Juan Roque
Business Development Specialist at Phillips Law Group- Claim this Profile
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Bio
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Experience
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Phillips Law Group
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United States
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Law Practice
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1 - 100 Employee
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Business Development Specialist
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Apr 2022 - Present
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Intake Supervisor, Law Firm Manager
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Feb 2014 - Mar 2022
Leading by service and attitude is what I do. I serve the members of my Intake team by being a positive force every day and assisting them in any way I can to be successful. Our job on the intake level is to ensure every person in need who calls us for help is treated with the dignity and respect they deserve. I am also a Firm Manager and assist in other areas when needed whether it's dealing with marketing and lead salespeople or sitting down with an angry client and finding the best way to assist them. Show less
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Martinet Law
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United States
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Legal Services
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1 - 100 Employee
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Legal Administrator/Non-Attorney
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Oct 2011 - Feb 2014
I handled all the immigration intake for the firm. I also visited clients in jail to explain what we would be doing for them. I handled all the immigration intake for the firm. I also visited clients in jail to explain what we would be doing for them.
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Phillips & Associates
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United States
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Law Practice
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1 - 100 Employee
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Supervisor Non-Attorney
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Mar 2007 - Jul 2011
I supervised three offices in Mesa, Peoria and Phoenix. I made sure the non-attorney staff conducted themselves in an ethical and professional way. I also met and/or spoke with every client that retained the firm to explain the process they went through and go over their payment plans to ensure that there were no questions or issues. I also handled problem clients and worked diligently to assist them in their concerns. I supervised three offices in Mesa, Peoria and Phoenix. I made sure the non-attorney staff conducted themselves in an ethical and professional way. I also met and/or spoke with every client that retained the firm to explain the process they went through and go over their payment plans to ensure that there were no questions or issues. I also handled problem clients and worked diligently to assist them in their concerns.
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Education
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Arizona State University
Bachelor's Degree, Latin American Studies / Spanish -
Ontario High School
Diploma, General Studies and lots of football!!!!