Joyce Spoon

Customer Experience Researcher at ZorgDomein
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Contact Information
us****@****om
(386) 825-5501
Location
Rotterdam, South Holland, Netherlands, NL
Languages
  • French Elementary proficiency
  • German Elementary proficiency
  • Dutch Native or bilingual proficiency
  • English Full professional proficiency
Skills

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Bio

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Credentials

  • Customer Experience Strategie & Organisatie
    Beeckestijn Business School
    Mar, 2023
    - Nov, 2024
  • Data Visualisation & Storytelling
    Growth Tribe
    Jun, 2022
    - Nov, 2024
  • Cross Functional UX Design Course
    Growth Tribe
    Feb, 2021
    - Nov, 2024
  • 2-Day Growth Hacking Crash Course
    Growth Tribe
    Mar, 2019
    - Nov, 2024
  • Projectmanagement / Projectmatig werken
    www.projectmanagement-training.net
    Apr, 2017
    - Nov, 2024
  • Mansal sales training 'van leverancier naar partner'
    Mansal
    Aug, 2016
    - Nov, 2024

Experience

  • ZorgDomein
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Customer Experience Researcher
      • Jan 2021 - Present

    • Product Marketeer/ Owner
      • Feb 2019 - Dec 2020

    • Consultant
      • Jul 2016 - Jan 2019

  • Veiligheidsregio Rotterdam-Rijnmond
    • Netherlands
    • Public Safety
    • 500 - 600 Employee
    • Firefighter
      • Jun 2018 - Present

  • several companies
    • Various employments and internships (alongside my studies)
      • 2010 - 2016

  • several organizations
    • Various extracurricular activities (alongside my studies)
      • 2010 - 2016

Education

  • Rotterdam School of Management, Erasmus University
    MSc Business Administration, Master in Management
    2014 - 2015
  • Erasmus University Rotterdam
    Bachelor of Science (BSc), International Bachelor's Programme in Communication and Media
    2010 - 2014
  • Maerlant College Brielle
    VWO, Economy and Society & Culture and Society
    2003 - 2010

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