Juan Estrella
Disability Management & Compliance Coordinator at County of Los Angeles Department of Consumer and Business Affairs- Claim this Profile
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English -
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Spanish Native or bilingual proficiency
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Bio
Experience
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County of Los Angeles Department of Consumer and Business Affairs
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United States
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Consumer Services
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1 - 100 Employee
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Disability Management & Compliance Coordinator
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Jun 2022 - Present
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Immigrant Affairs Representative II
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Jul 2021 - Jul 2022
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Immigrant Affairs Representative I
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Oct 2019 - Jul 2021
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Los Angeles County Department of Public Social Services
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United States
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Government Administration
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1 - 100 Employee
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Eligibility Worker II
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Feb 2017 - Oct 2019
Worked on a pilot program to incorporate throughout the department. As an intake worker I evaluated and processed between 110 to 145 cases per month.As an approved case carrying worker I managed a case load of 1400 cases and 1900 programs. Reviewed and analyzed financial and eligibility information to determine initial or continuing eligibility for one or more public assistance programs.Contacted individuals, agencies, insurance companies, schools, and other relevant institutions to verify and clarify information provided to resolve discrepancies.Made preliminary assessment of applicants or program participants’ social situation to determine potential problems for appropriate referrals to social service staff. Participated in a job referral and placement project for potentially employable applicants and participants of public assistance.
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Kenneth Cole Productions
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United States
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Retail Apparel and Fashion
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400 - 500 Employee
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Assistant Store Manager
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May 2016 - Dec 2016
Human Resources.Brand Ambassador.Opening and closing POS and operations.Led and trained Sales Leads to drive results. Had positive increase to LY and Plan for Q1 and Q2. Helped lead Inventory 3 years in a row and lower shrinkage from 2nd to 3rd year.
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Floor Supervisor
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Feb 2015 - May 2016
Brand AmbassadorTrained associates to be future Floor SupervisorsDrove sales to maximize GM.Helped increased sales volume from 9th to 6th in company.Had successful increased sales in footwear department to LY.
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Sales Associate
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Jun 2014 - Feb 2015
Had the highest sales and KPI's Mentor others to reach full potentialHad consecutive positive reviews from customers posted on Yelp! and sent directly to my store managerBuilt Leadership and Managerial skills at a fast pace
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Marketing Administrative Assistant
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Feb 2012 - May 2014
Assisted with event planning, including associated travel and logistical arrangementsDevelop and improved a tracking inventory system for four campusesCompose and produce a variety of business correspondence, reports, and confidential reportsConveyed information between departments efficiently and effectivelyWorked private events which hosted over 500 high school potential students Assisted with event planning, including associated travel and logistical arrangementsDevelop and improved a tracking inventory system for four campusesCompose and produce a variety of business correspondence, reports, and confidential reportsConveyed information between departments efficiently and effectivelyWorked private events which hosted over 500 high school potential students
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The Children's Place
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United States
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Non-profit Organizations
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1 - 100 Employee
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Sales and Stock Lead
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Jan 2010 - Jun 2012
Promoted from associate to temporary sales/stock lead with 19 monthsLed personnel in stock merchandising Established customer relationships by answering questions and resolving conflicts Promoted from associate to temporary sales/stock lead with 19 monthsLed personnel in stock merchandising Established customer relationships by answering questions and resolving conflicts
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Education
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California State Polytechnic University-Pomona
Bachelor of Business Administration (B.B.A.), Technology and Operations Management -
East Los Angeles College
Associate of Arts (A.A.), Business Administration and Management, General