Juan Hernandez-De La Matta
Area Operations Manager at Acme Refrigeration- Claim this Profile
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Spanish Native or bilingual proficiency
Topline Score
Bio
Credentials
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GIAC HIPAA Security Implementation (GHSC)
United States Department of DefenseApr, 2020- Sep, 2024 -
Operational Security
United States Department of DefenseApr, 2020- Sep, 2024 -
Applied Suicide Intervention Skills Training (ASIST)
American Red CrossDec, 2019- Sep, 2024 -
Cyber Risk Management
United States Department of DefenseJun, 2021- Sep, 2024 -
Combat Life Saver Certification
US Army
Experience
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Acme Refrigeration
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India
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Retail
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1 - 100 Employee
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Area Operations Manager
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Mar 2022 - Present
Developed and implemented standard operating procedures in coordination with 15 sales center managers to improve overall productivity and efficiency Evaluated sales centers and assign corrective actions in accordance with OSHA mandates and corporate safety guidelines, including site inspection, tracking completion of safety training, and ensuring personnel are equipped with proper PPI Oversaw integration of electronic inventory devices, serving as lead trainer Managed cross-functional teams in 15 locations, ranging from store managers to entry-level inventory team members Overhauled existing employee onboarding processes resulting in an increase in employee’s performance Show less
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Army National Guard
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United States
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Armed Forces
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700 & Above Employee
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Brigade Financial Liability Investigations of Property Loss Control Specialist (FLIPL) Manager
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May 2020 - May 2023
Subject matter expert and point of contact for procedural guidanceregarding FLIPL. Maintains the FLIPL register, assists in assigninginvestigating o cer or and determining the administrative correctnessof the FLIPL upon initial receipt. Updates assigned Battalions weeklyby providing cumulative reports, designating priority of work for eachjurisdiction.
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Executive Officer
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Nov 2016 - May 2023
Provides oversight and command of fellow responding units tocoordinate planning and resource use. Responsible for Unit logisticsincluding vehicle maintenance, supply requisition and equipmentreadiness. Ensures hurricane and natural disaster equipment ise ectively tested, maintained and operational, and oversees theimplementation of training plans to ensure personnel are prepared todeploy Disaster Relief Operations. Coordinates equipment load outs inaccordance with Army Readiness guidelines focusing on capacitiesand capabilities critical to preparedness for a full spectrum ofemergencies, including internal emergencies or a natural disaster. Show less
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Squadron Medical Officer/Platoon Leader
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Aug 2015 - Dec 2020
Medical platoon leader ensuring the Unit Medic Section is prepared torespond during civilian and military emergencies. Executed commandand control of personnel during operations to ensure compliance withby Army regulations, minimizing risk and maximizing the ability topreserve fighting strength. Developed Medical Teams with training inEmergency Response situations to provide assistance to civiliansduring All Hazards missions. Provided medical assistance to civiliancounterparts when activated for Disaster Relief operations andCOVID-19 testing and vaccination efforts. Show less
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St. Christophers Addiction Wellness Center
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Recovery Advocate
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Oct 2017 - May 2020
Assist in providing a safe environment for individuals while they are in the treatment process by acting as a guide/mentor in recovery. Assists in the admissions process, utilization review, orientation, answer patient questions and assists the patient in adjusting to the recovery program routine Works as a liaison between the patient and clinical staff to report any changes in the patient’s physical, behavioral, and/or mental condition. Assists the professional staff by helping to supervise patients during the recovery program with an emphasis on patient safety, well-being, respect, and dignity. Functions as a member of the treatment team and accepts responsibilities for duties, such as but not limited to patient observations (and rounds), risk observations, and assisting with behavior modification programs such as during a patient crisis Accompanies and transports patients to medical clinics, recreational activities, field trips, and other outings, AA meetings in the community, to ensure safety, provide therapeutic assistance, and help prevent elopement. Institutes appropriate security measures escorting patients inside and outside the facility. Participates and assists clinical treatment team members with groups in therapeutic activities. Maintains awareness of and documents whereabouts of patients at all times, reporting problems appropriately. Recognizes and intervenes in disturbed/aggressive behavior as soon as a sign of disruptive behaviors is recognized per company policies and procedures. Participates as an active member in the treatment team meetings, advising others of observations and recommendations. Possesses the ability to use word processing, spreadsheet, and other programs, displaying intermediate PC skills Show less
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Bonefish Grill
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Restaurants
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700 & Above Employee
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Bartender
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Nov 2016 - Oct 2017
Work as a server and bartender, engaging multiple customers in a fast pace environment, taking multiple orders while also running the bar. Working under pressure while handling large parties. Operate MICROS machines and POS program, including a cash drawer to receive payments, give change and receipts for services provided. Responsible for the accountability and safekeeping of financial documents and the currency used. Extensive customer interaction skills and communication. Multitasking and bilingual. Show less
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Orange Lake Resort
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United States
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Hospitality
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1 - 100 Employee
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Pool Attendant
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Jan 2011 - Aug 2012
Supervised approximately 800 guests a day on a property with over 2000 rooms. Main duties as a pool attendant are to patrol the pool deck and maintain a clean and safe environment. Maintain order and discipline among swimmers and other guests at the hotel pool, Resolving any guest complaints within my ability. While on deck provide information on hotel services, locations, and activities to inquiring guests. Monitor pool area for violations and potentially hazardous situations. Correct and report unsafe conditions to the property manager. Examine injured individuals and administer first aid. Extensively trained in first aid and CPR. Received several employees of the month awards and recognition from my superiors. Extensive customer service experience and exceptional communication and grammar skills. Speak both English and Spanish fluently. Show less
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Education
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2015 - 2018
Louisiana State University
Bachelor's degree, Psychology -
Marion Military Institute
Associate of Arts and Sciences - AAS
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