Juan D.

Patient Care Representative at Care365 Homecare
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Contact Information
us****@****om
(386) 825-5501

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Bio

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Credentials

  • Insurance Agent, Accident, Health, Life, Variable Life & Variable Annuities
    New York State Department of Financial Services
    Nov, 2019
    - Nov, 2024

Experience

  • Care365 Homecare
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Patient Care Representative
      • Nov 2020 - Present

      • Engages referral partners such as physician’s offices, social workers, and other health care providers to assist patients in need of home care services • Develop and execute marketing plans to meet and exceed monthly, quarterly and annual growth targets • Identify and educate patients that qualify for Medicare and Medicaid and connect them to appropriate resources • Provide detailed information to potential clients regarding Home Health Aide Services and Consumer Directed Personal Assistance Service Show less

  • RiverSpring Living
    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Quality Assurance Specialist
      • Jul 2018 - Aug 2020

      • Organized interdepartmental workgroup to establish new policies and procedures to undertake DOH mandated Performance Improvement Projects (PIP) • PIP resulted in decreased rates of member hospitalization readmission and efficient transition of care services • Conducted on-site and remote audits of contracted Licensed Home Care Agencies and Consumer Directed Personal Assistance providers • Called clients to survey satisfaction with Home Health Aide and verified PCW/Aide presence during allocated hours Show less

  • GUILDNET INC
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Benefit Navigator Marketing Department
      • Jan 2015 - Nov 2017

      • Boosted enrollment in the GuildNet Health Plan through one on one consultations with potential clients • Coordinated community outreach initiatives and enrollment events • Counseled prospective clients on coverage/services and initiated enrollment process with new members • Assisted new members in accessing covered services in conjunction with their personal plan of care • Managed and coordinated communication between members, subcontractors and care plan managers Show less

  • Lighthouse Guild
    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Event Coordinator
      • Jul 2013 - Jan 2015

      • Planned and executed over 10 monthly venue events catering to 200+ attendees • Coordinated and managed on-site event logistics to deliver memorable experiences for clients • Collaborated with vendors to meet internal and external client expectations • Supervised and trained wait staff to ensure quality service during luncheons, conferences, and receptions • Provided audio/visual technical support at events • Proficient in Rendezvous booking system to track and report event costs, sales and other event booking logistics Show less

Education

  • State University of New York College at Old Westbury
    Bachelor of Arts - BA, Communication and Media Studies

Community

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