Experience

MarieBelle New York

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Production And Quality Manager

  • Mar 2022 - Present

  Procedure & Compliance -Develop Standard Operating Procedures (SOPs) -Ensure compliance with all internal and external food production regulations and legislation. -Establish food safety program by developing ingredient control and storage policies. Labeling, Testing & Inspection -Prepare legally mandated label copy, ingredients statements, nutritional information -Manage in-house laboratory testing teams and coordinate all third-party laboratory testing. -Collaborate with product development. -Inspect food production equipment to ensure they are operational and in good working order for food processing. Production and Management -Hire, train and supervise employees in production and food safety aspects. -Delegate responsibilities and tasks across teams and improve labor efficiency. -Source and test new supplies for production development. -Prepare periodic reports to update company management on food production operations.



La Maison du Chocolat USA

• United States
• Retail
• 1 - 100 Employee

• Supply-Chain Manager

  • Mar 2019 - Feb 2022

  - Envision and lead the US subsidiary Expansion Plan. - Coordinate supply chain activities and communication with other channels, headquarters and external parties to ensure the fluidity of products’ flows and the accuracy of information in the system. - Manage, monitor and improve sales forecast based on data analysis and communication with Marketing and Sales departments (wholesale, corporate & retail). - Perform monthly inventory at all US locations, and report accurately in company ERP (Gourmet). - ERP Key User for LMDC USA. Participate in the continuous improvement of the ERP. - Coordinate existing quality control and safety policies. Propose and implement new organizations, processes, and systems to increase safety, quality, efficiency, and/or to deal with increasing or new activities. - Manage a team of 30 employees: hiring, mentoring, developing and promoting talent.



MarieBelle New York

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Ecommerce Manager

  • Jan 2018 - Feb 2019

  -Utilized WooCommerce CMS to manage web content and the e-commerce product database including attribute determination, product selection, product build, product upload, visual display, and content writing. -Managed and executed promotional campaigns through Mailchimp, Google, Instagram and Facebook Ads. -Utilized WooCommerce CMS to manage web content and the e-commerce product database including attribute determination, product selection, product build, product upload, visual display, and content writing. -Managed and executed promotional campaigns through Mailchimp, Google, Instagram and Facebook Ads.



La Maison du Chocolat

• France
• Retail
• 100 - 200 Employee

• Corporate Sales and E-commerce Manager

  • Jan 2014 - Dec 2018

  - Developed and maintained sales with leading luxury companies to increase sales and gain customer loyalty.- Supervised fulfillment of corporate and E-Commerce orders.- Coordinated market studies in product trends and competitors in the chocolate market. - Organized corporate events to develop the client base and maintain loyalty of existing clients. - Led implementation, troubleshoot and bug reporting of new Corp, Web and CRM systems.- Interviewed, hired, filled out training plan applications and evaluation forms for international interns.- Worked on client sales proposals, invoicing, and update of corporate client database. - Managed the US website: order processing, stock control, and Customer Relationship Management.

• Wholesale Account Manager and IT

  • Jan 2007 - Jan 2014

  - Administered wholesale, partner accounts and respective back-office portals. - Prepared product presentations, mock-ups, sample products, and proper discounts. - Managed invoicing, receivables and sales reports.- Organized shipping team to complete wholesale orders in a timely manner.- Entered troubleshoot tickets and followed up with helpdesk.- Purchased, installed and configured office and POS equipment.- Performed daily backups of the company’s vital information.



VALRHONA

• France
• Food and Beverage Manufacturing
• 500 - 600 Employee

• Logistics Assistant

  • Jan 2002 - Jan 2007

  - Supervised stock and inventory movement. - Assisted in monthly inventory and prepared reports for accounting department. - Hired, trained and scheduled the production and distribution teams. - Follow HACCP plan and food safety regulations, including FDA (GMP). - Supervised stock and inventory movement. - Assisted in monthly inventory and prepared reports for accounting department. - Hired, trained and scheduled the production and distribution teams. - Follow HACCP plan and food safety regulations, including FDA (GMP).