Experience

The Fat Italian Ormskirk

• United Kingdom
• 1 - 100 Employee

• Bartender

  • Sep 2022 - Present

  Ormskirk, England, United Kingdom While studying for my BSc in Computer Science (Networking, Security & Forensics) at Edge Hill University, I took on part time work both to help fund lifestyle activities and to give my working week some extra structure.



Edge Hill University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Undergraduate Student

  • Sep 2021 - Present

  Ormskirk, England, United Kingdom

• Student Assistant

  • Oct 2022 - Oct 2022

  Assisted my academic department on an Open Day for prospective students doing tours of the computer science facilities while answering questions about all the modules the department will be offering.

• Student Assistant

  • Sep 2022 - Sep 2022

  Ormskirk, England, United Kingdom Assisted the University with welcoming all the new 1st years who were going to be living on campus, I assisted in the buggy pool by loading and unloading new students possessions and giving an overview during the drive across campus while also answering any questions the new students or family members had.

• Digital Student Intern

  • Jun 2022 - Aug 2022

  Ormskirk, England, United Kingdom I worked with the student support services to assist in the transition from Blackboard to Blackboard Ultra which is a virtual learning environment in place with most Further Education providers. I worked alone and alongside other students migrate content, creating new content and making sure the content provided was compliant with accessibility.



Sheffield City College

• Student

  • Sep 2019 - Jun 2021

  Sheffield, United Kingdom Completed a Level 3 BTEC in Hospitality & Event Management and gained D*D*



Sky

• France
• Wireless Services

• Multi-Skilled Technical Support Advisor

  • Feb 2019 - Jul 2019

  Sheffield, United Kingdom


Maxfields Executive Travel
• United Kingdom
• Travel Arrangements
• Professional Driver

  • Jun 2018 - Feb 2019


TM Travel

• Brazil
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Platform Staff

  • Mar 2017 - May 2018

  Sheffield, United Kingdom I moved into the passenger transport industry, partially as a brand new challenge but also to build my social skills, as this job gives me access to so many different members of society. I also learned more about Security techniques that I can apply in future roles.



Carillion

• United Kingdom
• Facilities Services
• 700 & Above Employee

• Time & Attendance Support Analyst (CSA)

  • Apr 2016 - Feb 2017

  Sheffield, United Kingdom Duties: To support the rollout of Timegate (System) to multiple contracts. Support provided by email and telephone, using a third party system to track employees. Additional Duties: I was the first person to have been trained to use the new system, alongside the development team in building it to our clients needs. I held numerous training session over Skype and WebEx for new contracts and clients coming on board with the Timegate system as either a 'first steps' or refresher training.



Volvo Trucks

• Sweden
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Planning Coordinator

  • Apr 2015 - Apr 2016

  Sheffield, United Kingdom Duties: Fleet Management, Controlling the planning side of 10 Depots. Including but not limited to MOT, Workload, Conversions & Scheduling. Extra Role: Service Point Online Manager Additional Duties: Setting up new customers to our Service Point Online system giving them access to everything they need for the servicing of there Trucks/Buses, Resetting account details and allocating new first contacts. 12 Month Contract



Search Consultancy

• Singapore
• Education Management
• 1 - 100 Employee

• Temporary Assignment Worker

  • Jun 2014 - Mar 2015

  Sheffield, United Kingdom Temporary IT/Admin/Call Centre Roles; - British Gas - Forsyth Enterprise Centre (Regus) - Marker Study Group – Auto Windscreens - Veolia Environmental Services



Plusnet

• Brazil
• Technology, Information and Internet
• 1 - 100 Employee

• Technical Support Advisor

  • Aug 2013 - May 2014

  Sheffield, United Kingdom Assisting customers/clients with any technical support or billing queries.



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Deployment Engineer

  • Dec 2012 - Jul 2013

  Sheffield, United Kingdom To oversee the change from Windows XP to Windows 7 with all HSBC Staff including management. Face to Face Technical Support.



Zenos IT Training

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Apprentice

  • Feb 2011 - Jul 2011

  Sheffield, United Kingdom Apprenticeship consisting of basic IT skills and advanced use in Microsoft products and Technical/customer support. Worked along side City & Guilds to gain Employability and coursework grading also completed Microsoft Technical Associates and gained a wide knowledge of Customer support