Experience

OMS Your Dental Unitness

• Italy
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Technical Manager Support

  • Jan 2018 - Present

  Technical Support Manager Technical Support Manager



Dental Network s.r.l. Agenzia Planmeca Italia

• After Sales Support

  • Nov 2008 - Dec 2017

  I am following thier Dental Units, X-Ray devices and Software products all around of Italy.Focused on quality and customer satisfaction by providing recommendations for optimal devices use.Provide training to Regional Technican and support them in hard case, such as networking issue, and hardward calibration.Sales Support. I am following thier Dental Units, X-Ray devices and Software products all around of Italy.Focused on quality and customer satisfaction by providing recommendations for optimal devices use.Provide training to Regional Technican and support them in hard case, such as networking issue, and hardward calibration.Sales Support.



Dental Club s.p.a.

• Italy
• Medical Device
• 1 - 100 Employee

• Technical Support

  • Jan 2004 - Jul 2008

  My aim was ,specialist in the installation field, repair, supply and servicing of Dental Equipment. Followed brands such as Dürr Dental, Cattani, Ancar, Tecnogaz. Provide a quality service to the dentists that entrust their surgeries into our care. fix any kind of issue within 48 hours . I was happy to provide on-the-phone technical support where possible to ensure you can deliver the service your customers expect. My aim was ,specialist in the installation field, repair, supply and servicing of Dental Equipment. Followed brands such as Dürr Dental, Cattani, Ancar, Tecnogaz. Provide a quality service to the dentists that entrust their surgeries into our care. fix any kind of issue within 48 hours . I was happy to provide on-the-phone technical support where possible to ensure you can deliver the service your customers expect.



M.T. Sas Di Mauro Macchini & C.

• Technician

  • Feb 2003 - Jan 2004

  Working with VT Telematica and NEC, Comunication Platform.Experienced in installing, maintaining and testing electrical systems. Working with VT Telematica and NEC, Comunication Platform.Experienced in installing, maintaining and testing electrical systems.



TeleTech

• Denmark
• Appliances, Electrical, and Electronics Manufacturing

• Network Administrator

  • Mar 2000 - Mar 2002

  Create new account on Teletech's Network, such as Novell and Exchange user Id.Also the access managment has been followed by me.Setting up the policy control for different kind of user into Proxy Server.

• Help Desk

  • Mar 1998 - Feb 2000

  Help Desk support to end Citibank's customer.Follow them through the set up and first connection to Direct Access (Web Banking Program)