Juanito Silvino Gornez
E-Boost Customer Experience Support at E-boost- Claim this Profile
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Bio
Experience
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E-boost
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Belgium
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Advertising Services
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1 - 100 Employee
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E-Boost Customer Experience Support
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Jun 2022 - Present
Provide Customer support via chat and email. Also managing the social media account. Provide Customer support via chat and email. Also managing the social media account.
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Elegant Themes
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Pre-Sales support
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Feb 2017 - Present
Offer Pre-sales support to one of the best premium WordPress themes in the Market today/ Offer Pre-sales support to one of the best premium WordPress themes in the Market today/
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Modernspaces inc
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Canada
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Amazon customer Service support and inventory management
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Dec 2016 - Present
Resolving customer issues on Amazon and monitoring product inventory to make sure items are still available for purchase. Resolving customer issues on Amazon and monitoring product inventory to make sure items are still available for purchase.
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urbanality inc
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Canada
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Customer Service Representative
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Jun 2016 - Present
Managing customer emails using FreshDesk, Shopify, AliExpress and Google Sheets. Making a few outbound calls to customers if needed to resolve issues. Managing customer emails using FreshDesk, Shopify, AliExpress and Google Sheets. Making a few outbound calls to customers if needed to resolve issues.
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May sariling negosyo
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Region VII - Central Visayas, Philippines
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Online Freelancer
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Feb 2016 - Present
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Customer Service Representative
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Dec 2017 - Jan 2018
Email support specialist for IT concerns. Email support specialist for IT concerns.
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Outbound Calls: Following Up Email Invites to Confirm attendance
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Aug 2017 - Sep 2017
Following Up Email Invites to Confirm attendance Following Up Email Invites to Confirm attendance
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Data Entry Assistant
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Aug 2017 - Aug 2017
Uploaded and entered data on Excel spreadsheets Uploaded and entered data on Excel spreadsheets
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Test Text Message
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Mar 2016 - Mar 2016
Tested to try a new SMS financial advice service and provide feedback and comments Tested to try a new SMS financial advice service and provide feedback and comments
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ProtectMyKids.org
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Philippines
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Chat support
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Jan 2016 - Mar 2016
Using Tawkto and MyLiveChat apps Using Tawkto and MyLiveChat apps
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QUALFON PHILIPPINES, INC.
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Philippines
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Telecommunications
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300 - 400 Employee
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Customer Service Representative
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Mar 2009 - Jan 2016
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Article Assistant
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Sep 2011 - Sep 2011
Write 2 article on muscle building Write 2 article on muscle building
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Education
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Negros Oriental State University
Bachelor of Science in Industrial Technology, Computer Technology/Computer Systems Technology -
Silliman University
College level, Business Administration and Management, General