Experience

Millennium

• United States
• Design Services
• 1 - 100 Employee

• Account Manager

  • Aug 2022 - Present



Juan Barroso

• Miami/Fort Lauderdale Area

• Process Server

  • Jan 2010 - Sep 2022

  • Establish and keep good standing relationships with national process serving companies. • Market the company to maximize the amount of business opportunities and ventures • Deliver legal documents to the named clients or defendants in legal proceedings, including court summons, subpoenas, complaints, private lawsuits, and other court dealings with a success rate of over 95% • Adhering to federal and state laws during the delivery of court documents • Create and maintain relationships with companies I work with.



Sprint

• United States
• Telecommunications
• 700 & Above Employee

• Account Relationship Manager

  • Feb 2006 - Dec 2010

  • Formulated on outbound calling strategies to generate warm leads, leading to a close rate of 25% which exceeded company expectations by 50%. • Worked closely with current clientele to understand their needs, resulting in $300,000 in retention revenue. • Maintained up-to-date knowledge of sales strategies and product offerings via Sprint’s national management system • Delivered and replenished inventory to new and existing customers • Accountable for retaining relationships with existing customers by meeting their needs and concerns



Florida Marlins

• Spectator Sports
• 1 - 100 Employee

• Senior Account Manager

  • Jan 2004 - Feb 2006

  • Oversaw the promotion and delivery of a full range of sport products and services like: Season Tickets, Company Events, Marketing Tools (books, bobbleheads, Etc…), and networking events to new and existing clientele • Efficiently provided a strong form of B2B sales by increasing sales revenue that led to the closing of million-dollar accounts. • Pioneered the Florida Marlins to join the Chamber of Commerce which opened another channel of revenue and networking relationships • Oversaw the promotion and delivery of a full range of sport products and services like: Season Tickets, Company Events, Marketing Tools (books, bobbleheads, Etc…), and networking events to new and existing clientele • Efficiently provided a strong form of B2B sales by increasing sales revenue that led to the closing of million-dollar accounts. • Pioneered the Florida Marlins to join the Chamber of Commerce which opened another channel of revenue and networking relationships



Marketplace Bank

• United States
• Facilities Services

• Relationship Banker

  • Apr 2001 - Jan 2004

  • Maintained working knowledge of dozens of products and lending services in order to best meet client needs • Added over 10 million in assets each year, exceeding sales goals • Provided top customer service • Collaborated with team members to develop best practices sales techniques, resulting in 85% increase productivity. • Created sales presentations of services and products to employees and staff to increase productivity • Maintained working knowledge of dozens of products and lending services in order to best meet client needs • Added over 10 million in assets each year, exceeding sales goals • Provided top customer service • Collaborated with team members to develop best practices sales techniques, resulting in 85% increase productivity. • Created sales presentations of services and products to employees and staff to increase productivity



Watch World International

• District Training Manager

  • Mar 1996 - Apr 2001

  • Served as the point of contact for customer resolution/conflict resolution resulting in a customer satisfaction rating of over 98% • Responsible for managerial procedures at all pilot stores such as: Hiring employees, Training employees, Scheduling, Finance Reports, and inventory management • Trained over 50+ new employees for the pilot stores opening in the southeast region as well as training new managers whilst acting as a district manager • Shared responsibilities with the Regional Sales Manager during times of need



United States Marine Corps

• United States
• Armed Forces
• 700 & Above Employee

• US Marines

  • Jun 1992 - Jan 1996