Experience

Community Human Services, Corp.

• Project Silk Program Manager

  • Oct 2022 - Present



LifeWorks Austin

• United States
• Individual and Family Services
• 300 - 400 Employee

• Street Outreach Program Services Coordinator

  • Jan 2017 - Oct 2022

  -Oversee RHY program that serves 300+ youth experiencing homelessness by operating a Youth Resource Center drop-in, conducting outreach, and advocating for youth-Utilize the Coordinated Entry system by managing Coordinated Assessment scheduling, as well as provide updates to the youth prioritization by-name-list while also using it as an outreach tool-Ensure program compliance with contracts/funders and that practices remain client-centered, trauma-informed, and equitable and through a DEI lens-Run quarterly reports and reconcile daily data entry through databases Dynamics 365 and HMIS-Handle crisis situations using de-escalation techniques and provide crisis management trainings and debriefs-Collaborate with other agency programs (such as Rapid Rehousing & Diversion) and service providers within the city’s Continuum of Care with the goal of being the first city to end youth homelessness as a Youth Homelessness Demonstration Program community-Hire, onboard, and supervise a close team of 2 FTE and 3 AmeriCorps



Suzbacher Center

• United States
• Hospitals and Health Care

• Volunteer Coordinator

  • Jul 2016 - Jan 2017

  -Facilitated volunteer orientation educating on agency services and working with those experiencing homelessness-Updated and implemented volunteer policies and procedures to meet grant compliance and assign roles-Successfully raised application and background check completion rate from 28% to 65%-Created content to boost social media presence and raise online donations and run in-kind drives -Facilitated volunteer orientation educating on agency services and working with those experiencing homelessness-Updated and implemented volunteer policies and procedures to meet grant compliance and assign roles-Successfully raised application and background check completion rate from 28% to 65%-Created content to boost social media presence and raise online donations and run in-kind drives



The Care Communities

• United States
• Medical Practices

• Events Coordinator

  • Sep 2015 - Jun 2016

  -Led organization’s rebranding by developing a new logo, marketing collateral, and redeveloping its website-Managed event responsibilities by reviewing venues, procuring in-kind donations, garnering sponsorships, designing marketing material, and building an online registration system-Maintained monthly newsletter (3,500 subscribers with MailChimp) and social media accounts-Intermediate skillset with Salesforce and Click & Pledge -Led organization’s rebranding by developing a new logo, marketing collateral, and redeveloping its website-Managed event responsibilities by reviewing venues, procuring in-kind donations, garnering sponsorships, designing marketing material, and building an online registration system-Maintained monthly newsletter (3,500 subscribers with MailChimp) and social media accounts-Intermediate skillset with Salesforce and Click & Pledge



AmeriCorps

• Government Administration
• 700 & Above Employee

• LifeWorks Street Outreach Case Manager Aide

  • Sep 2014 - Jul 2015

  -Completed 1700 hours of service through Keep Austin Housed-Provided case management to youth experiencing homelessness assisting with housing and employment goals-Practiced strengths-based solution-focused theories to empower youth to self-sufficiency-Practiced harm reduction and de-escalation techniques in a drop-in center to foster an environment of safety-Revamped paperwork and data entry processes with ETO software for improved efficiency and accuracy -Completed 1700 hours of service through Keep Austin Housed-Provided case management to youth experiencing homelessness assisting with housing and employment goals-Practiced strengths-based solution-focused theories to empower youth to self-sufficiency-Practiced harm reduction and de-escalation techniques in a drop-in center to foster an environment of safety-Revamped paperwork and data entry processes with ETO software for improved efficiency and accuracy



Austin Sunshine Camp

• United States
• Recreational Facilities
• 1 - 100 Employee

• Camp Counselor

  • May 2014 - Aug 2014

  -Managed behaviors of 12 youth ages 8-9 with a co-counselor for 6 overnight sessions of structured activities-Adhered to health and safety compliances to ensure well-being of campers and staff -Managed behaviors of 12 youth ages 8-9 with a co-counselor for 6 overnight sessions of structured activities-Adhered to health and safety compliances to ensure well-being of campers and staff



Jacksonville University

• United States
• Higher Education
• 700 & Above Employee

• Photo Lab Technician

  • Sep 2011 - Apr 2014

  -Aided students in darkroom and digital lab-Inventoried ink, hazardous photo chemicals, and other supplies

• Educational Coordinator - New Student Orientation

  • May 2013 - Aug 2013

  -Coordinated matriculation ceremony for 200+ incoming students and speakers-Teamed up with staff to provide diversity training for 50 student group leaders

• Speaker/Educational Coordinator - Dolphin Productions

  • May 2012 - Apr 2013

  -Contracted popular national speakers on a budget of $20,000 per semester-Partnered with campus departments and community organizations



Picture People

• United Kingdom
• Media Production
• 1 - 100 Employee

• Sales Associate/Photographer

  • Nov 2009 - Dec 2010

  -Performed photography sessions with clientele ranging from large families to pets -Engaged clients in product sales and transactions -Performed photography sessions with clientele ranging from large families to pets -Engaged clients in product sales and transactions