Joyce Gagarin

Careers Manager at One Refugee
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Contact Information
us****@****om
(386) 825-5501
Location
Boise, Idaho, United States, US
Languages
  • Tagalog Native or bilingual proficiency
  • Spanish Professional working proficiency
  • Bisayan Native or bilingual proficiency

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Bio

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Careers Manager
      • Apr 2023 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • Recruiter
      • Apr 2021 - Jul 2022

      ✦✦ Consistently rated "Exceed Expectations" and above. Rated “Superb” for 2020, highest rating in the company (<5% of Google employees receive this rating). Recruiting for Security & Privacy Engineering ✦ Q4 2021 - Q1 2022: 122% to base goals✦ Q2 2021 - Q3 2021: 300% to base goals

    • Intern Recruiter
      • Oct 2020 - Apr 2021

      Completed a bungee at Google (temporary role to learn more about different teams).

    • Engineering Recruiter
      • Apr 2018 - Oct 2020

      Hired engineers for our Engineering Productivity teams. ✦ Q2 2020 - Q3 2020: 400% to base + 200% stretch goals✦ Q4 2019 - Q1 2020: 225% of base + 150% stretch goalsOther involvements:Chapter Lead for Washington's Filipino Googler Network ✦ Awarded The Spirit of Kapamilya: Creating Belonging in 2020 ✦ Awarded Living Our Values: Filipino History Month + Year End Advocate in 2019Co-Site Lead for Google Seattle's Computer Science Summer Institute (CSSI)Cohort Lead for Software Product Sprint (SPS) Show less

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Recruiter
      • Apr 2017 - Mar 2018

      ✦ April 2017 - August 2017: Joined Rylem as a Sourcer/Associate Recruiter✦ August 2017 - March 2018: Promoted to Full-Cycle Recruiter✦ December 2017 & January 2018: Recruiter of the Month (Most margin added/Number of people on-boarded)• Recruit candidates for contract, contract-to-hire, and permanent positions at various client companies.• Source active and passive candidates through LinkedIn Recruiter, Monster, Indeed, CareerBuilder, Dice, and professional referrals.• Use expert level Boolean strings and creative sourcing attempts to find the most difficult to find candidates. • Create x-ray searches in Google. • Build strong candidate pipelines for quick response times to open roles.• Write and publish job board posts.• Edit and format resumes, creating summaries and write-ups to represent candidate profile.• Interview preparation and professional support throughout the entire process, constantly following up to maintain great candidate experience and relationship.• Manage VMS and all new requests; handle client communications and all related tasks on the recruiting side.• Constantly meet and exceed given metrics in our metrics driven environment. Show less

    • Sourcer/Assistant Recruiter
      • Apr 2017 - Aug 2017

      • Supported 2 recruiters for sourcing junior and senior candidates for HR, Finance, Marketing, Supply Chain, Tech, and more.• Constantly exceeded sourcing metrics and had the highest activity and placements in sourcing team each month. Roles sourced for: Project Manager (HR, Publishing, Technical), Sr. Product Manager, Marketing Manager, Marketing Coordinator, HR Manager, Recruiting Coordinator, Executive Assistant, Business Analyst (accounting/finance), Data Analyst, Accounts Payable Specialist, Supply Chain Analyst, Software Engineer, Test Analyst, Technical Writer, QA Specialist, Fashion Specialist, and more. Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • Operations Associate Manager
      • Feb 2016 - Feb 2017

      ✦ Rated as a “Fast-Track” performer, the highest rating, and awarded the Gold Award for excellent service and leadership ✦ Joined during the time of Aramark's transition into becoming Yosemite National Park's new concessionaire. I assisted in preparing and ensuring the success of a smooth transition into the new largest Aramark account. Seeing the change of companies on March 1, 2016 was an eye-opening and incredible experience, as we were able to show the Yosemite employees and guests the brand of Aramark which "delivers experiences that enrich and nourish people's lives."​ After the transition, I became the Operations Associate Manager at Yosemite Valley Lodge and Half Dome Village. • Manage, train, and supervise up to 36 employees of a 245 room lodge with over 90% occupancy throughout the year • Resolve over 200 guest issues to develop guest loyalty, increase ratings, and decrease costs • Contact guests, partner with other hotels, and direct teamwork between central reservations and the front office to monitor availability, anticipate oversells, maintain guest satisfaction, and maximize revenue • Ensure accurate payment and maintain price confidentiality with third party bookings • Screen Yosemite Hospitality website for errors and communicate with marketing to improve accuracy of communications and service offerings • Prepare documentation and conduct disciplinary meetings for employees while upholding union contract • Review resumes, interview, and hire hospitality employees through ARTIE program • Responsible for inputting employee schedules on Kronos and ensure accuracy in payroll • Create manager/employee manuals that improved communications and ease of solving hotel issues • Clearly communicate effective recommendations to increase customer satisfaction, decrease costs, improve employee and guest communication, and develop guest loyalty Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • S2L Management Intern - Bullfrog Resort and Marina
      • Jun 2015 - Sep 2015

      • Screened resumes and scheduled interviews for hotel staff • Successfully adapted and managed front-of-the-house restaurant operations • Managed 15 employees from around the world to ensure proper staffing, excellent customer service, and sufficient training • Resolved employee issues and complaints through listening, communicating, and connecting employees to upper management when necessary • Completed transfer and pay roll documents for the lodge, family units, and restaurant • Initiated contests and special deals in order to increase revenue in restaurant and retail • Ensured guest satisfaction through handling guest issues, sending proper communications, and maintaining a clean environment in the resort Show less

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Product Marketing Intern
      • Mar 2015 - Jun 2015

      • Conducted market share analyses and competitor field research to identify market trends • Managed both company and competitor products database to identify product offering opportunities • Analyzed consumer reviews and monthly sales to identify needs and strengths of each SKU and design • Researched market to present ideas about future product launches • Created and delivered presentations to product marketing managers about analysis conclusions and recommendations after weighing costs and benefits • Organized and maintained competitive product and pricing database for assigned product lines • Reviewed and edited instruction manuals for dishwashers to improve readability and customer understanding Show less

    • Lead Marketing & Sales Intern
      • Sep 2013 - Jan 2015

      • Researched and contacted over 50 universities about introducing products to schools and handling sales leads • Performed outreach to collegiate sport teams, health clubs, and blogs to foster new partnerships • Introduced and developed marketing strategies to improve product awareness and generate new business • Created content, contests, and promotions through advertising and Wishpond to increase Facebook traffic by 50% • Led new employees on sales by providing training on guidelines and industry information Show less

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Online Marketing Intern
      • Jun 2014 - Aug 2014

      • Executed social media strategic campaigns, scheduled, and created content through Facebook, Instagram, Twitter, Pinterest, and la2015.org website to improve SEO and reach fans from over 150 countries • Initiated and managed organization’s Spanish Facebook which resulted in 6,000 fans in 3 months • Led advertising and marketing projects and presented ideas to team • Composed and edited articles for organization’s website • Translated English articles and Facebook posts to Spanish and vice-versa • Assisted events promoting Special Olympics to strengthen relationship with potential sponsors Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Marketing & Research Intern
      • Mar 2013 - Jan 2014

      • Prepared, hosted, and staffed fundraising and educational events that brought in over 200 guests and potential donors • Researched donor and faculty biographical profiles through online resources and Advance Program to increase donations • Created contact information and reached out through letters to donors to manage relationships • Performed outreach for science radio show website, Loh Down on Science, through uploading podcasts on WordPress, uploading weekly Question of the Days, and tracking new website members • Assisted with nation-wide public school contest by uploading content and organizing member data • Enter, manage, and correct data to prevent redundancy and maintain data integrity • Proofread news articles, letters, and event handouts Show less

    • Food & Beverages
    • 700 & Above Employee
    • Cashier
      • Dec 2011 - Jun 2012

Education

  • UC Irvine
    Bachelor of Arts (B.A.), Business Administration
    2012 - 2015
  • Universidad Carlos III de Madrid
    Business Administration
    2014 - 2014

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