Head of HR

• Feb 2023 - Present

Head Of Human Resources

• Jan 2017 - Feb 2023

HR Manager

• Jul 2014 - Dec 2016

Responsible for the delivery of HR services to this varied charity. Leading a small generalist team, my focus is on process improvement, driving efficiency through streamlining procedures, enabling managers to manage well and assisting with the embedding of organisational values through recruitment and performance management processes in order to grow a culture of performance and engagement. A member of the Senior Management Team I report to the Director of Resources and attend Governance Committee meetings. Show less

Head of People Services

• Nov 2013 - Jul 2014

Responsible for delivery of HR, payroll and internal L&D services with our internal HR team plus oversight of retailHUB and charitable services (helpline, grant awards, educational bursaries and career support services and external L&D activities through retailCORE).

Head of HR & Organisational Development

• Jan 2012 - Nov 2013

Leading the HR team supporting the whole organisation through the provision of core HR tasks, generalist advice on recruitment, reward, employee relations, policies and performance management with an increasing focus on investing in the development of people, skills and behaviours that will deliver the charity's mission.Since March 2013 I have been a member of the charity's Executive Team and my role has grown to encompass the development of the charity's people strategy.I also advise on change programmes and strategic projects, partnering all areas of the organisation to develop and/or recruit the right people and the right structures to deliver our objectives. Show less

HR Assistant

• Nov 2008 - Jan 2012

Generalist HR advice and support across the organisation (five sites plus Head Office). Lead Head Office recruitment and assist remote site recruitment processes. Responsible for absence tracking, CRB checks, headcount reporting, employee benefits, staff handbook. Deputising for the HR Manager as required. Involved with a number of projects regarding HRIS, developing a new performance management framework for the charity and working with the CEO to develop and roll out a new pay structure across the charity. Show less

Compliance Officer

• Apr 2006 - Oct 2008

Responsible for recruitment (advertising, application/CV viewing, shortlisting and interviewing). Ensuring officers comply with legal requirements regarding training, licensing and site instructions. Deal with employee relations (grievance and disciplinary matters). Provide generalist advice to managers Producing, issuing and updating employee contracts. Also designed the company’s New Employees pack and current website. In addition to other general office administration I was also main point of contact for a number of clients, dealing with queries and issues arising. Show less

Project Coordinator

• Nov 2002 - Nov 2005

Leading training sessions for a variety of groups.Communicating with and directing volunteers on a daily basis.Writing copy for and editing organisation and project newspaper/newsletters.Writing and editing major project resources including having input on design and liaising with external designers and printers.Work with Diocesan Communications Director on press releases.Editing and designing the project website.Responsible for design of in-house training resources.Constant use of Microsoft Outlook, Word, Publisher, Excel, Access and PowerPoint as well as Quark, Dreamweaver MX and Adobe Photoshop CS. Show less

Catechetical Adviser

• Sep 1999 - Nov 2002

Responsible for the recruitment and ongoing training of parish volunteer Catechists.Created and delivered training courses with associated resources.Advised parishes on suitable resources for community-based education.Duties also included initiation of new catechetical activities throughout the Diocese and preparing Diocesan events.