Field Service Specialist Rep for NYC

• Apr 2021 - Present

Field Service Specialist for NYC

• Nov 2016 - Present

Provide Overall technical support for MCC Equipment NYCT, OEM's installers and dealers Provide Customer assistance and advice service issue Investigate and resolve technical field, recommend and or initiate corrective action Perform repairs, campaign, field testing and analysis of failed components Assist service manager determining modes of failure and root cause Evaluate non standard claims Perform audit of equipment installation and repair procedures Provide Overall technical support for MCC Equipment NYCT, OEM's installers and dealers Provide Customer assistance and advice service issue Investigate and resolve technical field, recommend and or initiate corrective action Perform repairs, campaign, field testing and analysis of failed components Assist service manager determining modes of failure and root cause Evaluate non standard claims Perform audit of equipment installation and repair procedures

Prevost Service Team Leader

• Aug 2015 - Nov 2016

Manage Campaign Team, Schedules Work load Oversee Campaign Team Performance, Efficiency, Quality work Inspect campaign work, Review Current Campaign and Demos New Campaigns Technical Support for Campaigns and Trouble reported by customers Analyze, review Daily time vs daily work, QC Reports, Efficiency report Oversee Campaigns, assist Nova Rep with NYC Nova Buses (MTA BUSES)

Field Campaign Service Technician

• Jan 2013 - Oct 2015

Troubleshoot Mechanical and ElectricalField Campaigns on NYC Nova and Prevost Buses

Bus Mechanic

• 2012 - Jan 2013

Replace and Upgrade HVACs unit Compressors, HVAC Unit, Piping etc. (MTA Nova Buses) Mechanical and Electrical maintenance on MTA Prevost Buses and other Prevost buses Perform Field Modifications on MTA Prevost/Nova project

FMI Lead Technician Temp (Noramtec Consultants)

• Feb 2009 - Mar 2012

Organize Job Assignment Maintenance of Mechanical components (Interior, Underbody, Tucks) Maintenance Electrical components (Master Controller, Propulsions, Communications, Signs etc.) Perform Mechanical and Electrical FMI (field Modifications) Daily inspections Electrical and Mechanical Downloads trouble logs per equipment, (Propulsions, Event Recorder, Door Operator, Communications Device etc.) Troubleshoot Mechanical and Electrical Components, (Propulsions, Brakes, TOD… Show more Organize Job Assignment Maintenance of Mechanical components (Interior, Underbody, Tucks) Maintenance Electrical components (Master Controller, Propulsions, Communications, Signs etc.) Perform Mechanical and Electrical FMI (field Modifications) Daily inspections Electrical and Mechanical Downloads trouble logs per equipment, (Propulsions, Event Recorder, Door Operator, Communications Device etc.) Troubleshoot Mechanical and Electrical Components, (Propulsions, Brakes, TOD, Underbody etc.. ) Show less Organize Job Assignment Maintenance of Mechanical components (Interior, Underbody, Tucks) Maintenance Electrical components (Master Controller, Propulsions, Communications, Signs etc.) Perform Mechanical and Electrical FMI (field Modifications) Daily inspections Electrical and Mechanical Downloads trouble logs per equipment, (Propulsions, Event Recorder, Door Operator, Communications Device etc.) Troubleshoot Mechanical and Electrical Components, (Propulsions, Brakes, TOD… Show more Organize Job Assignment Maintenance of Mechanical components (Interior, Underbody, Tucks) Maintenance Electrical components (Master Controller, Propulsions, Communications, Signs etc.) Perform Mechanical and Electrical FMI (field Modifications) Daily inspections Electrical and Mechanical Downloads trouble logs per equipment, (Propulsions, Event Recorder, Door Operator, Communications Device etc.) Troubleshoot Mechanical and Electrical Components, (Propulsions, Brakes, TOD, Underbody etc.. ) Show less

Warehouse supervisor

• Aug 2007 - Oct 2008

• Manage Material Inventory, cycle counts • Coordinate shipping and job scheduling • Supervise shipping and receiving • Manage material distribution to production floor • Oversees metals management and safe keeping (Bronze, Copper, Silver, Zinc) • Implementing inventory scheduling, cycle count systems • Manage and over see data inputs using Vantage 6.0 • Manage Material Inventory, cycle counts • Coordinate shipping and job scheduling • Supervise shipping and receiving • Manage material distribution to production floor • Oversees metals management and safe keeping (Bronze, Copper, Silver, Zinc) • Implementing inventory scheduling, cycle count systems • Manage and over see data inputs using Vantage 6.0

Electrical /Mechanic Tech

• Jun 2002 - Aug 2007

BOMBARDIER Transportation (Project R142 & LIRR M7, MNR M7), Bronx, NY/ Queens, NY 06/2002 - 08/2007 Electrical /Mechanic Tech: • Crane operator/Forklift operator • Perform Mechanical and Electrical FMI (field modifications) • Daily inspections • Inspect and repair damage component on mechanical and electrical equipment • Maintenance of Mechanical components (Interior, Trucks, Tripcock, Brakes etc.) • Maintenance Electrical components (Master Controller… Show more BOMBARDIER Transportation (Project R142 & LIRR M7, MNR M7), Bronx, NY/ Queens, NY 06/2002 - 08/2007 Electrical /Mechanic Tech: • Crane operator/Forklift operator • Perform Mechanical and Electrical FMI (field modifications) • Daily inspections • Inspect and repair damage component on mechanical and electrical equipment • Maintenance of Mechanical components (Interior, Trucks, Tripcock, Brakes etc.) • Maintenance Electrical components (Master Controller, Propulsions, Communications, Signs, HVAC Unit etc.) • Train Mover (equipment use track mobile or self driven) • Troubleshoot Mechanical and Electrical Components, (Truck, Brakes, TOD, underbody etc.) with PTE , multi meter, used a network analyzer and other PC equipment to test communications system, downloads and run test on equipment. BOMBARDIER Transportation (Project R142 & LIRR M7, MNR M7), Bronx, NY/ Queens, NY 11/2003-10/2004 Material Coordinator: • Coordinate material management • Schedule shipments from and to vendors • Coordinate material status on hand • Manage Material Inventory, Cycle Counts and Vendor Parts • Coordinate train maintenance • Coordinate FMI scheduling update and process job work orders with Maximo Database ver. 4.0 and AVM Show less BOMBARDIER Transportation (Project R142 & LIRR M7, MNR M7), Bronx, NY/ Queens, NY 06/2002 - 08/2007 Electrical /Mechanic Tech: • Crane operator/Forklift operator • Perform Mechanical and Electrical FMI (field modifications) • Daily inspections • Inspect and repair damage component on mechanical and electrical equipment • Maintenance of Mechanical components (Interior, Trucks, Tripcock, Brakes etc.) • Maintenance Electrical components (Master Controller… Show more BOMBARDIER Transportation (Project R142 & LIRR M7, MNR M7), Bronx, NY/ Queens, NY 06/2002 - 08/2007 Electrical /Mechanic Tech: • Crane operator/Forklift operator • Perform Mechanical and Electrical FMI (field modifications) • Daily inspections • Inspect and repair damage component on mechanical and electrical equipment • Maintenance of Mechanical components (Interior, Trucks, Tripcock, Brakes etc.) • Maintenance Electrical components (Master Controller, Propulsions, Communications, Signs, HVAC Unit etc.) • Train Mover (equipment use track mobile or self driven) • Troubleshoot Mechanical and Electrical Components, (Truck, Brakes, TOD, underbody etc.) with PTE , multi meter, used a network analyzer and other PC equipment to test communications system, downloads and run test on equipment. BOMBARDIER Transportation (Project R142 & LIRR M7, MNR M7), Bronx, NY/ Queens, NY 11/2003-10/2004 Material Coordinator: • Coordinate material management • Schedule shipments from and to vendors • Coordinate material status on hand • Manage Material Inventory, Cycle Counts and Vendor Parts • Coordinate train maintenance • Coordinate FMI scheduling update and process job work orders with Maximo Database ver. 4.0 and AVM Show less

Material dept.

• 2001 - 2002

• Assemble train parts • Operate forklift • Coordinate Material set up (Shipments and Production) • Manage inventory and cycle counts • Assemble train parts • Operate forklift • Coordinate Material set up (Shipments and Production) • Manage inventory and cycle counts