Experience

Optima Energy, Inc

• United States
• Utilities
• 1 - 100 Employee

• Staff Accountant

  • Aug 2022 - Present



S.A.S. Services Group Inc.

• United States
• Airlines and Aviation
• 1 - 100 Employee

• Billing Coordinator

  • Dec 2018 - Dec 2021

  • Investigated and cleared up 1-3 years of billing discrepancies that were worth $3M+ by clearly communicating with customers via email • Setup 117 out of 204 vendors in bill.com AP system, reducing late/risk of termination bills by 60% • Collected over $2,526,055 of revenue by reaching out to 100-218 customers every month • Built rapport with CPA and assisted by generating invoices, inputting bills, collecting W9 forms, reconciling statements, assisting with audit, and updating bank information with customers • Screened 30-50 calls daily and forwarded to appropriate contact; wrote down accurate notes on payday for 20-30 employees to pick up their checks • Reduced holds from nonpayment on 3 office supply vendors by 25% by coordinating payments with CPA and making credit card payments over the phone • Coordinated with IT and transitioned 152 contract files to an online portal



Cambridge Network

• Los Angeles, CA

• Dormitory Coordinator

  • Aug 2016 - Jun 2017

  • Connected international students with ESL, volunteer, and academic tutoring opportunities by researching and communicating with school faculty • Created dormitory orientation outline by presenting dormitory rules, policies, and resources for international students with dormitory staff • Advised and resolved 80% of students’ banking, phone, and logistical issues by contacting vendors then clarifying to students • Emailed weekly student reports to office detailing students’ conditions at dormitory; organized, tracked, and emailed weekly receipts, monthly mileage reports, and office supply orders by deadline • Collaborated with dormitory staff to host events to promote students’ exposure to American culture and establish dormitory unity



Green Energy Innovations

• Santa Fe Springs, CA

• Administrative Assistant

  • Oct 2014 - Jul 2016

  • Answered 30+ phone calls, sent 5+ emails via Outlook, and assisted 5 – 15 walk-in visitors daily • Decreased travel expenses and office supply costs by 10 – 30% by researching 3 – 4 different vendors; tracked inventory and submitted purchase requests by deadline on a monthly basis • Inputted 100 – 200 employee soft files into database and organized hard files in alphabetical order; relocated hard files to increase confidentiality and ensure security • Supported Director by coordinating correspondence, scheduling meetings, booking travel plans, setting up presentations on PowerPoint, proofreading files, mailing documents, and other tasks • Oversaw booking for conference room, including accepting requests, scheduling meetings, and more • Filed 3+ years’ worth of monthly credit card statements, vendor billing statements, vehicle registration files, and expense reports within the deadline of 2.5 weeks while simultaneously managing daily tasks • Handled company vehicles including mileage and maintenance