Experience

Centro Social Paroquial de Barcarena

• Portugal
• Education Management
• 1 - 100 Employee

• Piano Teacher

  • Oct 2021 - Present

• Vocal Coach | Conductor

  • Oct 2020 - Present

• Artistic Director | Organist

  • Sep 2019 - Present

  - Improve overall artistic level- Rehearse choir for services- Choose songs according to service rules- Play organ and accompany choir and assembly on Sunday morning (Queluz de Baixo, Barcarena, Tercena)- Persuade people to become new members of the choir- Teach organ and singing technique



Ministério da Educação da República Portuguesa

• Primary and Secondary Education
• 700 & Above Employee

• Language, Communication and Culture Teacher

  • Nov 2020 - Present

• Elementary Music Teacher

  • Sep 2019 - Present

  - Introduce pupils to Classical Music- Bridge Music concepts with other subjects such as Geography and History- Teach singing technique- Motivate students to use Technology for learning purposes



Blue Emotion Tours

• Portugal
• Travel Arrangements
• 1 - 100 Employee

• Walking Circuit Head

  • Jun 2019 - Present

  - Lead free walking tours in Chiado, Alfama and Belém. - Promoting other activities such as payed excursions and partner restaurants. - Provide the best service possible and invite guests to write positive reviews on social media - Lead free walking tours in Chiado, Alfama and Belém. - Promoting other activities such as payed excursions and partner restaurants. - Provide the best service possible and invite guests to write positive reviews on social media



Het Concertgebouw

• Musicians
• 100 - 200 Employee

• Ensemble Artist

  • Dec 2019 - Dec 2019

  - Concert produced by Stichting Jewish Music Concerts/ Date of Performance: 23 Dec 2019 - Concert produced by Stichting Jewish Music Concerts/ Date of Performance: 23 Dec 2019



Camaleon Tours

• Netherlands
• Travel Arrangements
• 1 - 100 Employee

• Trip Chauffeur

  • Mar 2019 - May 2019

  - Transport and guide guests (Netherlands and Belgium) - Transport and guide guests (Netherlands and Belgium)



Tourism Group International

• Netherlands
• Entertainment Providers
• 1 - 100 Employee

• Excursion Leader

  • Mar 2018 - Mar 2019

  - Lead tour according to management instructions. - Guide in English and Spanish - Play the role of a cultural ambassador, offering commentary and interesting titbits of information, which will allow visitors to fully experience and enjoy the Dutch countryside social, cultural and historical highlights. - Approaching customers and offering them advice on products to persuade them to buy - Deal with complaints in a patient and helpful manner - Go the “extra mile” to meet targets - Lead tour according to management instructions. - Guide in English and Spanish - Play the role of a cultural ambassador, offering commentary and interesting titbits of information, which will allow visitors to fully experience and enjoy the Dutch countryside social, cultural and historical highlights. - Approaching customers and offering them advice on products to persuade them to buy - Deal with complaints in a patient and helpful manner - Go the “extra mile” to meet targets



Andaz Amsterdam Prinsengracht

• Netherlands
• Hospitality
• 1 - 100 Employee

• Events Host and F&B Ambassador

  • Oct 2017 - Feb 2018

  - Responsible to provide an excellent and consistent level of service to customers; - Customized selling (cross- and upselling); Communicate in different languages - Motivate and inspire new team members - Provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction - Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort - Responsible to provide an excellent and consistent level of service to customers; - Customized selling (cross- and upselling); Communicate in different languages - Motivate and inspire new team members - Provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction - Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort



City Sightseeing Amsterdam

• Netherlands
• Travel Arrangements
• 1 - 100 Employee

• Sales Representative

  • Mar 2016 - Oct 2017

  - Customized selling (cross- and upselling) - Pro-actively approaching customers with respect to service, sales, and entertainment - Selling touristic products and services using solid arguments to customers - Establish, develop and maintain positive business and customer relationships - Count money to verify amounts and issue receipts. Payment management (credit card and cash) - Communicating in different languages (English, Spanish, Portuguese, German, French) - Motivate and inspire new team members - Coach and help develop team members; help resolve dysfunctional behavior. Show less



Seasons Restaurant

• Amesterdã e Região, Holanda

• Attendant

  • Jul 2015 - Feb 2016

  - Responsible to provide an excellent and consistent level of service to customers - Serving Food & Beverage to guests - Provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction - Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort - Communicating in different languages - Responsible to provide an excellent and consistent level of service to customers - Serving Food & Beverage to guests - Provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction - Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort - Communicating in different languages



EW Facility Services

• Netherlands
• Facilities Services
• 300 - 400 Employee

• Housecraft Collaborator

  • Jul 2014 - Jul 2015



Loja Jordão

• Lisboa e Região, Portugal

• Assistant Store Manager

  • May 2013 - Aug 2013

  - Smooth running of the store, - Financial controls, stock levels, shrink and budgets; - Staff motivation, development, coaching and underperformance management - Ensure excellent customer service is provided - Smooth running of the store, - Financial controls, stock levels, shrink and budgets; - Staff motivation, development, coaching and underperformance management - Ensure excellent customer service is provided



Centro Social Paroquial de Barcarena

• Portugal
• Education Management
• 1 - 100 Employee

• Artistic Director and Organist

  • Jan 2013 - Aug 2013

  - Rehearse choir for services - Choose songs according to service rules - Play organ and accompany choir and assembly on Sunday morning (Queluz de Baixo, Barcarena, Tercena) - Persuade people to become new members of the choir - Teach organ and singing technique - Rehearse choir for services - Choose songs according to service rules - Play organ and accompany choir and assembly on Sunday morning (Queluz de Baixo, Barcarena, Tercena) - Persuade people to become new members of the choir - Teach organ and singing technique



Portugal Telecom

• Portugal
• Telecommunications
• 700 & Above Employee

• B2C Service Representative

  • Sep 2012 - Apr 2013

  - Answer data service related questions from clients by phone - Suggestion and advice of opportunities - Answer all types of questions and create solutions to solve problems - Answer data service related questions from clients by phone - Suggestion and advice of opportunities - Answer all types of questions and create solutions to solve problems