Project Management Specialist

• Apr 2022 - Present

Manage projects which have been given by the project manager or corporate director of projects by establishing a necessary diagnosis, analysis, planning, execution, training, feedback, control, and direct activities, in order to keep up with standards of quality, excellence, safety, and cleanliness. Identify and implement areas of opportunity in the work systems of increased performance in various departments. Following up on pre-and post-implementation of projects, procedures, tasks, policies, tools, information systems, and other practical projects with internal and external agents of the institution while always protecting the confidentiality of information as needed. Show less

Project Analyst

• Nov 2018 - Sep 2022

Perform diagnostic, analysis, planning, execution, training, project feedback and / or delegated tasks set by the Project Manager or his supervisors. Find and execute areas of opportunity of the work systems of the different departments, directing the processes to improve continuously, maintaining the established levels of quality, excellence, safety and hygiene. Follow up on doubts, complaints, comments and suggestions by the different entities related to the Mennonite Health System (SSM) resolving or channeling the corresponding department or supervisor for proper attention. Coordinate and carry out tasks with internal and external agents to the institution, always maintaining the confidentiality of the information, following up on pre and post-implementation of projects, processes, tasks, policies, tools, information systems and others that so agree. Show less

Claims Specialist

• Jun 2003 - Feb 2016