Contract Resource Administrator

• Jul 2023 - Present

Administers, processes and organizers contracts and leases. Administers, processes and organizers contracts and leases.

Business Owner

• Mar 2022 - Present

Admin/Management Customer service through email, chat, or phone Check emails, respond to customer inquiries, and manage spam. Follow up with leads/clients Creating PowerPoint presentations. Bookkeeping and payroll duties: calculate hours, add expenses, update salaries. Perform banking needs, like paying bills and transferring funds. Manage payments, making collection calls. Receptionist and answering service: handle incoming phone calls, leave voicemails, and check messages. Database building, entry and updates (sales, lead generation, contacts, etc.). Write and send client invoices. Create, format, file, and present weekly reports on sales, deliverables, hours, and tasks. Create and send out greeting cards, invitations, newsletters, and thank you notes. Calendar management: establish, update, and manage important events. Schedule potential client meetings and other appointments. Launch and maintain cloud computing accounts (DropBox, OneDrive, Google Drive). Convert, merge, and split PDF files. Prepare training manuals for a new remote worker. Compose documents from handwritten drafts, faxes, and dictations. Create forms or surveys for customer feedback. Proofread documents and other office materials. Produce graphs from your spreadsheets. Design brochures and create content to put inside. Notary Service Creating & updating Standard operating procedure Order fulfillment Ordering supplies Draft job listings, hiring and training new team members. Taking meeting minutes. Event planning and management Project management Business strategy Assisting with Skype, Zoom, Microsoft Teams Research Vendor/printer research Product & Market research Software and program research Researching and condensing information Solution research Technology Updating websites/maintenance Webinar setup Setting up or migrating email lists to a new email service provider Troubleshooting/IT support Review and explore your social media presence. Show less

Finance Manager

• Jun 2022 - Jul 2023

Work with Operations Manager to improve and maintain customer service, profitability, efficiency and systems. Manage Customer Service Representatives- review, revise, or create job descriptions, manage work assignments in Field Service Management Program, proper use of time, etc. Filing of all Workman's Comp. accident reports. Inside Sales and Warehouse: Efficiently handle customers both walk-in and call-in for parts, and equipment. Including billing for over the counter sales and initiating orders for items out of stock. Input customer requests for service into Field Service Management. Confirm all prices are current with vendor and entered into QuickBooks correctly. Review shipping and receiving procedures, schedules, etc. to insure accurate receipt of handling of incoming shipments and timely handling of outgoing shipments. Estimate and prepare proposals. Planning, design and manning of trade shows displays. Bookkeeping and Accounting: Prepare monthly financial status reports for the owners to review. Manage and process payroll and relationship between DSI and PEO. Handle all matters concerning worker compensation, property, liability, and health insurance. Train and supervise required Customer Service Representative on QuickBooks, including on how to obtaining pricing and estimates. Train and supervise operations manager on how to use QuickBooks for inputting and processing purchase orders, estimates, customer and vendor information, invoices, and item list maintenance. Maintain timely and accurate invoicing. Established system to complete job costing through inventory processing. Maintain timely AP processing. Prepare and file sales and use tax forms with each state as required and pay taxes due. Accounts receivable collections. Complete job write-ups in QuickBooks. Completed all tasks related to banking operations. Prepare billings in Field Service Management then transfer to QuickBooks. Show less

Administrative Assistant

• Jun 2020 - Mar 2022

In-depth experience of all aspects of daily operations of property management including finance and budgeting, asset management and maintenance, marketing, and leasing, developing strong tenant relationships, and development and ensuring compliance with all applicable policies and regulations. Design and implement effective marketing initiatives for existing and potential residents Review and approve all prospective tenant applications Negotiate, prepare, and monitor all legal documents relating to tenant occupancy Schedule inspections and maintenance. Review and reconcile accounts payable and receivable. Respond to, investigate, and resolve all tenant concerns to achieve a high level of customer service Monitor and ensure compliance with all rules of occupancy. Show less

Admin Assist

• Apr 2007 - Jun 2020

Answers multi-line phone system Personal assistant to owners Company liaison between tenants and owners Website management General office duties Answers multi-line phone system Personal assistant to owners Company liaison between tenants and owners Website management General office duties

Office Manager

• Jun 2006 - Apr 2007

Transaction coordinator Accounts payable & receivable Responsible for 6 checking accounts Responsible for Trust Account Deposits and Files Trained new agents Marketing for all agents Transaction coordinator Accounts payable & receivable Responsible for 6 checking accounts Responsible for Trust Account Deposits and Files Trained new agents Marketing for all agents

Receptionist

• Dec 1999 - Jun 2006

Marketing for all agents Personal Assistant to Broker Advertising in Idaho Statesman Saturday Review 2 pages Answered multi-line phone system General office duties Marketing for all agents Personal Assistant to Broker Advertising in Idaho Statesman Saturday Review 2 pages Answered multi-line phone system General office duties

US Navy

• Jan 1992 - Jan 1994