Juan Zuniga

Co-Founder and Chief Operating Officer at Ouway
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency

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Bio

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Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Co-Founder and Chief Operating Officer
      • Jan 2021 - Present

      As the COO of our company, I am proud to offer reliable and affordable same-day delivery service for retail shops in the NYC area. Our dedicated team is committed to providing fast and efficient service to ensure that your customers receive their orders on the same day. With our state-of-the-art technology and optimized logistics, we make same-day delivery simple and cost-effective for businesses of all sizes. Our flexible pricing options and customizable delivery plans allow you to choose the option that best fits your business needs and budget. We work with a variety of retail shops in the NYC area, ranging from small boutiques to large chain stores. Our experienced drivers are well-versed in the city's streets, ensuring that your packages are delivered on time and to the right location. At our company, we pride ourselves on delivering exceptional service to our clients, and I am personally committed to ensuring that your same-day delivery needs are met with the highest level of satisfaction. Contact us today to learn more and experience the convenience and reliability of our same-day delivery service. Show less

    • Vice President and Board Member
      • Oct 2019 - Present

    • Board Member
      • Sep 2019 - Sep 2021

      Over 8 years of professional experience in event planning, grant-writing, and fundraising, resulting in the successful execution of numerous events and campaigns that raised over $500,000 in funding for various causes. Demonstrated strong community leadership skills, serving as a board member and volunteering time and resources to support local initiatives. Expanded the donor base in the local market by 20% through targeted outreach and relationship-building efforts, resulting in increased funding for the organization. Consistently met and exceeded personal give/get goals, contributing significantly to the overall fundraising efforts of the organization. Actively participated in monthly conference calls and local market events, providing valuable insights and ideas to enhance the impact of the organization's efforts. Utilized strong communication and collaboration skills to work effectively with foundations and other partners, resulting in successful grant applications and partnerships. Show less

    • United States
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Co-Founder and Chief Operating Officer
      • Jul 2014 - Jan 2021

      Successfully implemented strategic initiatives that propelled the company in a positive direction, resulting in a 15% increase in revenue over a 12-month period. Oversee the direct operational and financial success of the company’s portfolio, including all existing and future investments and developments, acting as the key individual reporting to ownership. Created, organized, and tracked timelines of all current inventory and future business development activities. Reporting to ownership on key decision points along the critical paths of each project. Drove the company's operating capabilities to exceed customer satisfaction and retention levels, resulting in a 20% increase in customer loyalty and a 25% reduction in customer churn. Oversaw marketing initiatives and implemented better business practices, resulting in a 25% increase in brand awareness and a 15% increase in website traffic. Oversee all hiring needs, communicate job expectations, and monitor and appraise performance. Evaluate and manage company finances including the generation of annual budgets for each entity for board review and approval, forecasting, scheduling expenditures, analyzing variances, and initiating corrective action. Develop, implement, evaluate, and enforce company policies and procedures. Increase revenue sources by considering creative ancillary businesses, strategic partnerships, and raising capital. Implemented various initiatives to coach and develop employees, resulting in a 20% increase in employee productivity and satisfaction. Conducted performance reviews in a thorough and fair manner, providing constructive feedback and setting clear goals for employees. Assessed and implemented improved processes and new technologies, collaborating with management to ensure successful implementation and adoption. Oversaw and managed paid marketing on all platforms, resulting in a 30% increase in website conversions. Show less

Education

  • Columbia Engineering
    Computer Software Engineering
    2019 - 2022
  • Western Michigan University Cooley Law School
    Juris Doctor (J.D.)
    2010 - 2013
  • Florida Atlantic University
    Bachelor of Arts, Major: Political Science; Minor: Psychology
    2008 - 2010

Community

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