Experience

OTEC - Workforce Innovation

• Canada
• Professional Training and Coaching
• 1 - 100 Employee

• Project Manager

  • May 2021 - Present



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Sales Learning Delivery Manager, Canada

  • Dec 2018 - Sep 2020

  As the training manager of the Canadian Sales office, one of my main focus points is training and development of all leaders and managers of the Sales Organization. It is my role to teach every New Hire the systems that Marriott utilizes as well as how to properly conduct business. Some of the other main Responsibilities :  Leading the Sales Learning Strategy for our Manage Portafolio in Canada.  I was a consultant for Sales Leader on Development plans and support on their individual sales property plans.  Actively participate it in corporate plans and help the implementation with the property leaders.  Trained the Front office teams is STAT training which elevated the sales knowledge of our operations team. Show less



Marriott Delta Hotels

• Toronto, Mississauga

• Sales Leader

  • Jun 2018 - Dec 2018

   Lead the transition in Corporate Sales from the Novotel Mississauga to the Delta by Marriott.  Maintain the Corporate Sales Accounts and prospecting new accounts.  In Charge of promoting the property and creating new clients for the corporate sales.  Lead the transition in Corporate Sales from the Novotel Mississauga to the Delta by Marriott.  Maintain the Corporate Sales Accounts and prospecting new accounts.  In Charge of promoting the property and creating new clients for the corporate sales.



The Ritz-Carlton Hotel Company, L.L.C.

• United States
• Hospitality
• 700 & Above Employee

• Senior Sales Manager

  • Feb 2016 - Sep 2017

  Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Show less



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Sales Representative

  • Jul 2013 - Feb 2015

  Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Show less