Experience

Best Western i-City Shah Alam

• Malaysia
• Hospitality
• 1 - 100 Employee

• • Jan 2022 - Present

  Taking care of VIPs, regular guest and special occasion guests. From enquiring stage till their departure. Guest satisfaction is always my priorities.

• • Jul 2019 - Dec 2021



Best Western® Hotels & Resorts

• Netherlands
• Hospitality
• 1 - 100 Employee

• Management Trainee

  • Jul 2017 - Jun 2019

  Reservation Front Office Sales & Marketing Food & Beverage Housekeeping Marketing & Communications Human Resources Reservation Front Office Sales & Marketing Food & Beverage Housekeeping Marketing & Communications Human Resources



Hilton Sukhumvit & DoubleTree by Hilton Sukhumvit

• Cluster Trainee

  • Jan 2017 - Jun 2017

  Had cluster training for 2 Hilton property at the same time. Had the opportunity to work with colleagues that came from 6 different nationalities (Japanese, Korean, Italian, Indonesian, Thai and China). I was appointed to be Chinese speaker and did the analysis on the China market segment during the season. Furthermore, I had went through all the rooms division department, like all sections of front office (reception, operator as well as concierge) and housekeeping (room attendant, public area, floor supervisor, florist, laundry and linen, secretary and housekeeper) department. Show less



Hilton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Trainee

  • Apr 2014 - Aug 2014

  Japanese Restaurant Front Office Paya Serai Coffee House Purchasing Japanese Restaurant Front Office Paya Serai Coffee House Purchasing