J.T. Rogoszewski, MSA
Customer Success Coordinator at Talroo- Claim this Profile
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Bio
Credentials
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Kenan Flagler Business School – Business Essentials Certification
University of North Carolina at Chapel Hill
Experience
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Talroo
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United States
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Software Development
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100 - 200 Employee
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Customer Success Coordinator
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Aug 2022 - Present
- Building relationships with SMB and Enterprise level companies by providing the best ROI on their recruiting needs - Creating and optimizing job advertisement campaigns to help companies hire efficiently - Building relationships with SMB and Enterprise level companies by providing the best ROI on their recruiting needs - Creating and optimizing job advertisement campaigns to help companies hire efficiently
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WIN Reality
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United States
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Software Development
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1 - 100 Employee
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Account Manager / Client Onboarding Specialist
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Jul 2021 - Aug 2022
- Proactive and reactive client support (calling, e-mail, text) as 1 of 3 team members managing current and prospective client interaction as the client base grew from 10,000 active customers to over 40,000+ - Building relationships with clients from first touchpoint through the entire customer lifecycle - Managed book of $1M reoccurring annually - Create custom training plans for clients that are used company-wide - Proactive and reactive client support (calling, e-mail, text) as 1 of 3 team members managing current and prospective client interaction as the client base grew from 10,000 active customers to over 40,000+ - Building relationships with clients from first touchpoint through the entire customer lifecycle - Managed book of $1M reoccurring annually - Create custom training plans for clients that are used company-wide
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Central Michigan University
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United States
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Higher Education
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700 & Above Employee
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Student Athlete
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Aug 2019 - May 2021
-2-year scholarship athlete (Baseball) -Constant communication with coaches about ways to help lead the team -Refining important life skills such as, leadership, communication, and working well under pressure -2-year scholarship athlete (Baseball) -Constant communication with coaches about ways to help lead the team -Refining important life skills such as, leadership, communication, and working well under pressure
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Riverwood Golf & Resort
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United States
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Spectator Sports
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1 - 100 Employee
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Golf Operations
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May 2020 - Nov 2020
- Developed, organized, and managed the Mid-Michigan Ryder Cup golf tournament profiting north of $4,000 in one weekend from sponsorship sales, sign-ups, food/beverage and tournament merchandise - Managed day-to-day clubhouse and cart barn operations to ensure customers were given a top-of-the-line experience when on resort grounds - Developed, organized, and managed the Mid-Michigan Ryder Cup golf tournament profiting north of $4,000 in one weekend from sponsorship sales, sign-ups, food/beverage and tournament merchandise - Managed day-to-day clubhouse and cart barn operations to ensure customers were given a top-of-the-line experience when on resort grounds
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Durham Academy
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Assistant Baseball Coach
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Feb 2019 - May 2019
- Focused on the one-on-one instruction and development of the work ethic, competitiveness, self-confidence and sportsmanship of young athletes - Developed, constructed, and executed daily practice plans based on working towards our team goals efficiently - Focused on the one-on-one instruction and development of the work ethic, competitiveness, self-confidence and sportsmanship of young athletes - Developed, constructed, and executed daily practice plans based on working towards our team goals efficiently
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University of North Carolina at Chapel Hill
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United States
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Higher Education
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700 & Above Employee
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Softball Team Manager
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Sep 2017 - Feb 2019
-Collected, analyzed, and presented team/player statistics to the coaching staff. -Configured and analyzed scouting reports on opposing teams. -Managed equipment and assisted with training need for coaches and players. -Executed marketing initiatives and activities during games. Organized and sold merchandise during games to raise funds for teams. -Collected, analyzed, and presented team/player statistics to the coaching staff. -Configured and analyzed scouting reports on opposing teams. -Managed equipment and assisted with training need for coaches and players. -Executed marketing initiatives and activities during games. Organized and sold merchandise during games to raise funds for teams.
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Ripken Baseball
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United States
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Spectator Sports
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100 - 200 Employee
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Tournament Operations Intern
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Jun 2018 - Aug 2018
-Directed teams, coaches, and fans on tournament requirements and processes for weeklong 50+ team tournaments. -Provided operational support for 9 baseball and softball fields including: field management, announcements, media, and statistics. -Updated 4 main social media outlets (Twitter, Instagram, Facebook, Snapchat) with game results, player statistics, and graphics. -Provided marketing support for local and national sponsors by distributing coupons and flyers to teams, coaches, and fans.
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University of North Carolina at Chapel Hill
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United States
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Higher Education
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700 & Above Employee
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Student Athlete
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Jun 2015 - Nov 2016
-Full-time Division 1 Student-Athlete (Baseball)-Gained valuable time management, teamwork, responsibility, work ethic, and leadership skills from highly successful coaches.
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Summer Baseball Camp Supervisor
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Jun 2016 - Jul 2016
-Instructed, counseled, and supervised 10-12 youth baseball players during four-day baseball camps.
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Education
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Central Michigan University
Master's Degree, Sport Administration -
University of North Carolina at Chapel Hill
Bachelor's Degree, Sport Administration