Marketing Specialist

• May 2023 - Present

-I've been an integral part of our company's journey, taking us from ground zero in terms of marketing investment into a marketing account. - Leveraging my skills as a media specialist and cinematographer, I've contributed to creating captivating visual content that resonates with our target audience. This has translated into growth across all digital channels, resulting in increased followers across social platforms and a surge in website visits. - Nurturing Client Relationships: As an account manager, I've fostered meaningful connections with our clients, earning their trust through attentive communication and personalized strategies. My role involves not only managing campaigns but also understanding client needs, which has significantly contributed to our successful conversion rates. - My role as a social manager involves devising comprehensive strategies that harness the power of platforms like Google, Facebook, Instagram, and Squarespace. Through strategic email marketing and targeted online advertisements, I've effectively funneled potential customers, driving them to engage with our services and ultimately converting them into valuable leads. - Inspiring Team Collaboration: Leading a dedicated team, I've championed collaboration and teamwork, ensuring that our marketing initiatives align with the company's goals and vision. By fostering a culture of innovation and continuous improvement, we've achieved exceptional outcomes despite our compact team size. - Cinematography | Visual Storytelling | Account Management | Social Media Strategy | Budget Management | Brand Development | Conversion Optimization | Team Leadership | Client Engagement | Creative Problem Solving Show less

Shift Supervisor

• Jan 2019 - Present

- Strategic Action Plans: I lead the charge in turning data-driven insights into actionable 2-week plans, addressing standard adherence and opportunity gaps. This proactive approach enhances our store's efficiency and performance.- Customer Engagement Enhancement: Through focused strategies, I've raised customer connections from 33 to 39 within a mere 3 weeks, demonstrating a positive upward trajectory. This cultivates stronger bonds between the brand and our valued customers.- Team Empowerment: Nurturing my team's growth is a priority. By equipping them with tools like ops excellence, LOA, and PDP, I ensure they meet and exceed their personal benchmarks. Accountability is - Proactive Problem Solving: By staying attuned to the store's environment and customer cues, I anticipate needs and share insights with the management. This enables us to create the beloved Third Place experience during every shift.- Guiding New Partners: During the onboarding process, I foster success by positively reinforcing achievements and offering coaching that is both respectful and encouraging. Partner development is integral to our store's success.- Constructive Feedback Loop: I provide valuable insights to the store manager regarding partner performance. This ensures alignment and continual growth within the team.- Nurturing a Positive Atmosphere: Recognizing shifts in partner morale and performance, I communicate these observations to the store manager. This cultivates a harmonious and uplifting team environment.- Cultivating Learning: A positive learning environment is paramount. I impart clear, specific, and respectful coaching to partners during shifts, driving operational excellence and fostering individual growth.- Championing Customer Centricity: A customer-first attitude drives my actions. By connecting with customers, responding to their needs, and ensuring legendary service, I contribute to a lasting positive impression.- Show less

Store Manager

• Jun 2022 - Feb 2023

Assistant Manager

• Apr 2021 - Jun 2022

Managed a location that averaged $74,000 sales weekly overseeing 50 partners while maintaining AVG OTW times consistently at 45 seconds. Replicated that success in Land o Lakes location through clear planning, coaching, and effective communication lowering OTW all day 70's to 65 avg. Peak OTW times 52 to 45. Model a customer comes first attitude, delivers legendary customer service, andsupervises partners to ensure they are delivering legendary customer service.Develop positive relationships with shift team by understanding and addressingindividual motivation, needs and concerns. Engage in conversation with customers to understand customer needs and the needsof the community in which the store is located.Review store environment and key business indicators to identify problems, concernsand opportunities for improvement in order to provide coaching and direction to theshift team to achieve operational goals. Show less

Promotions

• Apr 2018 - Dec 2018

Planned and prepared advertising and promotional material to increase sales and brand awareness, working closely with customers, company officials and sales departments. Collaborated with multiple departments to create and execute promotions such as remotes, events, van hits and other street team activities from start to finish. Conducted on-site promotions and handled clients and listeners. Planned and prepared advertising and promotional material to increase sales and brand awareness, working closely with customers, company officials and sales departments. Collaborated with multiple departments to create and execute promotions such as remotes, events, van hits and other street team activities from start to finish. Conducted on-site promotions and handled clients and listeners.

Sales Associate

• Nov 2016 - Nov 2017