Experience

Digitalink Communications LLC

• Telecommunications
• 1 - 100 Employee

• EVENT SALES AND MARKETING CONSULTANT

  • Dec 2022 - Present

  Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients. Managed sales plan activities and product launches resulting in expanded revenues and branding in 50% increase. Drove new business by acquiring new clients and expanding new and existing relationships. Used CRM software to record customer interactions and track general sales activities for review and follow-up. Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas



Comcast

• United States
• Telecommunications
• 700 & Above Employee

• Retail Sales Consultant

  • Jan 2022 - Sep 2022

  Answered product questions with up-to-date knowledge of sales and store promotions Provided accurate information about promotions, customer programs, and products, helping drive high customer retention. Approached each problem with fresh mind and analytical strategies to quickly resolve concerns Determined solutions for clients promptly and professionally Used consultative sales approach to understand customer needs and recommend relevant offerings Exceeded sales goals by 20% utilizing exemplary customer service skills



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Assistant Store Manager

  • Jul 2019 - Jul 2021

  Coached sales associates in product specifications, sales incentives andselling techniques, significantly increasing customer satisfaction ratingsAttained expert level of product knowledge, becoming go-to person formajor sales and vendor negotiationsSupervised and evaluated staff, over 25 employees, enabling them toimprove skills, achieve daily objectives and attain advancementReviewed sales and gross profit reports to determine options forincreasing market growth by 30%Met or surpassed business targets regularly through employeeengagement and forward-thinking planningUpdated and resolved incidents and managed accessorial chargesobjectively while maximizing profit.

• Retail Sales Consultant

  • Mar 2016 - Jul 2019

  2016-03 - 2019-07 Retail Sales ConsultantAT&T, Miami, FL• Helped customers complete purchases, locate items and join reward programs.• Answered product questions with up-to-date knowledge of sales and store promotions.• Determined solutions for clients promptly and professionally, leading to achieve more than 150% goal.• Used consultative sales approach to understand customer needs and recommend relevant offerings.• Maintained customer satisfaction with quick and professional handling of product returns.• Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.• Provided accurate information about promotions, customer programs and products, helping drive high customer retention.



MAYATRAC

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Small Business Sales Representative

  • Jul 2015 - Jul 2016

  • Trained and developed new sales team associates in products, selling techniques and company procedures, increasing company grow by 50%. • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns. • Developed and delivered engaging sales presentations to convey product benefits. • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages. Responsible for meeting assigned revenue, expense and marketing objectives. Manages budget and reallocates funds where appropriate. Review and modifies sales plans to ensure they meet corporate direction and strategy. Responsible for functions, organizations, locations, products and /or technical disciplines.



Costex Tractor Parts

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Regional Sales

  • Feb 2012 - Sep 2015

  • Consistently managed B2B sales, cold calls, market expansion and application of regional market strategies following distributions agreements and business plan developed in collaboration with Sales Lead Team • Successful management and expansion of larger portfolios ($4 Million/year) assigned, due to proven business development of previous markets in charge • Territory / Module Management • Monitors and ensures achievement of area growth, market share, opportunities for growth, and key target accounts • Effectively expanded market penetration sales by approximately (30%) over quota • Assisted with development of long-term company strategies to increase profitability.