Employment Specialist

• Aug 2023 - Present

Special Education Teacher at Loudoun County Public Schoo

• Feb 2018 - Aug 2023

• Teach self-contained 6th grade Reading and English classes to include specialization in Language!Live and Orton Gillingham• Implementing Words Their Way Word Study program• Co-teach 6th grade English classes to include identifying and working with students with reading difficulties• Scaffold assignments to help all students access 6th grade curriculim • Develop lesson plans, interactive online, and hands-on teaching materials• Manage SPED caseload of 12 students to include writing and modifying IEPs, progress reports, goals, services and accommodations• Conduct Functional Behavioral Assessments (FBA) and write Behavior Intervention Plans (BIP)• Coordinate student intervention services with deans, counselors and social workers• Attend parent and IEP support meetings Show less

Special Education Paraeducator

• Sep 2014 - Feb 2018

• Work with SPED teachers to support 6th, 7th and 8th grade curriculum• Provide one-on-one and small group individualized instruction• Provided one-on-one support to a child with Autism to ensure success in third grade classroom• Supported Resource Teacher with third grade SPED caseload • Assisted with data documentation and IEP goals• Implemented disability awareness training to third, fourth and fifth grade in conjunction with guidance curriculum• Other duties as assigned by Principal and Assistant Principal including substituting and clerical work Show less

Technical Business Analyst

• Oct 2013 - Feb 2014

• Sub-contractor for the Department of Veterans Affairs’ Field Security Service SharePoint Support contract • Wrote requirements and designed documents and business process flow diagrams • Developed SharePoint re-design roadmap • Lead requirements gathering sessions and assembled SME work groups • Sub-contractor for the Department of Veterans Affairs’ Field Security Service SharePoint Support contract • Wrote requirements and designed documents and business process flow diagrams • Developed SharePoint re-design roadmap • Lead requirements gathering sessions and assembled SME work groups

Senior Business Analyst

• Jun 2013 - Oct 2013

Sub-contractor for the Department of Veterans Affairs’ Project Management Accountability System (PMAS), a SharePoint-based project management tool for all IT contracts within the VA  Scrum lead for Enterprise Project System (EPS) component of the PMAS including interfacing with the VA subject matter experts, running scrum meetings, writing requirements, and managing development team work priorities and schedules  Use OnTime to capture requirements and project and manage workloads  Write business-driven design documents for the EPS system  Create and maintain database mapping tables of the back-end to front-end fields for the entire PMAS project  Perform system testing for all components of PMAS and assist with User Acceptance Testing  Run SQL queries to assist with testing Show less

Senior Business Analyst

• Jul 2012 - Jun 2013

• Technical Lead on CRM Concept Project including RFP development and review, requirements development, and vendor analysis and selection • Elicit and write requirements for Qlikview-based Member Dashboard application including scope matrix, screen mocks and process flow diagrams • Write test cases for Member Dashboard application • Perform system testing for Member Dashboard application • Write and update user guide for Member Dashboard application • Write articles for Member Dashboard and create correspondence to external users • Elicit and write requirements for Security Token access to CFC Extranet • Write test cases for Security Token access to CFC Extranet • Analyze interface requirements for Cassiopae loan servicing software project Show less

Senior Business Analyst

• Oct 2011 - Aug 2012

• Lead business analyst for k12 high school initiative with emphasis on Gradebook, grading calculations and student progress criteria • Meet with business Subject Matter Experts to elicit requirements and create scope and requirements documentation based on user needs • Create business system process flow diagrams using Confluence and Gliffy diagramming • Designed new employee webpage and mentored other business analysts • Lead business analyst for k12 high school initiative with emphasis on Gradebook, grading calculations and student progress criteria • Meet with business Subject Matter Experts to elicit requirements and create scope and requirements documentation based on user needs • Create business system process flow diagrams using Confluence and Gliffy diagramming • Designed new employee webpage and mentored other business analysts

Lead Requirements Analyst

• Oct 2010 - Jan 2012

Lead Requirements Analyst • Requirements and Test Analyst for $75M Shared Services initiative integrating PeopleSoft, Oracle, call center technology, Payroll, HR and Financial systems • Use HP Quality Center to write test cases, conduct testing and manage defects • Define business requirements and prepare documentation for a variety of system implementations including PeopleSoft, Oracle WebCenter, SharePoint and data warehouses • Identify business requirements and prepare documentation for the integration between BAE’s Export Management System (EMS) and legacy ERP systems for the different business sectors • Conduct requirements sessions and analyze sector IT needs and create Requirements Traceability Matrices using BluePrint Requirements Center and Excel to facilitate design and testing for IT systems • Prepare deployment plans and process flow diagrams • Mentor new analysts on requirements gathering and facilitation • Map legacy data to new system fields for integration • Developed the schedule, project management plan, planning and analysis review deck and business needs documents for the migration of legacy BAE intranet sites into the SharePoint Shared Service • Participated in vendor and site analysis for the SharePoint migration and prepared cost estimates and lessons learned templates to complete the project Show less

Business Analyst

• Nov 2009 - Jan 2010

• Lead business representative for NISH CRM solutions requirements definition• Assisted with RFP release and review, vendor demonstrations, proof-of concept and vendor evaluation process• Prepared Project Plan, Work Breakdown Structure and Decision Package for IT implementations• Defined business requirements, interviewed Subject Matter Experts and translated requirements for IT developers• Mapped new requirements to Design Change RequestsDesign• Defined business processes and provided flowcharts and definitions for system design• Helped design system to include usability and accessibility requirements• Mapped legacy data to new system data for integration and conversion effortsDevelopment• Wrote guidance and system help (Siebel iHelp) for all roles within the system• Tracked the development of system enhancements using Intuit QuickbaseTesting• Participated in unit, systems, usability and User Acceptance Test (UAT) testing• Tracked and analyzed test incident reports and system problems• Evaluated systems for “Go Live” Deployment• Lead business contact for IT deployments• Created training documents for NISH’s Siebel implementation, including PowerPoint presentations, case studies and competency assessments • Managed and conducted in-person and Webinar training classes for the Siebel systemPost Deployment• Created Pre-Defined Queries (SQL server) for Siebel system• Designed marketing collateral and wrote articles to promote partner portal system and training• Acted as business systems administrator to help troubleshoot problems and questions• Managed exhibit and conducted outreach training for the Siebel partner portal• Designed customer satisfaction surveys, analyzed results and provided feedback to customer base• Tracked, analyzed, and resolved production trouble tickets Show less

Program Manager

• 2001 - 2010

Contract Manager

• Feb 2005 - Oct 2006

Managed and maintained $40+ million in existing federal contracts for employment of people with disabilities at non profit agencies Negotiated contract pricing and provided customer support Conducted on-site visits to evaluate performance of non profit agencies for the government customer Resolved customer complaints and designated processes for improvement Wrote a monthly newsletter for our non profit agency customers Managed and maintained $40+ million in existing federal contracts for employment of people with disabilities at non profit agencies Negotiated contract pricing and provided customer support Conducted on-site visits to evaluate performance of non profit agencies for the government customer Resolved customer complaints and designated processes for improvement Wrote a monthly newsletter for our non profit agency customers

Marketing Specialist

• Oct 2001 - Oct 2002

Lead for Board-driven Congressional mapping project, including managing databases, software and partner relationships for project Managed $200,000 contract to perform a Javits-Wagner-O'Day (JWOD) Employee Satisfaction Study Managed contract to perform a Census Demographic Study for all non profit agencies associated with JWOD Wrote RFPs and reviewed responses from potential contractors Negotiated with vendors for various projects as mandated by the Board of Directors Assisted Government Affairs department with Grassroots and Workforce Development training, exhibits and visits to Congress Conducted outreach to non profit agency executives on legislative and public policy issues Facilitated broadcast faxes, mass mailings and e-mails to 2200 non profit agencies Conducted research on the JWOD program Promoted JWOD and the Ticket to Work program across the country through various speaking engagements, training and exhibits (travel 2 times a month) Wrote a monthly article for Workplace Magazine and other publications Wrote and edited issue briefs as directed Created power point presentations, marketing brochures and other materials as necessary Created and update databases on state issues such as Medicaid, NISH National Non-profits, and state Vocational Rehabilitation Programs Maintained running database of all contracts for Ticket to Work program manager and provided monthly goals documentation as needed for Ticket to Work subcontract; 40+hours/week Show less

Marketing Manager

• May 2001 - Sep 2001

Supervised customer service staff and worked closely with marketing and advertising agencies to plan all levels of promotional activities Created marketing letters, brochures, and e-mails for internet patent search engine Traveled to client sites to demonstrate new products and followed-up with customer phone calls Organized and attended conferences Researched new customers and marketed the website over the internet Maintained and updated account databases Managed the mailing of mass letter campaigns; 40 hours/week Show less

Special Sales Manager

• Jul 2000 - May 2001

Researched new accounts in special areas such as internet stores, alternative medicine organizations, colleges and classrooms, libraries and centers, and implemented new marketing strategies for selling to those accounts Designed flyer and letter promotions, and proofread and edited back cover copy and flap copy for books Managed trade shows and attended meetings with regional sales managers Supervised the interviewing and training of employees Composed a weekly e-newsletter to sales and major account representatives Show less

Marketing Assistant

• Aug 1999 - Apr 2000

Coordinated and attended author signings Researched new clients, including visiting stores and museums throughout Virginia Handled travel preparations and exhibited at book and gift shows in Atlanta, Philadelphia and Virginia Updated and maintained the Howell Press Web site, which included writing and editing new data, creating and designing the special offers section, and working directly with the Internet Service Provider on web site layout, technical problems and data submission PROFESSIONAL DEVELOPMENT COURSES Introduction to Federal Contracting; Contract Administration I; Art of Negotiation; Situational Leadership; Custodial University; Microsoft Project, basic and intermediate; Project Management for Professionals; Excel intermediate, advanced and VBA classes; Access classes; customer service, marketing and public speaking and presentation courses. Show less