Experience

Heart of the House

• United States
• Hospitality
• 1 - 100 Employee

• National Support Administrator

  • Jun 2023 - Present

  Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focuses on performance improvement of our internal staff.

• Account Manager

  • Mar 2023 - May 2023

  Oversee relationship between businesses and customers. Determine the customers' needs and how the company will deliver on those needs. Manage existing customer accounts to create long-term client relationships.



Sitel Group

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Onboarding Specialist

  • Dec 2021 - May 2022

  Integrating new employees with our company values and culture. Getting new hires the tools and information needed to become a productive member of the team. Integrating new employees with our company values and culture. Getting new hires the tools and information needed to become a productive member of the team.



Lean Staffing Solutions

• Bogota,D.C., Capital District, Colombia

• Carrier Sales

  • May 2021 - Oct 2021

  Working as a Carrier Sales Representative I’ve had the ability to achieve business goals through strategic sales activities including: managing a freight portfolio from pickup to delivery, providing and negotiating details with companies, building carrier relationships and leveraging knowledge of the industry to influence others within the process. Working as a Carrier Sales Representative I’ve had the ability to achieve business goals through strategic sales activities including: managing a freight portfolio from pickup to delivery, providing and negotiating details with companies, building carrier relationships and leveraging knowledge of the industry to influence others within the process.



Accedo Technologies

• Nicaragua
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Team Leader

  • Mar 2020 - Apr 2021

  Worked in accordance to the company’s values to achieve goals. Cooperated and understood KPIs reports to monitor, assist and coach human talent that would contribute to the growth of the organization. Worked in accordance to the company’s values to achieve goals. Cooperated and understood KPIs reports to monitor, assist and coach human talent that would contribute to the growth of the organization.



RTVC, Sistema de Medios Públicos de Colombia

• Colombia
• Telecommunications
• 400 - 500 Employee

• Journalist

  • Aug 2019 - Feb 2020

  Worked as a journalist and producer for three different radio shows that required constant investigation and live engaging with public. Also, had the opportunity to cover international COVID related topics and WHO announcements as I am Bilingual. Worked as a journalist and producer for three different radio shows that required constant investigation and live engaging with public. Also, had the opportunity to cover international COVID related topics and WHO announcements as I am Bilingual.