Juan Carlos Castillo Sanchez

Cloud Engineer Enterprise Cloud Infrastructure at ExactlyIT Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Tlaxcalancingo, Puebla, Mexico, MX
Languages
  • Español Native or bilingual proficiency
  • Inglés Full professional proficiency
  • Francés Elementary proficiency

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Credentials

  • SAP Certified Technology Associate - SAP HANA 2.0 (SPS03)
    SAP
    Aug, 2019
    - Nov, 2024
  • SAP Certified Technology Associate - System Administration (SAP HANA as a Database) with SAP NetWeaver 7.5
    SAP
    Aug, 2019
    - Nov, 2024
  • AZ-301 Microsoft Azure Architect Design
    Microsoft
    Jul, 2019
    - Nov, 2024
  • AZ-300 Microsoft Azure Architect Technologies
    Microsoft
    May, 2019
    - Nov, 2024
  • SAP Certified Technology Associate - System Administration (DB2 LUW) with SAP NetWeaver 7.4
    SAP
    Nov, 2017
    - Nov, 2024
  • SAP Certified Technology Associate - System Administrator (SAP HANA as a database) with SAP NetWeaver 7.4
    SAP
    Nov, 2017
    - Nov, 2024
  • ITIL® Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    Jul, 2016
    - Nov, 2024
  • SAP Certified Technology Associate - SAP NetWeaver Portal 7.02
    SAP
    May, 2013
    - Nov, 2024
  • SAP Certified Technology Associate - System Administration (Oracle DB) with SAP NetWeaver 7.0
    SAP
    Sep, 2012
    - Nov, 2024
  • First Certificate in English (FCE)
    Cambridge English Language Assessment
    Jun, 2003
    - Nov, 2024
  • Preliminary English Test (PET)
    Cambridge English Language Assessment
    Jun, 2001
    - Nov, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services (AWS)
    May, 2019
    - Nov, 2024
  • Microsoft Certified: Azure Administrator Associate
    Microsoft
    Nov, 2019
    - Nov, 2024
  • Microsoft Certified: Azure Security Engineer Associate
    Microsoft
    Nov, 2019
    - Nov, 2024
  • Microsoft Certified: Azure for SAP Workloads Specialty
    Microsoft
    Nov, 2019
    - Nov, 2024
  • Microsoft Certified: Azure Solutions Architect Expert
    Microsoft
    Jul, 2019
    - Nov, 2024

Experience

    • United States
    • Information Technology & Services
    • 100 - 200 Employee
    • Cloud Engineer Enterprise Cloud Infrastructure
      • Oct 2019 - Present

      - Design and deploy feasible infrastructure solutions for SAP products running on Microsoft Azure.- Implement SAP solutions according to industry best practices.- Support customers as a primary contact for technical discussions.- SAP Basis consulting and operations support.- Plan and design operation requirements.

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • SAP Basis Administrator
      • Aug 2014 - Sep 2019

      - SAP Basis Consultant for off-shore customers, support level OS2 and OS3.- Responsible for accounts such as: Aryzta AG, Pueblo Bonito Golf & Spa Resorts, Sierra Oil & Gas, Polyrafia, Xamai, Ballet Makers, Industrial Aceitera, TAG Consulting, Toms Shoes, Ikaria.- Kernel Upgrades.- Support Packages Installation (xml stack / SUM).- System Migrations- System Installations in both Windows/Linux environments with different databases (DB2, MSSQL, Oracle, SAP ASE & HANA)- Local Client Copy (Export/Import).- Monitoring tool configuration. - Transport Management System configuration STMS. Transport importing.- Incidents / Changes Management.- System Copies.- DB2, MSSQL, Oracle, SAP ASE & HANA Databases Knowledge.- DB Patching (HANA, MSSQL, SAP ASE)- HANA DB Single System to MDC conversion.- OS Expertise (Linux, Unix, Windows)- OSS notes implementation. Open OSS messages & adding / configuration systems at the Marketplace. - ADS configuration (Adobe Document Services).- SAP Portal Administration- Deployment of Java Components- System Maintenance restarts (Abap & Java).- Performance Tuning (R3 Buffers)- Support and problem resolution as per SLA for different environments (development, quality and production).- RFC connection configuration / trusted connections. - SAProuter install/configuration.- SSO (Single Sing On) configuration.- Monitoring, tuning and maintenance to ensure reliability, stability and optimal performance on all environments.

    • Germany
    • IT Services and IT Consulting
    • 700 & Above Employee
    • SAP Basis Administrator
      • Mar 2012 - Jul 2014

      - SAP Basis Consultant for off-shore customers, support level OS2 and OS3.- Responsible for accounts such as: Komatsu Southern Africa, T-Systems South Africa, Consol Glass, Mercedes Benz South Africa, Bridgestone South Africa.- Kernel Upgrades.- Support Packages Installation (xml stack / SUM).- EWA Configuration - Local Client Copy (Export/Import).- Monitoring tool configuration. - Transport Management System configuration STMS. Transport importing.- Incidents / Changes / Problems Management (Cosima).- System Copies.- DB2 & Oracle Databases Knowledge.- OS Expertise (Linux, Unix, Windows)- OSS notes implementation. Open OSS messages & adding / configuration systems at the Marketplace. - ADS configuration (Adobe Document Services).- SAP Portal Administration- Deployment of Java Components- System Maintenance restarts (Abap & Java).- Visual Admin & Config Tool performance tunning.- Support and problem resolution as per SLA for different environments (development, quality and production).- RFC connection configuration / trusted connections. - SAProuter configuration.- SSO (Single Sign On) configuration.- Monitoring, tuning and maintenance to ensure reliability, stability and optimal performance on all environments.- Design and document of Basis administration processes, preparation of operational guides and monitoring existing operational guides for consistency and completeness. - Models and acts in accordance with T-Systems guiding principles.

Education

  • Universidad Autónoma de Guadalajara
    Computer Systems Engineer, Computer Network Systems
    2004 - 2008

Community

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