Ju Hui Wong, PMP

Senior Project Manager at Zen Computer Systems Sdn Bhd
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Contact Information
us****@****om
(386) 825-5501
Location
Malaysia, MY
Languages
  • English -
  • Chinese -
  • Malay -
  • Hokkien -
  • Cantonese -
Skills

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Alex van der Zon

Ju Hui is a very professional an accurate colleague to work with. He masters every skill to manage IT services in complex enterprise environments. For me he is a perfect anchorperson to help me find my way through the complex organization of remote sites management. He is very reliable and above all has the patience to help colleagues with any questions or requests they might have.

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Credentials

  • PMP certification
    Project Management Institute
    Sep, 2018
    - Oct, 2024

Experience

  • Zen Computer Systems Sdn Bhd
    • Malaysia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Project Manager
      • 2017 - Present

      - Manage multiple IT projects concurrently. - Ensure projects are well managed within project scope, cost, time and quality. - Ensure good communication with customers, partners，vendors, engineers and other stakeholders to deliver projects within expectations. Project customers including: - Oil and gas industry - Manufacture industry - Education industry - Construction industry - Banking industry - etc. Project categories: - Data Center migration - Implementation of Microsoft core products - Implementation of Virtual servers environment (VMWare and HyperV) - Implementation of service desk solution - Server migration - etc. Show less

  • T-Systems International
    • Germany
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Project Manager
      • Jul 2016 - Oct 2017

      Project manager in DPS Global PMO team.- Coordinate Project Manager weekly review meetings.- Facilitate and coordinate project manager resource request.- Summarize projects report to higher management.- Assist in project process, templates and tools standardization.Projects Involved:• Billing Dispute Remediation:- Identify the root cause of the billing dispute topics affecting department’s finance.- Coordinate among teams to remediate the billing dispute errors.- Conduct weekly meeting with stakeholders & update weekly progress reports.• Orphan Storage Decommissioning:- Identify the orphan storages to be decommissioned.- Coordinate among teams to perform due diligence on the storages.- Communicate with server owners to obtain the decommissioning approvals.- Compile findings into a master list, perform analysis & plan the decommissioning changes with engineers.- Conduct weekly meeting with stakeholders & update weekly progress reports.• Data Quality Remediation:- Identify root cause of data quality problem & engage teams to fix the root cause.- Coordinate among teams to remediate the existing data quality errors found.- Conduct weekly meeting with stakeholders & update weekly progress reports.• Juniper Server Migration:- Coordinate the preparation of server migration change for customer Juniper.- Coordinate during the execution of server migration activities.- Close the migration by handing over the servers migrated back to customer & operation support team.- Conduct meeting with stakeholders to update the project status. Show less

    • Technical Project Lead
      • Apr 2013 - Jul 2016

      Change Management:- End to end change management. - Gather & analyze change requirement.- Create change ticket & follow up on change approvals.- Coordinate change & close change. Project Management & Coordination:- Dealing with Shell projects as a vendor (projects related to SAN storage migration)- Involved in a multi-national environment projects- Coordinate & execute SAN storage migration during weekend.- Involved in new storage deployment & expansion.- Provide support to project manager, engineers & other project stakeholders. Show less

  • Wincor Nixdorf
    • Project Assistant
      • May 2010 - Mar 2013

      - Project Management & Coordination 1) H&M - New store opening IT infrastructure setup 2) AS Watson - IT Outsource solution 3) Tesco - New store opening IT Infrastructure setup 4) Company internal cost cutting project - Company Process Flow Improvement & documentation - Company Process Automation - Company software user manual documentation - Company vendor contract negotiation - Secretary of Safety Committee - Project Management & Coordination 1) H&M - New store opening IT infrastructure setup 2) AS Watson - IT Outsource solution 3) Tesco - New store opening IT Infrastructure setup 4) Company internal cost cutting project - Company Process Flow Improvement & documentation - Company Process Automation - Company software user manual documentation - Company vendor contract negotiation - Secretary of Safety Committee

  • Esprit de corp Malaysia
    • Malaysia
    • IT Executive
      • Jun 2008 - Apr 2010

      I have been working as an I.T. executive (Malaysia I.T. representative) in Esprit De Corp (M) Sdn. Bhd. (about 2 years) Job Scope: • Handle and execute I.T. related projects. • Take charged in I.T. administration and represent Malaysia I.T. department. • Troubleshoot office and stores (30 stores around Malaysia) I.T. related problems (software, hardware, networking, POS and others). • Manage technical outsource team in troubleshooting stores problem. • Execute projects with I.T. team at headquarters in Hong Kong and deal with I.T. colleagues around Europe & Asia Pacific (German, HK, Taiwan, Australia, Macau, China & Singapore) in project execution. • Managing vendors in various I.T. related projects. (footfall counter, music box, credit card and others) • Prepare documentations and user manuals for related users. • Involved in system, network and hardware testing. • Manage I.T. inventory in office and stores. • Involved in IT setup during new store opening & event function. Show less

  • ISETAN OF JAPAN SDN. BHD.
    • Malaysia
    • Retail
    • 1 - 100 Employee
    • IT Supervisor
      • Sep 2007 - Jun 2008

      I worked at Isetan of Japan Sdn. Bhd. as IT Supervisor for about 9 months. Job Scope: • Involve in planning, implement & executing IT projects. • Provide system testing and quality control on the new system before launching. • Coordinate with software, hardware and network supplier to ensure smooth implementation of projects. • Involve in IT administration. • Provide IT hardware/system support to users at 3 stores. • Handle POS machine setup & troubleshooting. • Manage ORS (Open Retail System) and BI (Business Intelligence system) to assist in the business operation. • Prepare documentations for IT audit. • Handle servers and support morning & night system operation processes. • Provide IT training to other employees. Show less

  • Enov8 Infostructure Sdn. Bhd.
    • Malaysia
    • Project Executive
      • Jan 2006 - Aug 2007

      I have been working for one and a half year as a project executive in an I.T. educational software company ENOV8 Infostructure Sdn. Bhd. (one of the contenders in Government’s E-SEKOLAH Program) from January 2006 until August 2007. Job Scope: • Provide system & process training to teachers and students. - Provide system and customer support to teachers. - Perform system testing & system quality control on company software and systems. • Create user manuals in document and animation form. - Manage stocks/logistic. - Coordinating projects, events and others. • Supporting marketing and sales operation. • Provide technology awareness talk to students. Show less

Education

  • Asia Pacific Institute of Information Technology (APIIT)
    Bachelor's degree of Businee IT, Business IT
    2001 - 2004
  • Asia Pacific University of Technology and Innovation (APU / APIIT)
    Bachelor's degree of Computer Science, Business IT
    2001 - 2004

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