Experience

Connectivity Source

• Wireless Services
• 100 - 200 Employee

• District Manager

  • May 2022 - Present



Spectrum

• United States
• Telecommunications
• 700 & Above Employee

• Direct Sales Manager

  • Jun 2021 - May 2022



KCI Wireless

• United States
• Telecommunications
• 1 - 100 Employee

• District Manager

  • Jul 2019 - Jun 2021

  Manage the sales and operations of branded T-Mobile across North Texas, Oklahoma and Louisiana. Responsible for management and development of store managers and retail support members. Manage the sales and operations of branded T-Mobile across North Texas, Oklahoma and Louisiana. Responsible for management and development of store managers and retail support members.



Wireless Vision

• United States
• Telecommunications
• 700 & Above Employee

• Sales Manager

  • Apr 2015 - Jul 2019

  Express Locations (T-Mobile premium retailer) Store manager –April 2015-Present • Meet sales goals by selling our products and services to new and existing customers. • Accountable for adhering to corporate merchandising standards. • Drive operational compliance of back office processes, procedures and policies. • Manage inventory, labor, cash variances. Research and adjust any discrepancies. • Stay up to date with product knowledge, accessories, pricing plans, promotions, and service features through continuous learning and self-development. • Develop employees for growth and promotion by delegating appropriate responsibilities and inspection compleion. • Fully understand and assist in education personnel on the compensation plan and ensure employees know how to maximize • Instill a sense of pride and ownership in store appearance – where all employees understand their store is the face of T-Mobile to every customer. • Ensure timely completion of required training to empower personal to succeed. Awards and Acknowledgements Show less



METRO PCS

• United States
• Capital Markets
• 300 - 400 Employee

• Store Manager

  • May 2014 - Mar 2015

  Wireless Connection (Metro PCS) Store manager – May 2014 – March 2015 • Assumed direct responsibility for all day-to-day store operations like cleaning, visual merchandising, cash deposits etc. • Merchandise in the most effective way to maximize use of store displays and demos for each customer. • Kept abreast of the rapidly changing Metro PCS policies, products and services. • Achieved all sales, revenue goals and desired sales metric as defined by the company and Metro PCS for the store Show less



Alorica

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Senior Team Lead

  • Nov 2013 - May 2014

  Senior team leader – November 2013 – May 2014 • Inside sales for DirecTV • Assisted call in customers with selecting the bests packaged for their needs. • Monitored, coached, and assisted new hires in their first two weeks on the phones taking live calls. • Handled escalated calls in witch a customer asked to speak to a supervisor. • Stepped in as acting team manager on occasion to cover shifts for absentee managers. Senior team leader – November 2013 – May 2014 • Inside sales for DirecTV • Assisted call in customers with selecting the bests packaged for their needs. • Monitored, coached, and assisted new hires in their first two weeks on the phones taking live calls. • Handled escalated calls in witch a customer asked to speak to a supervisor. • Stepped in as acting team manager on occasion to cover shifts for absentee managers.



Lawnworks

• El Paso, Texas Area

• Small Business Owner

  • Jul 2006 - Oct 2013

  Self employed – January 2011 – October 2013 • Provided lawn care service to residential and commercial businesses. • Maintained financial profitability in order to reinvest into the business. • Maintained positive relations with all customers Self employed – January 2011 – October 2013 • Provided lawn care service to residential and commercial businesses. • Maintained financial profitability in order to reinvest into the business. • Maintained positive relations with all customers