Experience

Iberia Cards

• Financial Services
• 1 - 100 Employee

• Jubilado

  • Apr 2020 - Present

• Director de Riesgos

  • May 2002 - Apr 2020

  o Design and implement the Risk Area including New Accounts, Credit, Collection and Fraud Control.o Design and implement MIS for Revolving and other products.o Advising the business on new products and business initiatives o Develop budget figures for risk (cost and losses).o Relationship with 3rd parties providers to support the day to day business.o Anti Money Laundering Committee Representative. o Control of our Call Center 24hs /365 days services.



American Express Spain

• Madrid

• Sr Risk Manager

  • Jan 1990 - Feb 2002

  Management & Finance Area. o In charge of development, control, implementation and audit of management policies and procedures. o Responsible for Spanish legal compliances and Central Bank of Spain regulations. o Coordination with Legal department to review agreements with partners, related to Joint Ventures, Co-Branded and Affinities relationship. o Advising the business in relation to regulatory, legislative matters and developments. o Maintaining and executing the compliance monitoring programme o Maintain and enhance the automated monitoring systems in conjunction with the operations and IT departments o Employee training plan development and implementation, on legal compliance related issues and their philosophy. Risk Management & Operations. o Risk and Customer Services responsible for Operations, reporting to Customer Services European Head. Responsible to implement Regional strategies such us Action Plan Development, employee development, area budgeting and implement new process and policies to improve credit and fraud losses. o Responsible for Corporate Customer Services, including complains, information requests, maintenance, inside visits and telephone services. o Responsible for Authorisations Call Centre, operating 24 x 7, and Fraud Control department, related to cases investigation, control and resolution. o Responsible for Risk Management Area, including New Accounts, Accounts Control, Collections and Legal Agencies.



American Express Argentina

• Manager - Operaciones

  • May 1979 - Jan 1990

  • Manager Centro de Autorizaciones y Control de Fraudes. • Supervisor de Agencias Externas y Collection. • Manager Centro de Autorizaciones y Control de Fraudes. • Supervisor de Agencias Externas y Collection.



Austral Lineas Aereas

• Argentina

• Personal Técnico Aeronautica

  • Feb 1977 - Apr 1979

  Operador de Radio-Telecomunicaciones. Operador de Radio-Telecomunicaciones.