Experience

North Bay Computer Services Inc.
• Canada
• IT Services and IT Consulting
• 1 - 100 Employee
• Computer Technician for In-Shop Services

  • Apr 2021 - Present


Pearson VUE

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Test Administrator

  • Jun 2020 - Sep 2020

  • Troubleshoot with internal departments to fix technical issues • Check candidates, verify identity, and explain procedures • Invigilate candidates while testing and notifying manager for any suspicious behavior • Implement rules to prevent the spread of COVID-19 • Troubleshoot with internal departments to fix technical issues • Check candidates, verify identity, and explain procedures • Invigilate candidates while testing and notifying manager for any suspicious behavior • Implement rules to prevent the spread of COVID-19



Investment Administration Solution Inc.

• Junior Technology Officer

  • Jan 2019 - Aug 2019

  • Responsible for day-to-day operations such as technical support to external/internal clients and employees. • Troubleshooting customers problems accessing the webserver ( renew passwords, unlock accounts, create accounts) • Review of backup log files • Carrying out updates physically or via RDP(Remote Desktop protocol) • Creation and configuration of IAS Channel (webserver) accounts • Responsible for day-to-day operations such as technical support to external/internal clients and employees. • Troubleshooting customers problems accessing the webserver ( renew passwords, unlock accounts, create accounts) • Review of backup log files • Carrying out updates physically or via RDP(Remote Desktop protocol) • Creation and configuration of IAS Channel (webserver) accounts