Juan Mahama

Information Technology Project Lead at Equatorial Guinea LNG Company, S.A.
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Contact Information
us****@****om
(386) 825-5501
Location
Malabo, Equatorial Guinea, GQ

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Experience

    • Oil and Gas
    • 1 - 100 Employee
    • Information Technology Project Lead
      • Jun 2021 - Present

      • Working closely with the I.T. department Manager to identify IT system and present alternative improvements for them. • Leading all key I.T. projects resulting in mostly Information Technology improvements for the entire Company as well as for individual departments. • liaising when communicating or cooperating with third party Companies or external vendors to facilitates a close working relationship between people or organizations. • Working closely with the I.T. department Manager to identify IT system and present alternative improvements for them. • Leading all key I.T. projects resulting in mostly Information Technology improvements for the entire Company as well as for individual departments. • liaising when communicating or cooperating with third party Companies or external vendors to facilitates a close working relationship between people or organizations.

    • Senior I.T. Business Analyst II
      • May 2014 - Jul 2022

      JOB RESPONSIBILITIES • In charge of supporting critical applications such as Smart Plant Instrumentation SPI (Intools), Metegrity (Visions), VoltalBliss (LIMS). • Provide Deskside support (Hardware/Software Support & Training) on Windows PCs: local and network printers and multi-function devices and other PC peripheral devices • Install, configure, test and maintain IT hardware as necessary to address Incidents and Service Requests made by the client group • Provide Workstation Support for the following OS’: Windows 7, Windows 10, iOS • Diagnose problems with software configurations and Network (LAN) connectivity issues • Provide support for remote users leveraging VPN when away from the office. • Assist as necessary with the on boarding of new employees • Work with other IT Support Teams to coordinate resolution of Service Requests • Provide A/V support, including Skype, TelePresence, ClickShare etc. • Configure & Deploy Mobile Devices including iOS and BYOD platforms • Work with Hardware/Software vendors to facilitate warranty work on company owned equipment • Serve as backup for Executive IT Support • Manage Service-Now queue to achieve Service Level Agreements Show less

Education

  • Universiti Teknologi PETRONAS
    Bachelor's degree, Computer Software Engineering
    2009 - 2014
  • Computing Technology Industry Association (CompTIA)
    Certificates
    2014 - 2018
  • College of the Mainland
    Associate of Applied Science in Petrochemical Process Technology
    2006 - 2006

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