Gerente general

• Sep 2009 - Present

Regional Manager DFASS LTD, INC

• Apr 2005 - 2018

Responsible for the operative management and on board sales with Avianca. Definition and implementation of strategies of sales for the fulfillment of the budgets; design of particular the operational procedures for each business and person in charge of the control and optimization of all the resources involved in the operation for the profit of the margins of yield defined by the general directory. Main achievements: • Sales increase of 16% in the region; going from US $ 4.83 million in 2004 to a real of US $ 5.62 million in 2005. • Reduction of operating costs of 2.7% and increase of the margin of 3.6%. Show less

LATAM Sales Director

• Apr 2006 - Jun 2009

Responsible for commercial relations, sales strategy and development of new projects in Latin America, direct report to the General Director for the Americas. Main achievements: • Increase in sales of 41% in 2007 by increasing the portfolio of new clients in the region Grupo TACA (Central and South America), Aerosur (Bolivia), Aerogal (Ecuador) • Redefinition and implementation of the new supply model for on-board service elements and meals for flights in the USA and Latin America for Grupo TACA Show less

On board services Director

• Apr 2002 - Apr 2005

Responsible for the on Board service strategies design and implementation; Management and of handling logistics in all the operation bases of the airline and the Duty Free sales on board at the international flights; The elaboration and control of the Budget, Design of the entertainment and beverage offer and the management of the crew teamMain achievements:• Decrease in the average cost per passenger of 12% in 2003 and 9% in 2004, which generated savings for the airline of US $ 2.6 Million and US $ 1.2 Million in each year respectively.• Support the negotiation process with Colombian and foreign creditors, achieving the reduction of US $ 1.3 Million of debt and in this way contribute to Avianca's successful exit from Chapter 11 in court in the USA.• Improve the indicator of perception of the service on board the airline, going from a rating of 3.4 to 4.1 in 2004.• Decrease in the inventory level from 3.5 months to 1.4 months, achieving a free cash flow of COP 895,000,000 Show less

Director of Aeronautical Materials

• Jun 2000 - Apr 2002

Responsible for inventory management (materials and components used in the airplane), Elaboration, control and execution of the Supply Budget and logistics, and the distribution in the operation bases of the airline.Main achievements:• Renegotiation of commercial conditions with strategic suppliers of components and repair shops, thus, improvement was achieved in response times and regularization of supply.• By redefining the supply processes and the replacement model, a 37% reduction in operational delays generated by lack of components and materials for aircraft maintenance from 2000 to 2001 was achieved.• Improvement of the availability of materials in 14 points, going from 79% to 93% without making additional investments to the defined cash flow.• Reduction of US $ 7.3 million per year in the total cost of repairs of components abroad. Show less

Commercial Operation Manager

• May 1999 - Jun 2000

Responsible for the reorganization of the Commercial Department, redefinition of its processes, redefinition of work loads, for the guarantee and trust operation in the data warehouse. Cost, price, and data warehouse management, replacement planning of imported products, accomplish of the availability goals.Main achievements:• Optimization of workloads and redefinition of functions within the area that allowed improving productivity, timeliness and reliability of information.

Wood and Painting Department Manager

• Aug 1998 - Apr 1999

Responsible for the implementation of Market strategies that allow growth in terms of sales, margin and department participation, Price definition, Inventory levels and y sales quota.

Chief processes

• Jul 1994 - Aug 1998

Created the Processes Department defining its structure; under my responsibility was the design of all operation processes of the new store formats and the opening of 3 stores in Bogotá, participated in the design of the new structures of the different support areas and developed the projects for physical intake of inventory, management and reliability of the Kardex and reposition of National and International merchandise, definition of the logistic model including.Main achievements:• Creation of the processes department defining its structure.• Design of all the operation processes of the new store formats and their implementation in the opening of 3 stores in Bogotá.• Participation in the definition of the logistic model including the storage of merchandise and the operating procedures of the central warehouse.• Selection and implementation of the software (ODBMS) that supports the operation of the commercial area and the points of sale in the Company. Show less

Process analyst

• 1990 - 1994

Responsible for the development of several projects to improve the operational processes of the company.Attention and sales to customers in the CORONA sales rooms. Responsible for the development of several projects to improve the operational processes of the company.Attention and sales to customers in the CORONA sales rooms.