Jamie Charles

Office Support Assistant IV at UNIV UMKC SCHOOL OF DENTISTY
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Contact Information
us****@****om
(386) 825-5501
Location
Kansas City, Missouri, United States, US

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Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Office Support Assistant IV
      • Aug 2019 - Present

    • Office Administrator
      • Jun 2016 - Dec 2018

      • Maintained School calendar revisions and informed team of upcoming events.• Managed special events, such as annual fundraisers, community education days and other activities.• Facilitated multiple projects and events simultaneously.• Interpreted and explained information such as eligibility, application details and payment methods.• Managed the volunteers and volunteer process. • Facilitated enrollment process increasing enrollment by 62%. • Maintained School calendar revisions and informed team of upcoming events.• Managed special events, such as annual fundraisers, community education days and other activities.• Facilitated multiple projects and events simultaneously.• Interpreted and explained information such as eligibility, application details and payment methods.• Managed the volunteers and volunteer process. • Facilitated enrollment process increasing enrollment by 62%.

    • Project Administrator
      • Jun 2016 - Mar 2017

      • Identified, standardized, and communicated levels of access and security to personnel.• Developed and implemented procedures for ongoing website revision. • Improved tracking process for outstanding work orders. • Identified, standardized, and communicated levels of access and security to personnel.• Developed and implemented procedures for ongoing website revision. • Improved tracking process for outstanding work orders.

    • Business Operations/Learning Services Coordinator
      • Feb 2015 - Apr 2016

      • Developed and implement personnel policies or procedures. • Provided technical support in the implementation of Learning Management software.• Distributed office mail, emails and telephone calls. • Developed and implement personnel policies or procedures. • Provided technical support in the implementation of Learning Management software.• Distributed office mail, emails and telephone calls.

    • Administrative Assistant
      • Sep 2014 - Feb 2015

      • Maintained office filing system• Composed wide range of correspondence • Received and routed incoming mail and calls • Maintained office filing system• Composed wide range of correspondence • Received and routed incoming mail and calls

    • Procurement Representative II
      • Jun 2013 - Dec 2013

      • Created SharePoint database and maintained accuracy and completeness.• Worked as part of a team to coordinate database development and determine project scope.• Streamlined Procurement policies, procedures and other formal documentation • Created SharePoint database and maintained accuracy and completeness.• Worked as part of a team to coordinate database development and determine project scope.• Streamlined Procurement policies, procedures and other formal documentation

    • Procurement Support Staff
      • Nov 2012 - May 2013

      • Screened emails and telephone calls and routed to the appropriate team members. • Developed or modified procedures to align with certification formats.• Assisted team with various special projects. • Screened emails and telephone calls and routed to the appropriate team members. • Developed or modified procedures to align with certification formats.• Assisted team with various special projects.

    • United States
    • Government Administration
    • 700 & Above Employee
    • Tax Examiner
      • Jan 2009 - Dec 2012

      • Collected taxes from individuals or businesses according to prescribed laws and regulations.• Maintained records for each case, including contacts, telephone numbers, and actions taken.• Checked forms to verify that names, ID numbers and tax computations were performed correct. • Collected taxes from individuals or businesses according to prescribed laws and regulations.• Maintained records for each case, including contacts, telephone numbers, and actions taken.• Checked forms to verify that names, ID numbers and tax computations were performed correct.

Education

  • MidAmerica Nazarene University
    Master's Degree, Organizational Administration and Leadership
    2012 - 2015
  • MidAmerica Nazarene University
    Bachelor of Arts (BA), Management and Human Relations
    2009 - 2011

Community

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