Juan Ng

Project Manager at successCX
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area
Skills

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Bio

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Credentials

  • Foundational Support
    Zendesk
    Jan, 2023
    - Nov, 2024

Experience

  • SuccessCX - Your CX Premier Partner
    • Australia
    • Information Services
    • 1 - 100 Employee
    • Project Manager
      • Jun 2022 - Present

  • SPS Commerce
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Project Manager
      • May 2021 - Jun 2022

    • Associate Project Manager
      • Jun 2019 - May 2021

      SPS Commerce is the world's leading retail network, connecting trading partners around the globe to optimize supply chain operations for all retail partners. To date, more than 90,000 companies in retail, distribution, grocery, and e-commerce have chosen SPS as their retail network.- Managing day-to-day project tasks internally using SPS Commerce Technology, Products & Services to drive projects from close of sale through handover to customer support.- Planning and maintaining project work schedules to translate customer needs into project deliverables.- Engaging as a information broker by managing & directing communication to/from customers to internal team members.- Ensuring quality standards are consistently applied in the implementation of ERP cloud based integration.- Proficiency in managing multiple projects and proactively prioritizing needs and resources.

  • Darkon
    • Australia
    • Architecture and Planning
    • 1 - 100 Employee
    • Project Coordinator
      • Jun 2018 - Jun 2019

    • Junior Project Coordinator
      • Dec 2017 - May 2018

  • Salmat
    • Australia
    • Advertising Services
    • 700 & Above Employee
    • Customer Service Agent
      • Apr 2017 - Nov 2017

Education

  • RMIT University
    Bachelor of Applied Science (B.A.Sc.), Project Management (Honours)
    2015 - 2016
  • RMIT University
    Bachelor of Applied Science (B.A.Sc.), Project Management
    2013 - 2014

Community

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