Experience

Macy's

• Downtown Los Angeles

• Executive development Program

  • Jul 2022 - Present



Macy's

• Los Angeles, California, United States

• Retail Sales Manager Intern

  • Jun 2021 - Aug 2021

  • Following the daily sales report, following each departments top vendors and bottom vendors • With Power Bi, trying to meet the credit goal and connect with colleagues about pushing for credit • Checking Medallia for the customer performance, seeing customer experience and the store environment • Following the daily sales report, following each departments top vendors and bottom vendors • With Power Bi, trying to meet the credit goal and connect with colleagues about pushing for credit • Checking Medallia for the customer performance, seeing customer experience and the store environment



Northgate Markets

• Los Angeles County, California, United States

• Grocery Clerk/ Greeter

  • Apr 2020 - Jan 2021

  As a grocery clerk, my job was to bag the customers groceries and also pick up the grocery store's karts outside in the parking lots. As a greeter, I had to greet customers saying "Good Morning/ Good Afternoon/Good Evening" and as they leave to say "Have a good day/ Have a good one". As a grocery clerk, my job was to bag the customers groceries and also pick up the grocery store's karts outside in the parking lots. As a greeter, I had to greet customers saying "Good Morning/ Good Afternoon/Good Evening" and as they leave to say "Have a good day/ Have a good one".



Hampton

• Los Angeles, CA

• Guest Service Agent Internship

  • May 2019 - Jun 2019

  Assisted hotel staff providing customer service at the front desk: answering phones, checking guests in/out, delivering items requested to their room, and ensuring they had an enjoyable and memorable stay. Assisted hotel staff providing customer service at the front desk: answering phones, checking guests in/out, delivering items requested to their room, and ensuring they had an enjoyable and memorable stay.



Paseo San Miguel

• Los Angeles, CA

• Bus Boy/Cashier

  • Jun 2018 - Aug 2018

  Assisted in cleaning the tables after customers had enjoyed their meals, as well as assisting in closing out their checks, while providing them proper customer service. Assisted in cleaning the tables after customers had enjoyed their meals, as well as assisting in closing out their checks, while providing them proper customer service.