Juan Camilo Sánchez Cardona

Product Manager at Convrs (converse)
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Contact Information
us****@****om
(386) 825-5501
Location
Boston, Massachusetts, United States, US
Languages
  • Inglés Native or bilingual proficiency
  • Italiano Professional working proficiency
  • Español Native or bilingual proficiency
  • French Elementary proficiency
  • Spanish Native or bilingual proficiency
Skills

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Credentials

  • VPs and Directors of Product Management: Finding Excellence
    Udemy
    Feb, 2023
    - Nov, 2024
  • Advance product management: Vision, Strategy and metrics
    Udemy
    Feb, 2023
    - Nov, 2024
  • EF SET English Certificate 71/100 (C2 Proficient)
    EF Standard English Test (EF SET)
    Jan, 2023
    - Nov, 2024
  • Advance Product Management: Leadership and communication
    Udemy
    Jan, 2023
    - Nov, 2024
  • Blockchain A-Z™: Learn How To Build Your First Blockchain
    Udemy
    Jul, 2022
    - Nov, 2024
  • Digital Product Managment: Modern Fundamentals
    Coursera
    Apr, 2022
    - Nov, 2024
  • Life Coaching Certificate Course (Beginner to Intermediate)
    Kain Ramsay, The Academy of Modern Applied Psychology
    Jan, 2022
    - Nov, 2024
  • Entrepreneurship 102 - ¿How to give value to your client?
    MITx on edX
    Jul, 2021
    - Nov, 2024
  • Entrepreneur 101 - ¿Who is your client?
    MITx on edX
    Jun, 2021
    - Nov, 2024
  • Building your leadership
    HEC Paris
    May, 2019
    - Nov, 2024
  • Diseño en plan de Ventas
    Cámara de Comercio de Bogotá
    Oct, 2017
    - Nov, 2024
  • Conversational French
    Udemy
    Jul, 2017
    - Nov, 2024
  • An entire MBA in 1 course
    Udemy
    Apr, 2017
    - Nov, 2024
  • Bloomberg Market Concepts
    Bloomberg Institute
    Mar, 2017
    - Nov, 2024

Experience

  • Convrs
    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Product Manager
      • Jan 2023 - Present

      At convrse.io I have been assigned the product design, strategy, and road map responsibility as a Product Manager. For a ticketing solution that our customer will be using as a HelpDesk solution in the CRM Financial Market industry. Features included Ticket Creation, Team Collaboration, SLA Criteria, Escalation, System Alerts, and Email Notifications.

    • Customer Success Analyst
      • Oct 2022 - Jan 2023

      Responsibilities: Support new clients in the induction process to our platform, assist in expanding our services to the Latin American market, and creation of automated chatbot flows.

  • Workana
    • Argentina
    • Human Resources Services
    • 700 & Above Employee
    • Customer discovery & Product development digital strategy
      • Mar 2019 - Oct 2022

      Early-stage startups to navigate and get results on their way to Product-Market -Fit. Applying the E-myth methodology, lean startup, and scrum. Early-stage startups to navigate and get results on their way to Product-Market -Fit. Applying the E-myth methodology, lean startup, and scrum.

  • Uniandinos - Oficial
    • Colombia
    • Individual and Family Services
    • 100 - 200 Employee
    • Customer Success Advocate
      • Jan 2019 - Jan 2021

      Implemented a shift from sales-oriented to customer-oriented. Interview affiliates to offer a package of products and services that provide greater value. www.uniandinos.org.co Implemented a shift from sales-oriented to customer-oriented. Interview affiliates to offer a package of products and services that provide greater value. www.uniandinos.org.co

  • Velvet
    • Valle del Cauca Area, Colombia
    • Customer/Business Success at Velvet
      • Feb 2017 - Jul 2020

      CEO & Co-founder Co-founder of an e-commerce. Market research and customer interviews help us understand an unserved market. By realizing that sexuality and condoms were taboo in Colombian society and customers needed a solution. Launch a discrete brand with an all-in experience from start to finish. CEO & Co-founder Co-founder of an e-commerce. Market research and customer interviews help us understand an unserved market. By realizing that sexuality and condoms were taboo in Colombian society and customers needed a solution. Launch a discrete brand with an all-in experience from start to finish.

  • Universidad de Los Andes
    • Colombia
    • Higher Education
    • 700 & Above Employee
    • Business Consultant
      • Jan 2018 - Jan 2019

      Incubator program for young entrepreneurs who are launching a startup with a positive impact in our society. https://administracion.uniandes.edu.co/emprendedores/ Incubator program for young entrepreneurs who are launching a startup with a positive impact in our society. https://administracion.uniandes.edu.co/emprendedores/

  • Carvajal Tecnología y Servicios
    • Colombia
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Innovation Intern
      • Jul 2015 - Jan 2016

      Research employee ideas to determine viability and a financial model. Present this to the General manager. Research employee ideas to determine viability and a financial model. Present this to the General manager.

Education

  • University of Virginia
    Postgraduate Degree, Digital Product Manager
    2022 - 2022
  • Y Combinator
    Startup School
    2020 - 2021
  • Universidad de Los Andes
    Grado en Ingeniería
    2011 - 2016
  • International Baccalaureate
    IB Diploma - Arts, Physics & English
    2008 - 2010
  • Colegio Colombo Británico.
    Bachelor's degree, Arte/Estudios artísticos, general
    1996 - 2010

Community

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