English Teacher

• Jan 2023 - Present

Freelance Translator

• Jun 2022 - Present

Accompany foreign visitors and facilitate communication between receiving party and visitors. Bord Bia and Mexican Media (Journalists / business owners). Translate patient materials and informational brochures issued by hospitals and medical facilities into another language. Facilitate effective communication between two parties that do not speak a similar language by converting one spoken or written language to another. Attend conferences and meetings and act as official translator to mediate discussion. Relay concepts and ideas between languages.

Bilingual Customer Care Specialist

• Jan 2022 - Nov 2022

Respond to customer queries in a timely and accurate way, via phone, email or chat. Identify customer needs and help customers use specific features. Update our internal databases with information about technical issues and useful discussions with customers. Resolve customer queries, recommending solutions and guiding product users through features and functionalities. Respond to customer queries in a timely and accurate way, via phone, email or chat. Identify customer needs and help customers use specific features. Update our internal databases with information about technical issues and useful discussions with customers. Resolve customer queries, recommending solutions and guiding product users through features and functionalities.

Entertainer (English and Spanish)

• Feb 2018 - Mar 2020

Individually performed outstanding shows such as singing, dancing, acting and speaking, creating enjoyable customer experiences. Proactively trained and mentored junior and new performers, providing constructive feedback to maximize performances kills. Maintained excellent standards of service through impeccable attention to detail. I translated conversations, emails, manuals, guides, documents from English to Latin American Spanish. Individually performed outstanding shows such as singing, dancing, acting and speaking, creating enjoyable customer experiences. Proactively trained and mentored junior and new performers, providing constructive feedback to maximize performances kills. Maintained excellent standards of service through impeccable attention to detail. I translated conversations, emails, manuals, guides, documents from English to Latin American Spanish.

English instructor (English and Spanish)

• Oct 2013 - Dec 2017

Evaluated students' comprehension of lessons through relevant test questions. Increased student learning development by providing constructive feedback on coursework, book assignments, classwork and projects. Utilized technology in tutoring sessions to diversify and enhance learning. Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education. Organized fun, educational activities which allowed students to boost literacy and fluency skills through interactive learning.

Translator and interpreter (English and Spanish)

• Mar 2010 - Dec 2017

I translated documents, videos, presentations, templates, spreadsheets, user manuals from English to Latin American Spanish and vice versa. I designed and redesigned documents, emails, spreadsheets, user manuals, templates and user guides, leaving the intentionality intact at the time of use. I translated documents, videos, presentations, templates, spreadsheets, user manuals from English to Latin American Spanish and vice versa. I designed and redesigned documents, emails, spreadsheets, user manuals, templates and user guides, leaving the intentionality intact at the time of use.

Foreign volunteer mentor

• Jun 2014 - Dec 2014

Matched volunteers with open positions based on individual strengths and knowledge. Solicited feedback from staff and volunteers to improve existing volunteer programs. Helped define mission and standards for volunteer staff by collaborating with special committees and organization leadership. Matched volunteers with open positions based on individual strengths and knowledge. Solicited feedback from staff and volunteers to improve existing volunteer programs. Helped define mission and standards for volunteer staff by collaborating with special committees and organization leadership.

English Teacher

• Jun 2010 - Oct 2013

Continually assessed learners' developmental progress, providing in-depth, personalized feedback to parents and carers. Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness. Kept records of over 14 students' progress, detailing behavioral, emotional, academic and social growth. Continually assessed learners' developmental progress, providing in-depth, personalized feedback to parents and carers. Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness. Kept records of over 14 students' progress, detailing behavioral, emotional, academic and social growth.

Language Arts and Preschool teacher

• Jun 2012 - Sep 2013

Continually assessed learners' developmental progress, providing in-depth, personalized feedback to parents and carers. Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness. Kept records of over 14 students' progress, detailing behavioral, emotional, academic and social growth. Continually assessed learners' developmental progress, providing in-depth, personalized feedback to parents and carers. Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness. Kept records of over 14 students' progress, detailing behavioral, emotional, academic and social growth.

Servicio de atención al cliente

• Aug 2006 - Aug 2008