboards to provide insights into project performance. Collaborating with project managers to gather data for project status reports. Assisting project managers with administrative tasks, such as file management and correspondence. Coordinating with stakeholders to gather project-related information. Collaborating with cross-functional teams to gather and input project data. Communicating with internal and external stakeholders to clarify data requirements. Conducting regular data audits to identify and correct errors. Following data entry standards and procedures to ensure accuracy Show less



Syriatel Mobile Telecom

• Syrian Arab Republic
• Telecommunications
• 700 & Above Employee

• Call Center Representative

  • 2007 - 2009

  Provide excellent customer support and resolve complaints. Handle customer calls and utilize software for information and troubleshooting. Understand and communicate telecommunication products and services. Troubleshoot technical issues and guide customers through solutions. Maintain accurate documentation and generate reports. Retain customers by addressing concerns and promoting services. Provide excellent customer support and resolve complaints. Handle customer calls and utilize software for information and troubleshooting. Understand and communicate telecommunication products and services. Troubleshoot technical issues and guide customers through solutions. Maintain accurate documentation and generate reports. Retain customers by addressing concerns and promoting services.