Experience

Marketin

• China
• Technology, Information and Internet
• 1 - 100 Employee

• Product Management Intern

  • Jun 2023 - Aug 2023

  • Created the user manual of an e-commerce automation marketing platform from inception, producing 50+ documents and establishing a structured taxonomy system to ensure the orderly organization of help materials • Devised a competitive analysis framework for the selection of suitable service providers, establishing a help center within one week. Consistently maintained both UX design and content, resulting in an average of 1.9k monthly pageviews, serving more than 300 clients without… Show more • Created the user manual of an e-commerce automation marketing platform from inception, producing 50+ documents and establishing a structured taxonomy system to ensure the orderly organization of help materials • Devised a competitive analysis framework for the selection of suitable service providers, establishing a help center within one week. Consistently maintained both UX design and content, resulting in an average of 1.9k monthly pageviews, serving more than 300 clients without necessitating customer service intervention. • Employed flowcharts and wireframes to articulate and communicate requirements, optimizing the logic governing store monitoring authorization. Informed users of potential errors and delivered accessible solutions. Show less • Created the user manual of an e-commerce automation marketing platform from inception, producing 50+ documents and establishing a structured taxonomy system to ensure the orderly organization of help materials • Devised a competitive analysis framework for the selection of suitable service providers, establishing a help center within one week. Consistently maintained both UX design and content, resulting in an average of 1.9k monthly pageviews, serving more than 300 clients without… Show more • Created the user manual of an e-commerce automation marketing platform from inception, producing 50+ documents and establishing a structured taxonomy system to ensure the orderly organization of help materials • Devised a competitive analysis framework for the selection of suitable service providers, establishing a help center within one week. Consistently maintained both UX design and content, resulting in an average of 1.9k monthly pageviews, serving more than 300 clients without necessitating customer service intervention. • Employed flowcharts and wireframes to articulate and communicate requirements, optimizing the logic governing store monitoring authorization. Informed users of potential errors and delivered accessible solutions. Show less



NIO

• China
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Product Manager

  • Apr 2021 - Jun 2021

  • Conducted internal UX research across 3 different departments via interviews and usability tests • Demonstrated requirements with process diagrams and prototypes for business platform transplant to Lark • Designed and developed internal vehicle reservation system (with no-code platform) to structure and automize the data flow, ending inefficient way of gathering and managing data through repetitive calling and texting • Ensured the feasibility and viability of projects with… Show more • Conducted internal UX research across 3 different departments via interviews and usability tests • Demonstrated requirements with process diagrams and prototypes for business platform transplant to Lark • Designed and developed internal vehicle reservation system (with no-code platform) to structure and automize the data flow, ending inefficient way of gathering and managing data through repetitive calling and texting • Ensured the feasibility and viability of projects with knowledge of agile development and interpersonal skills • Synthesized Lark documentation for colleagues, clarifying key features like the use of bots and message card Show less • Conducted internal UX research across 3 different departments via interviews and usability tests • Demonstrated requirements with process diagrams and prototypes for business platform transplant to Lark • Designed and developed internal vehicle reservation system (with no-code platform) to structure and automize the data flow, ending inefficient way of gathering and managing data through repetitive calling and texting • Ensured the feasibility and viability of projects with… Show more • Conducted internal UX research across 3 different departments via interviews and usability tests • Demonstrated requirements with process diagrams and prototypes for business platform transplant to Lark • Designed and developed internal vehicle reservation system (with no-code platform) to structure and automize the data flow, ending inefficient way of gathering and managing data through repetitive calling and texting • Ensured the feasibility and viability of projects with knowledge of agile development and interpersonal skills • Synthesized Lark documentation for colleagues, clarifying key features like the use of bots and message card Show less



Shanghai Library

• 1 - 100 Employee

• Data Analyst

  • Jul 2020 - Aug 2020

  • Analyzed qualitative data of genealogies’ text efficiently through parsing with Python • Developed a script to automatically extract entities from genealogy text in classical Chinese, reaching an accuracy of 99.48% for names, 88.66% for dates and 86.09% for locations, reduced the time needed to extract from four weeks to ten seconds • Analyzed qualitative data of genealogies’ text efficiently through parsing with Python • Developed a script to automatically extract entities from genealogy text in classical Chinese, reaching an accuracy of 99.48% for names, 88.66% for dates and 86.09% for locations, reduced the time needed to extract from four weeks to ten seconds



Jingan District Committee

• Archivist

  • Jun 2019 - Jul 2019

  • Led a team of five to collect, appraise, arrange and log 1,800 documents from all eight departments • Led a team of five to collect, appraise, arrange and log 1,800 documents from all eight departments