Juan Medellin

Field Service Manager at HomeTeam Pest Defense
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Contact Information
us****@****om
(386) 825-5501
Location
Houston, Texas, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

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Bio

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Credentials

  • TWIC
    United States Goverenment
    Mar, 2011
    - Nov, 2024

Experience

  • HomeTeam Pest Defense
    • United States
    • Consumer Services
    • 400 - 500 Employee
    • Field Service Manager
      • Jan 2012 - Present

      Manage 11-13 service technicians with monthly route revenue between $17-$25,000 Oversee daily route completion of technicians Ensure all customers have been serviced/ communicated within daily goal expectations Maintained a 98% monthly route completion to exceed company standard of 96% Coordinate with Sales / Office departments to identify new customers or collections Engaged all questions from customers and potential customers regarding service Identify issues with customers that are requesting to end service with the company Assist technicians to identify and resolve customer issues Audit technician’s paperwork to comply within TDA requirements Quality assurances checks and follow up with customers regarding quality of service Monthly audits of technician’s safety equipment / operational equipment Safely maintained hazardous inventory of products stored in the truck Show less

  • Transportation Security Administration (TSA)
    • United States
    • Government Administration
    • 700 & Above Employee
    • TSO
      • Feb 2011 - Dec 2011

  • Perez Remodeling Company
    • Houston, Tx
    • Construction Asst
      • Jun 2009 - Jan 2011

  • HomeTeam Pest Defense
    • United States
    • Consumer Services
    • 400 - 500 Employee
    • Taexx System Installer/ Service Tech
      • Feb 2005 - Jun 2009

  • US Navy
    • United States
    • Armed Forces
    • 700 & Above Employee
    • ABE
      • Jan 2001 - Jan 2005

Education

  • University of Houston-Downtown
    Bachelor's Degree, Business Administration and Management, General
    2012 - 2013

Community

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