Director of Solutions Engineering

• Jul 2023 - Present

Senior Director of Sales Engineering & Information Security

• Mar 2022 - Jun 2023

- Broke company new ARR quarterly record in Q1 2023- Lead Sales Engineer for largest single Enterprise deal in company history (Q1 2022)- Trained 40+ Sales & Customer Success members on how to demo the platform with clients- Developed go-to-market messaging and Sales assets with Marketing- Lead public speaker at thought leadership roundtables, partner events, and webinars- Written multiple thought leadership articles and sales enablement guides for clients- Lead Company through completion of ISO certification and SOC2 Type 2 audits- Digital Privacy Officer (DPO) driving GDPR/CCPA compliance with outsourced Legal team Show less

Global Director of Sales Engineering

• Mar 2021 - Mar 2022

- Leading the Global Sales Engineering Team and Function Globally- Set company YoY single quarter revenue record Q2 2021- Support Sales with Technical acumen to expose company value proposition to clients- Evangelize company, product, and place in the market in conjunction with our marketing effort- Working with Research & Development to provide customer / market feedback to improve the product

Global Manager of Technology

• Mar 2016 - Mar 2021

- Principal Technologist for a Jabil Innovation Industrial Design Consultancy Business Unit conducting information technology gap assessments, high level pcb design architecture, line worker phone ROM imaging training, etc. - Business Unit CTO providing Operational management oversight on all technology opportunities for Americas and APAC studios (Boston, Chicago, San Jose, Hong Kong, and Shanghai) - Backlog support in various project lead and support roles for technical product development across Radius design, engineering, research, digital strategy, and low volume build capability - Managed studio moves (Clinton to Waltham (2017), Waltham to Clinton (2020)), closed Shanghai studio (2018), expanded Chicago studio infrastructure to new building level (2017) - Lead migration project migrating all computing assets from legacy systems to new corporate systems (Active Directory Domain, JAMF, etc) - Completed MPLS & VOIP phone installation/migration for studios in IL and MA, Website operational support (Vendor Management, Change Management, Consultation, etc), Contract review/negotiation support - Operational management of local IT Technician resources at each studio handling escalations for both internal and external customers (3 dotted lined, 2 directs, and 2 vendor contractors) - Lead Software Development Team: Business Development Commission Calculation application (C#, ASP.NET), Salesforce-Deltek Backlog Metrics Dashboard (SQL), Time Utilization Application (C#), Digital Ethnography wearable application (Swift) - Ongoing ServiceNow Request, Incident, Change, Problem Management, CMDB fidelity oversight of all BU-specific queues - Managed Hololens proof-of-concept collaboration with Microsoft at Hannover Messe 2017 - Software support escalations/Vendor management of global software (Solidworks, Creo, Keyshot, Altium, CETOL, Rhino, Confluence, LabView) Show less

Technical Lead

• Jun 2014 - Mar 2016

-Installed on-premise Splunk Enterprise instance -Installed Nessus and developed routine scans for malware audits and patch compliance -Developed a Google Apps Script (Javascript) Project to collect Google Form submission content and send to a .NET Web Service via a OAuth2-secured REST API for contact detail integration across highly disparate environments (Google Apps & On-Premise Exchange) -Migrated 5200 Google for Work accounts to new domain instance as part of divestiture -Installed and Configured local, load balanced Postfix SMTP mail relays on CentOS -Installed and Configured automation system for business process workflow -Setup and used Amazon Web Services instances to migrate account data -Ongoing support of discovery requests for HR and Legal -Wrote Google Apps Script (Javascript) automation of helpdesk services Show less

Technical Lead

• Jul 2012 - Jun 2014

-Support Legal, HR, and Audit with internal Message eDiscovery-Technical Lead for Google Apps for Business instance (50,000 accounts, 2 million Google Docs, 2,000 Google Sites, etc)-Completed global sites migration from Exchange to Google Apps-Installation/Configuration of Cloudlock Collaboration Security and Apps Firewall Instances-Provided technical expertise for migration from Microsoft Sharepoint to Google Sites-Supported programming teams with technical guidance for App Engine deployments-Developed python utility for migrating Exchange Calendar Resource events to Google Resources-Developed python application to sync Google Calendar events with Cisco TelePresence Management Suite-Trained/Introduced GitHub to internal coding groups for code storage of internal projects from Team Foundation Server-Launched Google+ pilot for 3000 users-Configured Google Groups pilot-Ongoing support for Google Apps Directory Sync (GADS)-Ongoing Postini Support/Administration Show less

Systems Engineer

• Aug 2010 - Jul 2012

-Developed various utilities for internal customers in Java, Javascript, python, and Google AppScript.-Wrote nagios reporting application to check Google Service response times at various global sites-Developed internal manager staff portal in Google Sites and associated Google App Scripts-Architected/Implemented Global Mac OS X Management Solution-Deployed Global JAMF instance and distribution points for sites in pilot-Developed Mac Management training documentation for operational support groups-Trained the distributed Mac operational support team in US, Mexico, and Malaysia-Implemented Google Mobile Device security policy enforcement company-wide-Setup ADFS/ServiceNow Single Sign-On Service-Provided forensic analysis during internal incident response incidents-Completed Six Sigma Bronze Certification Show less

Research Assistant

• Jan 2008 - Sep 2010

-Researched energy storage systems using lithium ion batteries and ultracapacitors to be used on new electric naval war ships -Managed a team of undergraduates to convert a 1972 MGB Roadster to an all electric energy source. -Installed a three phase AC induction motor w/controller -Fabricated a 330 Volt, 9F ultracapacitor module -Founded, administered a competition robotics team for college recruitment and retention -Researched energy storage systems using lithium ion batteries and ultracapacitors to be used on new electric naval war ships -Managed a team of undergraduates to convert a 1972 MGB Roadster to an all electric energy source. -Installed a three phase AC induction motor w/controller -Fabricated a 330 Volt, 9F ultracapacitor module -Founded, administered a competition robotics team for college recruitment and retention

Student Government Attorney General

• 2007 - 2007

-Represented SG in USF Student Courts and served notification of violations of SG Statutes and governing documents. -Represented the official position on changes in SG governing documents. -Investigated wasteful spending and abusive practices within Student Affairs Department-Lobbied for increased campus security-Featured in: St. Petersburg Times (tampabay.com)

Research Assistant

• Jul 2006 - Dec 2006

Designed an omni-directional wheelchair for handicapped performers for the Visual and Performing Arts College.