Juan Estrella

Disability Management & Compliance Coordinator at County of Los Angeles Department of Consumer and Business Affairs
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles, California, United States, US
Languages
  • English -
  • Spanish Native or bilingual proficiency

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Experience

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Disability Management & Compliance Coordinator
      • Jun 2022 - Present

    • Immigrant Affairs Representative II
      • Jul 2021 - Jul 2022

    • Immigrant Affairs Representative I
      • Oct 2019 - Jul 2021

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Eligibility Worker II
      • Feb 2017 - Oct 2019

      Worked on a pilot program to incorporate throughout the department. As an intake worker I evaluated and processed between 110 to 145 cases per month.As an approved case carrying worker I managed a case load of 1400 cases and 1900 programs. Reviewed and analyzed financial and eligibility information to determine initial or continuing eligibility for one or more public assistance programs.Contacted individuals, agencies, insurance companies, schools, and other relevant institutions to verify and clarify information provided to resolve discrepancies.Made preliminary assessment of applicants or program participants’ social situation to determine potential problems for appropriate referrals to social service staff. Participated in a job referral and placement project for potentially employable applicants and participants of public assistance.

    • United States
    • Retail Apparel and Fashion
    • 400 - 500 Employee
    • Assistant Store Manager
      • May 2016 - Dec 2016

      Human Resources.Brand Ambassador.Opening and closing POS and operations.Led and trained Sales Leads to drive results. Had positive increase to LY and Plan for Q1 and Q2. Helped lead Inventory 3 years in a row and lower shrinkage from 2nd to 3rd year.

    • Floor Supervisor
      • Feb 2015 - May 2016

      Brand AmbassadorTrained associates to be future Floor SupervisorsDrove sales to maximize GM.Helped increased sales volume from 9th to 6th in company.Had successful increased sales in footwear department to LY.

    • Sales Associate
      • Jun 2014 - Feb 2015

      Had the highest sales and KPI's Mentor others to reach full potentialHad consecutive positive reviews from customers posted on Yelp! and sent directly to my store managerBuilt Leadership and Managerial skills at a fast pace

    • Marketing Administrative Assistant
      • Feb 2012 - May 2014

      Assisted with event planning, including associated travel and logistical arrangementsDevelop and improved a tracking inventory system for four campusesCompose and produce a variety of business correspondence, reports, and confidential reportsConveyed information between departments efficiently and effectivelyWorked private events which hosted over 500 high school potential students Assisted with event planning, including associated travel and logistical arrangementsDevelop and improved a tracking inventory system for four campusesCompose and produce a variety of business correspondence, reports, and confidential reportsConveyed information between departments efficiently and effectivelyWorked private events which hosted over 500 high school potential students

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Sales and Stock Lead
      • Jan 2010 - Jun 2012

      Promoted from associate to temporary sales/stock lead with 19 monthsLed personnel in stock merchandising Established customer relationships by answering questions and resolving conflicts Promoted from associate to temporary sales/stock lead with 19 monthsLed personnel in stock merchandising Established customer relationships by answering questions and resolving conflicts

Education

  • California State Polytechnic University-Pomona
    Bachelor of Business Administration (B.B.A.), Technology and Operations Management
    2012 - 2014
  • East Los Angeles College
    Associate of Arts (A.A.), Business Administration and Management, General
    2007 - 2012

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