Juan Carlos Alfaro

Information Technology Project Manager / Account Manager at B&T Consulting Group
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Contact Information
us****@****om
(386) 825-5501
Location
Costa Rica, CR
Languages
  • Ingles -
Skills

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Credentials

  • Certified Associate in Project Management (CAPM)
    Project Management Institute
    Dec, 2013
    - Nov, 2024
  • Scrum Product Owner Certified
    SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)
    Mar, 2019
    - Nov, 2024
  • SCM Scrum Master Certified
    SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)
    Feb, 2019
    - Nov, 2024
  • SFC Scrum Fundamentals Certified
    SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)
    Feb, 2019
    - Nov, 2024

Experience

  • B&T Consulting Group
    • Costa Rica
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Information Technology Project Manager / Account Manager
      • Nov 2016 - Present

       Senior Project Manager leading several software development projects with Microsoft Technologies integrating with platforms and data sources like SAP and other several tools used by the client Procter & Gamble P&G.  Senior Project Manager leading LA regional and Global projects of the client Procter & Gamble P&G.  Analysis and support on gathering and definition of requirements.  Service Lead for the LA Lane Management service of the client Procter & Gamble P&G. As lead of the service I’m in charge of receive the request for the new lanes creation, lead the CAB board where new request are reviewed and approved/rejected together with BEx, trigger the new lane request to the global factory and work as SPOC during the project for the lane configuration. I’m in daily interaction with BEx and KUs of the other regions of the lanes (EUROPE, NA, EMEA, ASIA).  Service Lead for the LA Master Data Preventive Validation service of the client Procter & Gamble P&G. As lead of the service I’m in charge of execute the E2E Master Data preventive validation for all the SKUs (codes/products) related to Sales Orders already opened and Forecast for the different categories in order to prevent delays in the orders in transit and the cost impact, because codes with master data incomplete. As part of the process I have to extract data from SAP, consolidate information from different sources and generate reports/scorecards shared weekly with the leads of the different categories and B3/B4 managers to take decisions/actions over their business.  Support and control over the Project Portfolio for the GBS Transportation area for the client Procter & Gamble P&G.  Account Manager leading and controlling the portfolio/team for the MPS projects/services for the client Procter & Gamble P&G. Work closely with clients and partners for every new/ongoing initiative, project, services. Show less

  • Radiográfica Costarricense S.A (RACSA)
    • San José, Costa Rica
    • Project Technical Lead
      • Feb 2014 - Nov 2016

      Project Technical Lead & Project Manager for several projects (Infraestructure, Software, Virtualization). Project Technical Lead & Project Manager for several projects (Infraestructure, Software, Virtualization).

  • Radiográfica Costarricense S.A (RACSA)
    • San José, Costa Rica
    • Programmer Analyst
      • 2010 - 2014

      New ERP implementation Project Coordinator. Manage and coordinate the implementation of the first module (HR) of the new ERP for the company. Manage relationships and coordinate work with the project manager of the ERP's provider. Monitoring and controlling the progress of the implementation, ensure the quality of the deliverables. Programmer Analyst, manager of the OPENSIF software (ERPs), also the NetTrack system for handling orders and operation's flows to several services provided by the company. Develop webservices and ETL's with PowerCenter tool, to integrate data between internal and external applications. Supervisor of outsourcing staff, responsible to maintaining the OPENSIF software (ERPs) Show less

  • Radiográfica Costarricense S.A (RACSA)
    • San José, Costa Rica
    • Programmer Analyst
      • Oct 2004 - Jan 2010

      Budget System Implementation Project Manager. Involved throughout the project life cycle. Integration with the other systems. Manage and coordinate work between different teams of the project (Design/Development team, Budget Department, Treasury Department, Procurement Department, Inventory, HR department). Maintenance and development the OPENSIF software, financials, accounting, human resources and other systems (ERP). Budget System Implementation Project Manager. Involved throughout the project life cycle. Integration with the other systems. Manage and coordinate work between different teams of the project (Design/Development team, Budget Department, Treasury Department, Procurement Department, Inventory, HR department). Maintenance and development the OPENSIF software, financials, accounting, human resources and other systems (ERP).

Education

  • Universidad Nacional de Costa Rica
    Ingeniería en Informática, Ingeniería informática
    2002 - 2006

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