Experience

HTG Supply Hydroponics & Grow Lights

• United States
• Retail
• 1 - 100 Employee

• Retail Sales Associate

  • Feb 2018 - Sep 2018

  Customer service, sales of gardening supplies. Processing and stocking orders. Merchandising. Work with Manager, Operations, Media, HR, and inventory teams. Respond to company emails, opening and closing procedures. Customer service, sales of gardening supplies. Processing and stocking orders. Merchandising. Work with Manager, Operations, Media, HR, and inventory teams. Respond to company emails, opening and closing procedures.



A Better Life Homecare, LLC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Home Care Provider

  • Dec 2015 - Sep 2017

  Assisted persons with special needs to gain independence and confidence in their daily lives. Helped people with special needs complete everyday tasks and social interaction. Assisted persons with special needs to gain independence and confidence in their daily lives. Helped people with special needs complete everyday tasks and social interaction.



Tridea Works LLC

• Electronics Engineer

  • 2008 - Mar 2014

  • Upgrade operating systems and software for remote users to support proprietary application. • Maintain Dell Kace K1000 system to optimize inventory tracking and application deployment including scripting, patching and software upgrades. • Maintain Dell Kace K2000, which deploys images to all networked computers. • Troubleshoot data flow, processing and loading issues for all incoming data. • Advise end users on data mining strategies. • Provide technical assistance to end… Show more • Upgrade operating systems and software for remote users to support proprietary application. • Maintain Dell Kace K1000 system to optimize inventory tracking and application deployment including scripting, patching and software upgrades. • Maintain Dell Kace K2000, which deploys images to all networked computers. • Troubleshoot data flow, processing and loading issues for all incoming data. • Advise end users on data mining strategies. • Provide technical assistance to end users and tier 1 helpdesk personnel on current products associated with internet protocols. • Identify and suggest process improvements to assist personnel with troubleshooting and tracking. • Create SharePoint databases to connect with field operations technicians. • Test and troubleshoot with software developers to improve proprietary applications and develop test plans. • Maintain communication with end users to assess where applications and customer service could be improved. Show less • Upgrade operating systems and software for remote users to support proprietary application. • Maintain Dell Kace K1000 system to optimize inventory tracking and application deployment including scripting, patching and software upgrades. • Maintain Dell Kace K2000, which deploys images to all networked computers. • Troubleshoot data flow, processing and loading issues for all incoming data. • Advise end users on data mining strategies. • Provide technical assistance to end… Show more • Upgrade operating systems and software for remote users to support proprietary application. • Maintain Dell Kace K1000 system to optimize inventory tracking and application deployment including scripting, patching and software upgrades. • Maintain Dell Kace K2000, which deploys images to all networked computers. • Troubleshoot data flow, processing and loading issues for all incoming data. • Advise end users on data mining strategies. • Provide technical assistance to end users and tier 1 helpdesk personnel on current products associated with internet protocols. • Identify and suggest process improvements to assist personnel with troubleshooting and tracking. • Create SharePoint databases to connect with field operations technicians. • Test and troubleshoot with software developers to improve proprietary applications and develop test plans. • Maintain communication with end users to assess where applications and customer service could be improved. Show less



Radio Reconnaissance TechnologiesRadio Recon

• System Engineer

  • Oct 2006 - Sep 2008

  • Technical Advisor to the DCF program Manager • System backup and recovery, virus scans and virus updates, maintain system integrity, installation of hardware and software including Windows updates and proprietary software upgrades, preventative maintenance, hardware and software tracking, maintenance tracking, and maintaining hardware and software logs. • Compiled data for system engineers for future upgrades and system malfunctions. • Created training materials for DCF users and… Show more • Technical Advisor to the DCF program Manager • System backup and recovery, virus scans and virus updates, maintain system integrity, installation of hardware and software including Windows updates and proprietary software upgrades, preventative maintenance, hardware and software tracking, maintenance tracking, and maintaining hardware and software logs. • Compiled data for system engineers for future upgrades and system malfunctions. • Created training materials for DCF users and conducted ongoing training. • Created scripts, ran system vulnerability scans and corrected system security. • Utilized the following software: Microsoft Office 2000, Windows Xp Professional, Windows Server 2003, Microsoft SQL Server, Digigram, Auto Cad, Wavecom, Acronis Enterprise, McAfee Enterprise, Numera, DC Live and Proprietary software. Show less • Technical Advisor to the DCF program Manager • System backup and recovery, virus scans and virus updates, maintain system integrity, installation of hardware and software including Windows updates and proprietary software upgrades, preventative maintenance, hardware and software tracking, maintenance tracking, and maintaining hardware and software logs. • Compiled data for system engineers for future upgrades and system malfunctions. • Created training materials for DCF users and… Show more • Technical Advisor to the DCF program Manager • System backup and recovery, virus scans and virus updates, maintain system integrity, installation of hardware and software including Windows updates and proprietary software upgrades, preventative maintenance, hardware and software tracking, maintenance tracking, and maintaining hardware and software logs. • Compiled data for system engineers for future upgrades and system malfunctions. • Created training materials for DCF users and conducted ongoing training. • Created scripts, ran system vulnerability scans and corrected system security. • Utilized the following software: Microsoft Office 2000, Windows Xp Professional, Windows Server 2003, Microsoft SQL Server, Digigram, Auto Cad, Wavecom, Acronis Enterprise, McAfee Enterprise, Numera, DC Live and Proprietary software. Show less



NMCI

• Netherlands
• Advertising Services
• 1 - 100 Employee

• Helpdesk Technician Tier 1

  • May 2006 - Sep 2006

  As a systems administrator provided tier 1 helpdesk support to customers. As a systems administrator provided tier 1 helpdesk support to customers.



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• CTM2

  • Aug 2000 - Apr 2006

  Naval duties involved highly classified materials, equipment and activities. Integrated Broadcast System Simplex May 2003 – April 2006 Cryptologic Technician Maintenance 2nd Class. • Provided real-time global relay and dissemination of time critical information to US and Allied forward deployed forces. Navy Region Southwest October 2002 – January 2003 IT program administrator for Regional IG/CE program and assistant to the Navy Region Southwest Inspector General and Deputy… Show more Naval duties involved highly classified materials, equipment and activities. Integrated Broadcast System Simplex May 2003 – April 2006 Cryptologic Technician Maintenance 2nd Class. • Provided real-time global relay and dissemination of time critical information to US and Allied forward deployed forces. Navy Region Southwest October 2002 – January 2003 IT program administrator for Regional IG/CE program and assistant to the Navy Region Southwest Inspector General and Deputy Inspector General. • Established and maintained procedures for REGIS software program dedicated to Inspector General task tracking. USS BOXER LHD-4 June 2001- July 2002 Cryptologic Technician Maintenance 3rd Class. • Provided support for: Tacintel (Tactical Intelligence), ADNS (Automated Digital Networking System), GCCSM (Global Command and Control System Maritime) CDF (Combat Direction Finding) and Local Area Networks for operations department. Show less Naval duties involved highly classified materials, equipment and activities. Integrated Broadcast System Simplex May 2003 – April 2006 Cryptologic Technician Maintenance 2nd Class. • Provided real-time global relay and dissemination of time critical information to US and Allied forward deployed forces. Navy Region Southwest October 2002 – January 2003 IT program administrator for Regional IG/CE program and assistant to the Navy Region Southwest Inspector General and Deputy… Show more Naval duties involved highly classified materials, equipment and activities. Integrated Broadcast System Simplex May 2003 – April 2006 Cryptologic Technician Maintenance 2nd Class. • Provided real-time global relay and dissemination of time critical information to US and Allied forward deployed forces. Navy Region Southwest October 2002 – January 2003 IT program administrator for Regional IG/CE program and assistant to the Navy Region Southwest Inspector General and Deputy Inspector General. • Established and maintained procedures for REGIS software program dedicated to Inspector General task tracking. USS BOXER LHD-4 June 2001- July 2002 Cryptologic Technician Maintenance 3rd Class. • Provided support for: Tacintel (Tactical Intelligence), ADNS (Automated Digital Networking System), GCCSM (Global Command and Control System Maritime) CDF (Combat Direction Finding) and Local Area Networks for operations department. Show less