Juan Carlos Hernandez Yanez

Maintenance and Construction at Marymount International School London
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • Spanish Full professional proficiency
  • English Professional working proficiency

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Experience

    • United Kingdom
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Maintenance and Construction
      • Sep 2015 - Present

      Responsible for the appearance and functional upkeep of buildings, classrooms, auditorium, sport halls, grounds and offices. My position involves a combination of indoor and outdoor work, following a maintenance schedule as well as completing small repairs as necessary. Knowledge of maintenance procedures, knowledge of structure or grounds to be maintained play an important part of my role as the ability to quickly adapt to different situations and perform technical skills making me a key player/team player.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Assistant Manager
      • Dec 2011 - Mar 2012

      • Reporting directly to the store’s Restaurant’s General Manager • Leading, working and assisting training and daily problem solving. • Ensuring that the company’s standards were maintained and uncompromised when it comes to having a clean and safe working environment. • To ensure all team members were following the company’s guiding principles and that all policies and company guidelines were being implemented at all times. • Responsible for learning valuable new skills in all areas of the restaurant • Implementing all standard operational procedures of the company and making sure that every customer receives the best customer service possible. • Taking orders, serving food, cleaning the dining area and other work stations and ensuring the total cleanliness of the workplace. • Making sure that the food that’s being served is always fresh and has undergone the proper food handling procedure.

    • United Kingdom
    • Restaurants
    • 700 & Above Employee
    • Team Leader / Training Coordinator
      • Apr 2003 - Dec 2011

      • Successfully delivered a wide range of restaurant-based training programmes with un-qualified / part qualified learners working within the restaurant role. • Ensuring the standards of work meets role and qualifications thereby meeting the specific needs of individual learners in accordance with their individual learner and development plans. • Provided continuous support and advice to trainees, therefore providing effective feedback and training analysis for managers. • Responsible for the training and opening of currently 10 new restaurants, 3 situated in Glasgow, Scotland, the remaining stores were in and around London, including Covent Garden, Park Royal, The O2 Millennium to name a few. • Leading and motivating a team of up to 15 staff members at a time, ensuring standard operating procedures are learnt and carried out accordingly. • Ensuring all relevant training paperwork was signed off and completed by new Nandocas in order for them to become fully trained and inductions could be carried out. • Supported the management team in the training of new products and equipment to new and existing Nandocas. • If not training, duties consisted of working in the restaurant as a Host, first point of contact for customers, supporting the line managers while absent from the restaurant, participating in marketing campaigns in promoting the restaurant brand, cash desk, and stock count and generally helping in areas necessary and the smooth day to day running of the business.

Education

  • Technological Institute of Superior Studies of Monterrey, Campus San Luis Potosi, Mexico
    Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
    1998 - 2002
  • Institute Potosino, San Luis Potosi, México
    1994 - 1997

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