J.T. Rogoszewski, MSA

Customer Success Coordinator at Talroo
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • Kenan Flagler Business School – Business Essentials Certification
    University of North Carolina at Chapel Hill

Experience

    • United States
    • Software Development
    • 100 - 200 Employee
    • Customer Success Coordinator
      • Aug 2022 - Present

      - Building relationships with SMB and Enterprise level companies by providing the best ROI on their recruiting needs - Creating and optimizing job advertisement campaigns to help companies hire efficiently - Building relationships with SMB and Enterprise level companies by providing the best ROI on their recruiting needs - Creating and optimizing job advertisement campaigns to help companies hire efficiently

    • United States
    • Software Development
    • 1 - 100 Employee
    • Account Manager / Client Onboarding Specialist
      • Jul 2021 - Aug 2022

      - Proactive and reactive client support (calling, e-mail, text) as 1 of 3 team members managing current and prospective client interaction as the client base grew from 10,000 active customers to over 40,000+ - Building relationships with clients from first touchpoint through the entire customer lifecycle - Managed book of $1M reoccurring annually - Create custom training plans for clients that are used company-wide - Proactive and reactive client support (calling, e-mail, text) as 1 of 3 team members managing current and prospective client interaction as the client base grew from 10,000 active customers to over 40,000+ - Building relationships with clients from first touchpoint through the entire customer lifecycle - Managed book of $1M reoccurring annually - Create custom training plans for clients that are used company-wide

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Athlete
      • Aug 2019 - May 2021

      -2-year scholarship athlete (Baseball) -Constant communication with coaches about ways to help lead the team -Refining important life skills such as, leadership, communication, and working well under pressure -2-year scholarship athlete (Baseball) -Constant communication with coaches about ways to help lead the team -Refining important life skills such as, leadership, communication, and working well under pressure

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Golf Operations
      • May 2020 - Nov 2020

      - Developed, organized, and managed the Mid-Michigan Ryder Cup golf tournament profiting north of $4,000 in one weekend from sponsorship sales, sign-ups, food/beverage and tournament merchandise - Managed day-to-day clubhouse and cart barn operations to ensure customers were given a top-of-the-line experience when on resort grounds - Developed, organized, and managed the Mid-Michigan Ryder Cup golf tournament profiting north of $4,000 in one weekend from sponsorship sales, sign-ups, food/beverage and tournament merchandise - Managed day-to-day clubhouse and cart barn operations to ensure customers were given a top-of-the-line experience when on resort grounds

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Assistant Baseball Coach
      • Feb 2019 - May 2019

      - Focused on the one-on-one instruction and development of the work ethic, competitiveness, self-confidence and sportsmanship of young athletes - Developed, constructed, and executed daily practice plans based on working towards our team goals efficiently - Focused on the one-on-one instruction and development of the work ethic, competitiveness, self-confidence and sportsmanship of young athletes - Developed, constructed, and executed daily practice plans based on working towards our team goals efficiently

    • United States
    • Higher Education
    • 700 & Above Employee
    • Softball Team Manager
      • Sep 2017 - Feb 2019

      -Collected, analyzed, and presented team/player statistics to the coaching staff. -Configured and analyzed scouting reports on opposing teams. -Managed equipment and assisted with training need for coaches and players. -Executed marketing initiatives and activities during games. Organized and sold merchandise during games to raise funds for teams. -Collected, analyzed, and presented team/player statistics to the coaching staff. -Configured and analyzed scouting reports on opposing teams. -Managed equipment and assisted with training need for coaches and players. -Executed marketing initiatives and activities during games. Organized and sold merchandise during games to raise funds for teams.

    • United States
    • Spectator Sports
    • 100 - 200 Employee
    • Tournament Operations Intern
      • Jun 2018 - Aug 2018

      -Directed teams, coaches, and fans on tournament requirements and processes for weeklong 50+ team tournaments. -Provided operational support for 9 baseball and softball fields including: field management, announcements, media, and statistics. -Updated 4 main social media outlets (Twitter, Instagram, Facebook, Snapchat) with game results, player statistics, and graphics. -Provided marketing support for local and national sponsors by distributing coupons and flyers to teams, coaches, and fans.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Athlete
      • Jun 2015 - Nov 2016

      -Full-time Division 1 Student-Athlete (Baseball)-Gained valuable time management, teamwork, responsibility, work ethic, and leadership skills from highly successful coaches.

    • Summer Baseball Camp Supervisor
      • Jun 2016 - Jul 2016

      -Instructed, counseled, and supervised 10-12 youth baseball players during four-day baseball camps.

Education

  • Central Michigan University
    Master's Degree, Sport Administration
    2019 - 2021
  • University of North Carolina at Chapel Hill
    Bachelor's Degree, Sport Administration
    2016 - 2019

Community

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